- Merck & Co. (Omaha, NE)
- …(50%)Extensive SAP experience, ability to navigate systems, particularly related to customer service queriesMaking recommendations on practical project solutions ... widest ranges of veterinary pharmaceuticals, vaccines and health management solutions and services as well as an extensive suite...around the world.- Job Description : The Head of Customer Care is a key position in our journey… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …conversion. This role oversees the design, integration, and management of MarTech solutions to support customer experience (CX) campaigns, ensuring seamless ... ability to translate insights into actionable marketing strategies to guide customer experiences Understanding of regulatory, compliance , and ethical… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …to develop customer engagement metrics Experience Operations and Integrated Customer Engagement teams as needed Compliance and Best Practices: Develops ... to drive compliance with legal, quality and industry standards for customer engagement and data use. Follows established governance procedures to ensure … more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …group creates and delivers human-centered experiences, where innovation meets customer -centricity, driving the ultimate experience for our patients. Our focus ... aligned and connected organization that puts empathy at the center , powered by insight and foresight. We develop an...our strategies are rooted in a deep understanding of customer needs and behaviors. Our 'test and learn' mindset… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …group creates and delivers human-centered experiences, where innovation meets customer -centricity, driving the ultimate experience for our patients. Our focus ... aligned and connected organization that puts empathy at the center , powered by insight and foresight. We develop an...our strategies are rooted in a deep understanding of customer needs and behaviors. Our 'test and learn' mindset… more
- Merck & Co. (Durham, NC)
- …guidance to employees, colleagues, or clients. Anticipates and interprets client and/or customer needs to identify solutions . Ability to provide off shift ... Job DescriptionSenior Specialist, Quality Systems and Compliance (P3) Our company is expanding its global...building within the footprint of the Maurice R. Hilleman Center for Vaccine Manufacturing in Durham, NC. The new… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …of continuous improvement and innovation to enhance TA-specific customer experiences; building strong cross-functional relationships; ensuring compliance ... Commercial Excellence and Innovation to leverage and pull through macro customer journeys Compliance and Best Practices: Maintains strong understanding… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …group creates and delivers human-centered experiences, where innovation meets customer -centricity, driving the ultimate experience for our patients. Our focus ... aligned and connected organization that puts empathy at the center , powered by insight and foresight. We develop an...our strategies are rooted in a deep understanding of customer needs and behaviors. Our 'test and learn' mindset… more
- CHRISTUS Health (Corpus Christi, TX)
- …quality and productivity standards. Provides feedback and assistance concerning customer satisfaction, staff development, and associate performance and satisfaction. ... It is the leading emergency facility in the area with a Level II Trauma Center in the Coastal Bend, staffed with physicians and nurses specially trained in emergency… more
- LA Care Health Plan (Los Angeles, CA)
- Customer Solution Center Service Representative I Job Category: Customer Service Department: Customer Solution Call Center Location: Los ... net required to achieve that purpose. Job Summary The Customer Solution Center Service Representative...via the member data base system, QMEIS. Ensures department compliance with Health Insurance Portability and Accountability Act (HIPAA)… more
- LA Care Health Plan (Los Angeles, CA)
- Supervisor, Customer Solution Call Center Job Category: Customer Service Department: Customer Solution Call Center Location: Los Angeles, CA, ... achieve that purpose. Job Summary The Supervisor of the Customer Solution Call Center is...and QMEIS systems are functioning properly for the Call Center . Ensure department compliance with regards to… more
- LA Care Health Plan (Los Angeles, CA)
- Customer Solution Center Service Representative II Job Category: Customer Service Department: Customer Solution Call Center Location: Los ... net required to achieve that purpose. Job Summary The Customer Solution Center (CSC) Representative...via the member data base systems. (QMEIS). Ensures department compliance with Health Insurance Portability and Accountability Act (HIPAA)… more
- LA Care Health Plan (Los Angeles, CA)
- Customer Solution Center Member...process may include referrals to plan partners to ensure compliance with regulatory and L. A. Care guidelines. Ensure ... and to support the safety net required to achieve that purpose. Job Summary The Customer Solution Center Member Navigator II is responsible for resolving… more
- LA Care Health Plan (Los Angeles, CA)
- Lead Customer Solution Center Appeals and Grievances Job Category: Customer Service Department: CSC Appeals & Grievances Location: Los Angeles, CA, US, ... to achieve that purpose. Job Summary The Lead of Customer Solution Center Appeals and...solutions to handle irate members, and provide optimal customer service for internal and external customers. Must be… more
- LA Care Health Plan (Los Angeles, CA)
- Supervisor, Customer Solution Center Appeals...years in a healthcare setting in Grievances and Appeals, Compliance , Claims or Call Center . At least ... required to achieve that purpose. Job Summary The Supervisor, Customer Solution Center Appeals and...independently. Ability to solve complex issues and identify creative solutions . Computer ease and literacy with Microsoft Office (Word,… more
- LA Care Health Plan (Los Angeles, CA)
- Customer Solution Center Even MORE Service Liaison I Job Category: Customer Service Department: Even MORE Outreach & Service Location: Los Angeles, CA, ... net required to achieve that purpose. Job Summary The Customer Solution Center Even MORE...focusing on opportunities for service/process improvement. This is in compliance with regulatory requirements for auditing purposes. (10%) Liaison… more
- LA Care Health Plan (Los Angeles, CA)
- Customer Solution Center Enrollment Analyst II Job Category: Customer Service Department: Enrollment Services Location: Los Angeles, CA, US, 90017 ... and to support the safety net required to achieve that purpose. Job Summary The Customer Solution Center Enrollment Analyst II is responsible for maintaining… more
- LA Care Health Plan (Los Angeles, CA)
- Customer Solution Center Appeals and Grievances Specialist II Job Category: Customer Service Department: CSC Appeals & Grievances Location: Los Angeles, ... net required to achieve that purpose. Job Summary The Customer Solution Center Appeals and...judgment. This position will provide resolution of complaints in compliance with Centers for Medicare and Medicaid Services (CMS),… more
- LA Care Health Plan (Los Angeles, CA)
- Customer Solution Center Appeals and Grievances Nurse Specialist LVN II Job Category: Clinical Department: CSC Appeals & Grievances Location: Los Angeles, ... net required to achieve that purpose. Job Summary The Customer Solution Center Appeals and...eg fraud and abuse cases shall be forwarded to Compliance Department. Duties Continued Outreach to providers, vendors, hospitals,… more
- Wabtec Corporation (Omaha, NE)
- … participation in Wabtec led initiatives + Logistics support for 3rd party routing center applications + Customer Portal compliance and upkeep + Report ... is a leading global provider of equipment, systems, digital solutions , and value-added services for freight and transit rail...point of contact for non-technical support needs of major customer (s). **How will you make a difference?** To achieve… more
