- Needham Bank (Needham, MA)
- … center leadership position is responsible for the evaluation and analysis of the CCC ( Customer Care Center ) and BCC (Business Care Center ) customer ... position will provide analysis and data to establish priorities, solutions and action plans in order to systemically address...and procedures and identifies the key drivers of contact center specialist or customer dissatisfaction. + Recommends… more
- Dow (Midland, MI)
- At a glance Position:DSS Finance Insights Center Solution Specialist Primary Location:Midland (MI, USA), Michigan, United States of America Additional Locations: ... planet. Our people are at the heart of our solutions . They reflect the communities we live in and...role Dowhas an exciting opportunity for aDSS Finance Insights Center Solution Specialist!This position can be located… more
- Marriott (Bethesda, MD)
- …relationship with third-party business process outsourcing companies (BPOs) to supplement Marriott's Customer Engagement Center (CEC) workforce . This role is ... integral in ensuring that business partners provide exceptional sales and customer service support for Marriott's customers, maintaining the high standards of… more
- US Bank (Englewood, CO)
- …need. Job postings in areas with a high volume of applicants, such as customer service, contact center , and Financial Crimes investigations, remain open for ... from Day One. **Job Description** US Bank is seeking a motivated Senior Solution Architect within US Bank's Integrated Card System (ICS). The candidate will have… more
- Houston Methodist (Katy, TX)
- At Houston Methodist, the Senior Access Center Workforce Management Analyst position is responsible for analyzing staffing needs, optimizing scheduling, ... in a call center operation to include three years in a workforce management analyst role + Experience with Automated Call Distribution systems and associated… more
- CACI International (Chantilly, VA)
- ServiceNow Technical Solution Architect Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular ... US * * * **The Opportunity:** We are looking for a ServiceNow Technical Solution Architect with agile methodology experience to support our DoD customer to… more
- Zurich NA (New York, NY)
- Solution Architect 121873 **Let's grow together!** Zurich Cover-More is one of the world's largest travel insurance and assistance providers and part of Zurich ... there every step of their journey. Our family of customer -facing brands include Travel Guard, Cover-More Travel Insurance, Travelex...and Blue Insurance. We are a connected and caring workforce of more than 2600 employees with teams in… more
- US Bank (Minneapolis, MN)
- …need. Job postings in areas with a high volume of applicants, such as customer service, contact center , and Financial Crimes investigations, remain open for ... federal, state, and local laws and regulations. Identifies gaps and inform solutions that minimize losses resulting from inadequate internal processes, systems or… more
- V2X (Springfield, VA)
- …award. #clearance Responsibilities V2X is seeking a fully qualified and experienced Workforce Support Center Manager (WSCM) to support this contract. The ... Overview Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure...Operations Services (BOS) for the headquarters of a major customer in the intelligence community, located in the National… more
- V2X (Springfield, VA)
- …and professionalism. Responsibilities + V2X is seeking a qualified and experienced Workforce Support Center Manager (WSCM) to support this contract. The ... Overview Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years… more
- Amazon (Seattle, WA)
- Description As the Sr. Technical Program Manager in Workforce Solutions (Employee Engagement Solutions ), you will lead program management efforts to build ... efficiencies A day in the life As a Sr. Technical Program Manager in Workforce Solutions , your day revolves around driving the delivery of impactful employee… more
- Chewy (Richardson, TX)
- …+ Support any assignments as needed. **What you'll need:** + 2+ years call center Workforce Management experience in contact centers or equivalent experience + ... agent utilization management, reporting, and analytics leveraging understanding of contact center operations and workforce management principles. You will… more
- Vanderbilt University Medical Center (Nashville, TN)
- …or patient access preferred. * 1-2 years relevant experience in a contact center and/or customer service environment * Strong verbal/written communication and ... **Discover Vanderbilt University Medical Center ** : Located in Nashville, Tennessee, and operating...staff and providers, and addressing the needs of the customer with occasional guidance while ensuring KPI goals are… more
- Mass Markets (Dallas, TX)
- …products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services ... individual and posses excellent communication skills, we need your help in managing call center customer service agents. While your team operate the phone for a… more
- Vanderbilt University Medical Center (Nashville, TN)
- **Discover Vanderbilt University Medical Center ** : Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, ... and research. **Organization:** OCIM (Osher) Admin **Job Summary:** The Osher Center exists to provider relationship-centered care in a healing environment. We… more
- US Tech Solutions (East Syracuse, NY)
- …a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions . To know more about US Tech Solutions , please visit ... of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with...We are seeking a motivated, process-oriented individual in our Customer Care Center to support our customers… more
- HealthTrust Workforce Solutions (Frisco, TX)
- …broaden career horizons, provide economic stability, and cultivate personal growth HealthTrust Workforce Solutions is a wholly owned subsidiary of HCA ... ID: 888878 Job Board: EV IND_2 **ReqID:** 888878 **Category:** HealthTrust Workforce Solutions **Specialty:** Clinical **Job Type:** Full-Time **Job Type:**… more
- Danaher Corporation (Jersey City, NJ)
- …lives with diagnostic tools that address the world's biggest health challenges. The Lab Solutions Demo Center (aka Vision Center ) Manager for Beckman Coulter ... all Beckman Coulter instrumentation, automation, services and disease state solutions . In collaboration with the NACO Sales team, you...a time. You will be a part of the Customer Programs team and report to the Senior Manager.… more
- Mass Markets (Mesilla, NM)
- …products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services ... Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients....Our team is looking for a highly skilled call center customer service manager who can motivate… more
- US Tech Solutions (Charlotte, NC)
- …a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions . To know more about US Tech Solutions , please visit ... **Job Description:** Responsible for providing consistent, high quality customer care, and service excellence to its customer base. Performs high-volume services… more