- Lumen (Columbus, OH)
- …impact. Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate Sr is a customer facing role ... metrics to ensure alignment with Customer Success objectives. The Customer Success Advocate Sr role will also require the successful individual… more
- Live Nation (Beverly Hills, CA)
- …optimize the ongoing client relationships. Agile, operational, and versatile, the Sr . Customer Success Manager is an advocate for their clients' needs ... please read on! THE JOB Live Nation Entertainment's Media & Sponsorship Sr . Customer Success Managers pivot between Client Management (external) and Business… more
- Verint Systems, Inc. (Columbus, OH)
- …and professional growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr . Customer Success Manager ( Sr . CSM) is a ... recommendations from customers back to the product team. + Advocate customer needs/issues cross-departmentally. + Manage account...+ Minimum of 7-10 years of experience in a customer -facing role focused on Customer Success… more
- Amazon (Arlington, VA)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... experience with our program. The key responsibilities of a Senior Customer Success Manager include...escalating, and clearing blockers as appropriate across multiple organizations. Advocate as the voice of the customer … more
- Amazon (Tempe, AZ)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... experience with our program. The key responsibilities of a Senior Customer Success Manager include...escalating, and clearing blockers as appropriate across multiple organizations. Advocate as the voice of the customer … more
- Pegasystems (St. Paul, MN)
- …stakeholders to drive our client's success . **Picture Yourself at Pega:** A Senior Customer Success Manager is responsible for maintaining and ... through enablement and governance. + Serve as the account's advocate within Pega, managing escalations quickly and effectively and...proven customer satisfaction and revenue driver. The Sr . Customer Success Manager leverages… more
- Proofpoint (Houston, TX)
- …and self-motivated individual to join our growing field services team. The mission of the Senior Customer Success Manager is to ensure that our customers ... plans. + Plan and lead process improvement initiatives tailored to improve overall customer success and satisfaction during a customer 's lifecycle with… more
- Dynatrace (Mountain View, CA)
- …technical resource for "best practice" and informal customer questions. + Engage with customer support as a customer advocate to ensure speedy resolution ... issues + Engage with Product management as the customer advocate on product roadmap discussions. +...understand support ticket trends/themes to be used to develop success plans, enablement advice, etc. + Have deep understanding… more
- Splunk (OR)
- …to their success (eg product roadmaps, new product releases, special customer events, or organizational changes) + Proactively analyze customer issues, ... team that has your back. **Role Summary** The Technical Success Engineer plays a vital role at Splunk and...customers. + Provide mentorship, planning, and recommendations for a customer 's overall technical health. + Supervise the overall health… more
- HashiCorp (San Francisco, CA)
- …key member of the Global Support & Services organization and advocate for customer satisfaction and success . The Sr . Support Engineer will troubleshoot ... product growth and development via weekly product meetings. The Sr . Support Engineer will attend customer meetings...Complete 10 Support Tickets with the guidance of more senior team members. * Effectively triage customer … more
- Amazon (Seattle, WA)
- …degree or equivalent experience - 5+ years sales, account management, or customer success experience in a related industry including automotive, retail, ... experience, connecting customers with their ideal vehicle. As a Sr . Account Manager at Amazon Autos, you'll have the...address challenges, and continuously improve our processes. As an advocate for both dealers and customers, you'll play a… more
- Onit (Atlanta, GA)
- …services experience. Partnering cross-functionally with various Onit teams (Account Management, Customer Success , Support, Services, Product), this person will ... . Technical Account Manager (TAM) will serve as an advocate and escalation manager for their assigned customer...a timely manner and achieving the highest level of customer satisfaction. The Sr . TAM will be… more
- HashiCorp (San Francisco, CA)
- …key member of the Designated Support Team within the Global Support organisation and advocate for customer satisfaction and success .This is an exciting ... ** Sr . Support Engineer - Designated Support Engineer** **About...to product growth and development via attending product meetings.The Senior Support Engineer will attend customer meetings… more
- SpaceX (Washington, DC)
- Sr . Satellite Policy Associate (Starlink Regulatory Affairs) at SpaceX Washington, DC SpaceX was founded under the belief that a future where humanity is out ... the ultimate goal of enabling human life on Mars. SR . SATELLITE POLICY ASSOCIATE (STARLINK REGULATORY AFFAIRS) One of...a member of the Starlink Regulatory Team, you will advocate Starlink's mission and capability to various regulatory bodies… more
- Lenovo (Morrisville, NC)
- …. **Description and Requirements** Title: eCommerce Business Operations, Sr . Manager Position Description: The Business Operations, Senior ... Sr . Business Operations Manager **General Information** Req #...and business units with leaders across the organization + Advocate on behalf of the customer with… more
- TE Connectivity (CA)
- Sr Field Application Engineer At TE, you will unleash your...meeting the customers' needs and be a conduit to the customer + Represent and be an advocate for ... a safer, sustainable and more connected world. **Job Overview** The remote Sr Field Application Engineer will work closely with TE Connectivity's Communication… more
- Amazon (Arlington, VA)
- …Executive Sponsorships Program (ESP) team is seeking an exceptionally motivated, customer -obsessed Senior Program Manager with experience developing and ... 1:1 peer-to-peer relationship with the goal of driving the customer 's success and cloud adoption. The program...customer 's organizations. We are looking for an expert Senior Program Manager to continuously improve our program engagement… more
- Amazon (San Diego, CA)
- …team interacts with leading companies and believes that world-class support is critical to customer success . AWS Support also partners with a global list of ... technical leader to Fortune 500 enterprises while being their advocate , and 'voice of the customer ' to...will enable you to effectively represent AWS at our customer , and drive discussions with senior leadership… more
- Amazon (Atlanta, GA)
- …team interacts with leading companies and believes that world-class support is critical to customer success . AWS Support also partners with a global list of ... technical leader to Fortune 500 enterprises while being their advocate , and 'voice of the customer ' to...will enable you to effectively represent AWS at our customer , and drive discussions with senior leadership… more
- ThermoFisher Scientific (Mount Prospect, IL)
- …ownership of defining objectives and targets, and then develop strategies to achieve success . As a change advocate , you will introduce flexibility and efficiency ... committed to making a difference. As the Client Services Sr . Manager, you will lead a team of Clinical...goals to meet department and site targets. Building strong customer relationships is a crucial part of this role.… more