- University of Utah (Salt Lake City, UT)
- …**Job Title** Technical Support Analyst **Working Title** Full-Time Technical Support Analyst (IT Helpdesk ) **Job Grade** E **FLSA Code** Computer Employee ... per week * ON SITE 4 days per week, 1 day remote (as determined by supervisor) * REMOTE...desktop computers and laptops, and serving as a helpdesk resource for assigned areas. The Eccles IT Group… more
- Insight Global (Windsor Mill, MD)
- …. Skills and Requirements * Bachelors degree and 3+ years of Help Desk/ Desktop support experience or Masters and 1 or 7 years of ... the CCaaS (AWS Connect) application escalated by the Tier 1 support team. * Fill in the role as...Fill in the role as part of the Tier 1 support to provide CCaaS 800 Number support when… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst , ... network systems, serving as an escalation point for Tier 1 support. + Ticket Resolution: Handle escalated support tickets,...Requirements Qualifications: + Prior experience in a Tier 2 helpdesk or technical support role is essential. + Strong… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst , you ... on-site support is not required. Requirements Qualifications: + Prior experience in a Tier 1 helpdesk or technical support role is beneficial but not mandatory.… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support team. As a Tier 3 Helpdesk Analyst , you ... Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts, assisting them in...Requirements Qualifications: + Extensive experience in a Tier 3 helpdesk or advanced technical support role is essential. +… more
- Robert Half Technology (West Valley City, UT)
- …using ServiceNow for ticketing and incident management. Job Summary: The Level 2 Helpdesk Analyst will be responsible for providing advanced technical support to ... Our client is looking for a contract-to-hire Help Desk Analyst in the Salt Lake City area. This role...IT security. + Mentor and provide guidance to Level 1 helpdesk staff, sharing knowledge and expertise… more
- TEKsystems (New York, NY)
- …One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk. This ... and requested action items. In speaking with the hiring manager, the Help Desk Support Analyst will manage level 1 service requests from report to resolution: -… more
- General Dynamics Information Technology (Washington, DC)
- …GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support to our prestigious clientele at the highest ... capital. As a Service Desk Technician / Help Desk Analyst , you are the foundation of our overall approach...AN IMPACT:** + Providing program support as a Tier 1 .5 Service Desk Technician. + Delivering excellent customer service… more
- Insight Global (Long Beach, CA)
- Job Description An employer in Long Beach, CA is looking for a Helpdesk Analyst for a large Oil/Gas company. This person will be supporting the internal users in ... Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements 1 -2 years experience in Help desk or Desktop … more
- SHI (Somerset, NJ)
- …a friend to this job (https://careers-shi.icims.com/jobs/17138/asg-service-desk- analyst /job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-336032949) **Need help ... **Job Summary** The ASG Service Desk Analyst will serve as an ambassador and subject...- Firewall, Antivirus, Spam filtering. + Internet technologies. + Helpdesk ticketing system. + Data backup and restore technologies… more
- City of New York (New York, NY)
- …water and wastewater utility in the country, with nearly 6,000 employees. We deliver 1 . 1 billion gallons of high-quality drinking water per day to 8.5 million ... New York City residents and more than 1 million people in Upstate New York, and we...outlined below: Provide first line response for users with desktop , laptop, password, and application issues. Respond to requests… more
- Koniag Government Services (Alexandria, VA)
- …a Koniag Government Services company **,** is seeking a DAI Jr Financial Analyst with a Secret Clearance to support **KDS** and our government customer in ... of the objective: + Prepare and update training materials, desktop procedures as needed. + Conducting instructor-led training as...resolution prioritized by issue severity. + The Agency Tier 1 Help Desk is the primary point for issue… more
- Commerce Bank (Kansas City, MO)
- …experience required + 3+ years in information systems required + Experience in a helpdesk , desktop and wealth management support role are preferred **Level of ... and external users including user access administration and tier 1 support for several applications + Provide the completion...some roles. This compensation range is for the Systems Analyst I, II, III & Senior - CTC job… more
- Sharp HealthCare (San Diego, CA)
- …F **City** San Diego **Department** **Job Status** Regular **Shift** Day **FTE** 1 **Shift Start Time** **Shift End Time** Bachelor's Degree **Hours** **:** **Shift ... parallel testing as required in a timely and accurate manner.Performs desktop testing (integration) as required in a timely and accurate manner.Performs… more
- Danaher Corporation (Torrance, CA)
- …manner. This is a Hands-On position. What we'll get you doing: + Monitor day-to-day analyst input within ticket system and present helpdesk KPI's to leadership + ... assigned staff performing a variety of work activities within helpdesk + Lead Helpdesk team to troubleshoot and resolve Level 1 and 2 software, network and… more
- CACI International (Chantilly, VA)
- …bases. + Alerts management to recurring problems and patterns of problems **Qualifications:** + 1 + year of experience in helpdesk support and or networking + ... + Degree or equivalent work experience + Experience working with helpdesk ticketing tools and knowledge base resources + Experience troubleshooting Microsoft… more
- CACI International (Chantilly, VA)
- …a web-based CRM and troubleshoot while speaking to someone on the phone **Qualifications:** + 1 + year of experience in helpdesk support and or networking + BA/BS ... + Degree or equivalent work experience + Experience working with helpdesk ticketing tools and knowledge base resources + Experience troubleshooting Microsoft… more
- CompuCom (Fort Lauderdale, FL)
- …time + Provide support and mentor other IT Sr Field Techs and Field Tech Analyst to define goals that will develop the skills, abilities, and knowledge to help them ... queue providing expert level service + Provide timely updates on projects and helpdesk tickets + Work on special projects and deployments as directed by management… more
- Insight Global (Dover, DE)
- …Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements . 1 -3 years of professional helpdesk analyst ... Description A large government client is looking to add 1 experienced help desk analysts to their team. These...tier 2 service desk experience - A+, Network+, or Desktop Dell Certified - Any other certifications null We… more
- Motion Recruitment Partners (Norcross, GA)
- …Experience** 4 years of experience in a help desk/call center. + 4 yeas of helpdesk /call center experience with 1 year of experience with incident and problem ... equivalent work experience required. + HDI certified (customer service, support center analyst , or desktop support technician). + ITIL Foundations certified. +… more