- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst ... and network systems, serving as an escalation point for Tier 1 support . + Ticket Resolution: Handle...skills. + IT-related certifications (eg, CompTIA Network+, Microsoft Certified Desktop Support Technician) are a plus. +… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support team. As a Tier 3 Helpdesk Analyst , ... + Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support...support role is essential. + In-depth knowledge of desktop operating systems (eg, Windows, macOS), server systems, software… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst , you will be ... self-reliant. + Escalation: Escalate complex or unresolved issues to Tier 2 or Tier 3 support...communication and customer service skills. + Basic understanding of desktop operating systems (eg, Windows, macOS) and common software… more
- Trinity Health (Darby, PA)
- …all aspects of end-user computing and desktop -based LAN systems software. Provides technical support and guidance through Tier 2 support and works with ... Analyst configures, installs, monitors and maintains IS users' desktop software and hardware. Provides consultation to IS users... desktop -based LAN systems software. + Provides technical support and guidance through Tier 2 … more
- Trinity Health (Columbus, OH)
- …end-user computing and desktop -based LAN systems software. Provides advanced level technical support and guidance through Tier 2 support and works with ... desktop software and hardware and provides advanced level support in these areas. Provides consultation to TIS users...in behaviors, practices, and decisions. + Provides expert level support of all desktop and network hardware… more
- Robert Half Technology (Des Moines, IA)
- Description Position: IT Desktop Support Analyst Location:...Experience with a help desk ticketing system and ideally tier 1 thru tier 3 support ... and enhancing a top-notch technological workspace? We're looking for a dynamic Desktop Support Analyst ! This permanent position calls for a tech-savvy expert… more
- Robert Half Technology (Chicago, IL)
- Description We are in search of a Desktop Support Analyst to join...team, you will play a pivotal role in providing tier 1 & 2 desktop support , ... employment opportunity in the tech industry. Responsibilities: * Provide Tier 1 & 2 desktop support...Technology or related field * Proven experience as a Desktop Support Analyst or similar… more
- Robert Half Technology (Baton Rouge, LA)
- Description We are in search of a proficient Desktop Support Analyst to join our team in Baton Rouge, Louisiana. The primary function of this role is to ... ServiceNow platform for efficient task management and issue resolution. * Provide Tier 1 Support , acting as the first point of contact for technical issues. *… more
- Motion Recruitment Partners (Dallas, TX)
- Tier 3 Support Analyst Dallas, Texas **Hybrid** Contract $32/hr - $35/hr **Job Description** Our client is a large tier financial company that offers and ... of Columbia. Right now, they are looking for a Tier 3 Support person. Ideally someone who...and Active Directory + Strong knowledge and experience with desktop software Microsoft Office, Outlook, Excel, Word, Adobe Acrobat… more
- Ozarks Medical Center (West Plains, MO)
- The Tier 2/3 IT Help Desk Support Analyst functions as a key team member in a customer service driven environment and provides Tier -2 and Tier -3 ... aspect of this role is to mentor entry level tier -1 help desk personnel. This person will also interact...staff and collaborate with other Help Desk analysts, infrastructure support personnel, and application support personnel. Consequently,… more
- Insight Global (Windsor Mill, MD)
- …. Skills and Requirements * Bachelors degree and 3+ years of Help Desk/ Desktop support experience or Masters and 1 or 7 years of ... Job Description * Provide Tier 2 support of the CCaaS (AWS Connect) application escalated by the Tier 1 support team. * Fill in the role as part of the … more
- RKON (Chicago, IL)
- Analyst ( Tier 1), End User Engineering About us: RKON is an ISO27001 and AICPA SOC 2 Type II certified company that specializes in providing IT migration and ... and web/ desktop versions including basic "how to" questions. + Support mobile device configuration, mobile device management (MDM), provisioning, and support… more
- DXC Technology (Dover, DE)
- …partners to tailor security solutions to our customers' unique business needs. The Tier 3 Cyber Security Analyst /Incident Response position is a part of ... provides cyber security monitoring, reporting, and response for numerous external clients. Tier duties include, but are not limited to: + Receive incident… more
- City of New York (New York, NY)
- …Information Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction ... outlined below: Provide first line response for users with desktop , laptop, password, and application issues. Respond to requests...remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to… more
- TEKsystems (Providence, RI)
- …to ensure issues are resolved Skills: Help desk, Service desk, Windows 10, Desktop , Servicenow, Support , Office 365, Customer service, Ticketing system Top ... Description: Job Description Service Desk Analyst responsibilities * Serve as the first contact...* Redirect unresolved issues to the next level of support personnel * Provide needed information on IT products… more
- TEKsystems (Providence, RI)
- …to ensure issues are resolved Skills: Help desk, Service desk, Windows 10, Desktop , Servicenow, Support , Office 365, Customer service, Ticketing system Benefits: ... Description: Service Desk Analyst responsibilities * Serve as the first contact...* Redirect unresolved issues to the next level of support personnel * Provide needed information on IT products… more
- TEKsystems (Airway Heights, WA)
- Description: This role is both the frontline of internal customer technical support ( Tier 1), as well as escalated support ( Tier 2), resolving more ... 0 customer self-service * Escalates incidents and requests Tier 3 support when the problem is...Device Operation Systems (iOS, Android) * Experience troubleshooting Microsoft Desktop Operating Systems (Windows 10/7) * Knowledge of networking… more
- TAD PGS, Inc. (Laurel, MD)
- …for Windows (MCSE), Apple Certified Macintosh Technician (ACMT), HDI Support Analyst . + Have software experience with Desktop remote control tools, the ... We have an outstanding Contract position for an IT Desktop Support Technicianto join a leading Company...Must have at least 5 years of recent IT-related Tier 2 Enterprise technician work experience. + Must have… more
- Kelly Services (Thibodaux, LA)
- Job Title: Infrastructure Analyst I ( Desktop support ) Pay rate: $26 per hour Duration: 5 years W2 contract only (No C2C) Location- 244 Highway 3266, ... networking concepts and fundamentals + Ability to use standard desktop load applications such as Microsoft Office plus intranet...the first day **Description** + To provide onsite deskside Tier 2 support to the Thibodaux LA… more
- TEKsystems (Alachua, FL)
- …technical support to users encountering complex challenges. This role involves offering Tier 2 support in a Good Manufacturing Practice (GMP) environment and ... Description: The Systems Analyst plays a pivotal role in delivering timely...participating in a 24x7 on-call support rotation. Strong customer service skills are crucial, as… more