- BGB Group (New York, NY)
- Director , CX Strategy at BGB Group (View all jobs) (http://www.bgbgroup.com/careers.html) New York, NY BGB Group Director , CX Strategy Our Agency ... We offer in-office (NYC) and hybrid job opportunities. Position Overview The Director , CX Strategy will be an experienced, growth mindset leader responsible… more
- Bristol Myers Squibb (Princeton, NJ)
- …the knowledge and skills needed to perform their roles effectively and compliantly. The Sr. Director WW FM CX Strategy is responsible for developing the ... (eg HCPs, KOLs): + Collaborates with internal stakeholders to ensure the FM CX strategy is aligned to TA and overall business strategy , including the… more
- ServiceNow, Inc. (Vienna, VA)
- …the Healthcare Payor, Provider and Life Sciences. + Build and drive sales strategy for the region in conjunction with Sales Operations to effectively Go-To-Market ... including understanding the competitive landscape, presence and strength within the region + Actively engage in territory planning, relationship development and opportunity development and driving revenue by supporting and assisting Field Sales Teams in… more
- Verint Systems, Inc. (Columbus, OH)
- …opportunities. Learn more at www.verint.com . **Overview of Job Function:** As the Director of Go-To-Market Strategy for EDM/Recording, you will part of the ... every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering CX Automation, via… more
- Sedgwick (Columbus, OH)
- …to work. Great Place to Work(R) Most Loved Workplace(R) Forbes Best-in-State Employer Director Brand Strategy **PRIMARY PURPOSE OF THE ROLE:** Responsible for ... reviews social analytics to ensure ongoing engagement. + Creates strategy to improve customer experience ( CX ) and...+ Creates strategy to improve customer experience ( CX ) and key touchpoints along the customer journey as… more
- Orlando Utilities Commission (Orlando, FL)
- **OUC - The** **_Reliable_** **One** is presently seeking a ** Director , Customer Experience** to lead the **Customer Experience** division.At OUC, we don't just work ... improvement professional to spearhead a high-quality customer experience enterprise strategy across OUC to increase customer engagement and satisfaction. In… more
- GEHA (Lee's Summit, MO)
- …for GEHA as expressions of our brand promise. As part of executing this strategy , the Customer Experience ( CX ) and Retention team is dedicated to understanding ... keeping the customer at the center of strategic decisions, and fostering CX -leading practices throughout the organization. The Director , Member Experience &… more
- Bristol Myers Squibb (Princeton, NJ)
- …key implications / recommendations for relevant FME strategic deliverables and initiatives (eg FM CX strategy , FM tools & ways of working, training etc.) + ... initiatives, in alignment with the global FME vision and strategy + Collaborates with the Senior Director ,...Country Medical Directors (CMDs) to tailor the global FM CX strategy to ensure a seamless, personalized… more
- Concentrix (Columbus, OH)
- Job Title: Director , Sales Account Management Job Description ** Director , Sales Account Management, Retail Vertical** At Concentrix Catalyst, we partner with the ... world's most customer-obsessed companies to conceive, engineer, and deliver pioneering CX transformation solutions that power our clients' success. Our teams are… more
- Intuit (San Diego, CA)
- …aligned with business strategy + Guide and inspire the teams around CX best practices, and evangelize strategic use of qualitative and quantitative insights to ... and industry tools (ie Gainsight, Qualtrics, Medallia, etc) in CX such as customer sentiment, Voice of the Customer...expert populations + Ability to influence and drive business strategy across an enterprise organization as a result of… more
- Amazon (Newark, NJ)
- …your future with us. ABOUT THIS ROLE We are looking for an Associate Director , Global Product Marketing to help further grow and accelerate our unique offering and ... content, globally. As Associate Director , Global Product Marketing, you'll have the opportunity to help shape and conduct the future of Audible's consumer and… more
- ServiceNow, Inc. (Santa Clara, CA)
- …faster than ever before, and customers expect seamless digital experiences. As, Director , Technical Product Management at ServiceNow you will be at the forefront ... get to do in this role:** Be an innovation, strategy , and data driven product leader with a commitment...Business unit, that can also be leveraged throughout ServiceNow CX /EX & identify any microservices dependencies required for scalable… more
- Santander US (Boston, MA)
- Director , Customer Insights Boston, United States of America...what drives their choices and so on. Our growth strategy in the US rests on our ability to ... **Customer** ** Director , Customer Insights** Santander is a global bank with...customers in the US + Spearhead our complete research strategy and roadmap including proactively identifying new learning opportunities… more
- Verint Systems, Inc. (Columbus, OH)
- …every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering CX Automation. We ... the development, implementation and ongoing analysis of the health benefits strategy - including plan design, pricing strategy , administration, compliance,… more
- NTT America Solutions, Inc. (Sacramento, CA)
- …GDCA projects. **What you'll be doing** **ESSENTIAL DUTIES & RESPONSIBILITIES** + Reports Sr Director of Safety, Quality and Cx + Primary responsibility for AMER ... belong and thrive. **Your day at NTT DATA** The Director of Quality and Commissioning is responsible for leading...commissioning activities + Manage data center commissioning project delivery strategy in alignment with the road map strategy… more
- Mass Markets (Wichita, KS)
- POSITION OVERVIEW As a BPO Director of Operations in a rapidly growing industry, you will be leading business process outsourcing and software development ... our physical contact center locations. SALARY Commensurate - POSITION RESPONSIBILITIES Director of Operations are responsible for the management and development of… more
- Horizontal Digital (St. Louis Park, MN)
- …set the bar higher for everyone. Our digital product solutions are driven by our CX Strategy , Design and Engineering teams - and powered by technical platforms ... we make this lofty standard a reality by fusing strategy , data, design and technology together to arrive at...enough about us. Let's talk about you. As Associate Director , User Experience (UX) Design, you will help lead… more
- Mastercard (New York, NY)
- …drives innovation and delivers better business results. **Title and Summary** Director , New Benefits & Strategic Loyalty Partnerships (New Benefits, Cardholder ... consumer engagement. As part of the Global Cardholder Services team, the Director , New Benefits and Strategic Loyalty Partnerships Cardholder Services will be… more
- BD (Becton, Dickinson and Company) (Sparks, MD)
- …and to enhance the customer experience pre and post-purchase aligned to our Global CX strategy . + Develop and execute strategic initiatives that enhance the ... become your best self. Become a **maker** **of possible** with us. The Director of Marketing, US Molecular Diagnostics is responsible for driving the profitable… more
- Call Your Mother Deli (Washington, DC)
- …to learn who are as excited about good food & GOOD VIBES. We're hiring a Director of Marketing & Sales in DC! We're on the lookout for a creative, strategic, and ... results-driven Director of Marketing & Sales to join our growing...core responsibilities will be: + Lead CYM's brand marketing strategy including: public relations, content, partnerships and events with… more