- AAOS (Des Plaines, IL)
- …to develop policy and procedure around Member profile, member database maintenance, and customer service scripts and management to maintain high level ... surpass member expectations. Excited to be a catalyst for success , you are thrilled to lead a vibrant team...this sounds like you, please read on The Membership Director will lead the organization in driving superior member… more
- Penske Truck Leasing (Greenfield Manor, PA)
- …and its associates are driven by a dedication to excellence and a commitment to customer success . Visit Go Penske to learn more. Job Category: Human Resources ... analyze and communicate ROI, KPIs, and reporting metrics effectively. o Strong project management experience with demonstrated success o Strong negotiation and … more
- AAOS (Des Plaines, IL)
- …while driving revenue growth. In this dynamic position, you'll lead content management and oversee the presentation and organization of content across our digital ... and the Academy's other digital platforms to provide a positive member/ customer experience and drive revenue. Provides analytics reports using Google Analytics… more
- Autodesk (Novi, MI)
- **Job Requisition ID #** 24WD81994 **Position Overview** The Sr. Director , Product Management for Customer Success Products is a critical role reporting ... Autodesk's Information Technology (IT) organization. The Sr. Director , Product Management ( Customer Success ) is a strategic leader empowered to define… more
- Mastercard (Tampa, FL)
- …innovation and delivers better business results. **Title and Summary** Director Program Management - Customer Success Overview We are seeking a highly ... skilled Director of Program Management to lead the planning, execution, and successful delivery...organizational goals. Qualifications: *Proven experience in program or project management , ideally within a Customer Success… more
- Honeywell (Hamilton, NJ)
- Honeywell is hiring a Customer Success Director - Honeywell Life Sciences. As the Customer Success Director here at Honeywell Life Sciences ... success and satisfaction of our customers. The Customer Success Director will work...leadership experience including the following: + Proven experience in customer success management or a… more
- First Databank, Inc. (FDB) (South San Francisco, CA)
- …you ready for this exciting challenge? First Databank (FDB) is seeking a dynamic and experienced Director of Customer Success to lead our Customer ... product development and improvements. + Develop and deliver regular reports on customer success metrics to senior management . + Continuously evaluate and… more
- Olympus Corporation of the Americas (Westborough, MA)
- …it is likely not legitimate._ **Job Description** Olympus is seeking an experienced Global Customer Success Program Director to lead and support our digital ... of 5 years' proven success in a senior leadership role within customer success , account management , or similar. + This role will work across global… more
- PagerDuty (San Francisco, CA)
- …of customer centricity, and understanding the motion to win in the enterprise. The Customer Success Management team acts as a Trusted Advisor to our ... opportunities, and sign-up for job alerts! As our **Senior Director , Enterprise Customer Success ,** you...rigor and consistency, as appropriate, to define and refine success manager engagement strategies, account management , and… more
- Pixalate, Inc. (New York, NY)
- …New York, Washington DC, London, and Singapore. ABOUT THE ROLE Pixalate is hiring a Director of Customer Success to join our growing team based out ... Employment Type: Full-Time Location: NY, NY Minimum Experience: Director Level Pixalate is an online trust and...equivalent experience) + 2-3 years of experience in client-facing Customer Success , Technical Account Management ,… more
- Amazon (Seattle, WA)
- …amplify your impact by spearheading global education and enablement efforts for the broader customer success management community. This is a pivotal role ... the value of AWS through working with partners. THE POSITION As the Director of Customer Success Specialists, you will serve as a strategic leader driving… more
- Persado (New York, NY)
- …In's Best Places To Work in 2021 & 2022. What We Are Looking For: As a Director , Customer Success , you will be responsible for leading a team to partner ... opportunities. What You Will Work On: + Lead a customer success account team, where the primary...up, and representing your point of view to senior management in reviews and strategy sessions. + Presents very… more
- San Jose State University (San Jose, CA)
- …& Human Sciences Student Success Center Apply now ... Reporting to the Managing Director , the Assistant Director , Education Student Success Center assists in...the day-to-day operations of the SSC to ensure excellent customer service that supports student success at… more
- EAB (Richmond, VA)
- …For more information, visit our Careers page. The Role in Brief: Managing Director , Research Partner Success , Large Public & Private Comprehensives The Research ... practitioners to accelerate progress and drive results across enrollment, student success , institutional strategy, data analytics, and advancement. We work with each… more
- University of Miami (Miami, FL)
- …- UHealth IT to work in Miami. The Sr. Director , IT Client Success has overall responsibility for the delivery, management , and improvement of IT client ... Director , IT Client Success...the IT Helpdesk, IT Training, and IT Human Capital Management - to support UHealth enterprise user needs. The...delivery. + Be the voice of the UHealth IT customer inside of UHealth IT. + Establish the metrics,… more
- Conduent (Chico, TX)
- …enhance client satisfaction and fuel business success ?** **About the Role:** As a Director of Account Management in ** Customer Experience Management ... and be part of a culture where individuality is noticed and valued every day. ** Director of Account Management ( Customer Experience Management - CXM)**… more
- ARAMARK (Philadelphia, PA)
- **Job Description** The Director of Client Success is responsible for the proactive approach to client relationship management within a portfolio of existing ... team on the ground to generate and maintain mutual success + Assess our clients? opinions of the existing...throughout year, and documented. + Lead the strategic account management process, ensuring key account meetings are held with… more
- Mitsubishi Chemical Group (Jersey City, NJ)
- …with assigned specialty distributor and specialty pharmacy accounts. The Associate Director of Trade will collaborate with members of Supply Chain, Commercial, ... Market Access, Marketing, Sales Operations, and Legal) to address broad-based customer needs and channel challenges and ensure timely implementation of solutions.… more
- American Express (New York, NY)
- …leadership, and impact-every colleague has the opportunity to share in the company's success . Together, we'll win as a team, striving to uphold our company values ... and powerful backing promise to provide the world's best customer experience every day. And we'll do it with...will you make an impact in this role?** The Director , Business Development on the Amex Offers Sales &… more
- Gilead Sciences, Inc. (Santa Monica, CA)
- …advanced data and digital capabilities. We are seeking an experienced and visionary Director of Data Science - Omnichannel & Customer Analytics to join ... holistic solutions to support our omnichannel aspirations. **Key** **Responsibilities of the Director of Data Science - Omnichannel &** ** Customer ** **Analytics… more