- UGI Corporation (King Of Prussia, PA)
- Director , IT Service Desk & End User Support Location: King Of Prussia, PA, US, 19406 Workplace Environment: Hybrid Company: AmeriGas Propane, Inc. ... distribution points across the United States. Position Summary The Director of IT Service Desk & End User Support drives exceptional user experience for… more
- KIK Consumer Products (Lawrenceville, GA)
- …life. **Your Role at KIK** You will report to the Director of IT Operations and Service Desk . In this role, you will be responsible for managing the ... day-to-day IT operations at KIK's Corporate Headquarters in Lawrenceville. This includes supporting new employee onboarding, ensuring network and Wi-Fi reliability… more
- City of New York (New York, NY)
- … of Service Delivery with leadership experience in application support, service desk and project management essentials. Reporting directly to the Chief ... Director will lead efforts to deliver exceptional, customer-focused IT services by developing and maintaining comprehensive operating procedures across Helpdesk… more
- GovCIO (Atlanta, GA)
- **Overview** This position is contingent upon contract award. GovCIO is currently hiring for Service Desk Director for one of our proposals. This position ... USD $150,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5253/ service - desk - director /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **ID** _2024-5253_ **Category** _Project/Program… more
- PruittHealth (Norcross, GA)
- …Handle any Incidents or Service Requests assigned by their IT Service Desk Manager or Executive Director 10. Proficient utilizing Active Directory, ... **JOB PURPOSE:** The IT Service Desk Technician's role provides technical support to all PruittHealth partners and PruittHealth Contractors facing problems… more
- Auburn University (Auburn, AL)
- …Name** Director Intercollegiate Athletics **Position Title** Student Worker - Athletics IT Service Desk **Working Title (if different from Position ... Title)** **Job Summary** **The Athletics IT Service Desk ** is seeking motivated students to join our team in providing frontline technical support to Auburn… more
- University of Utah Health (Salt Lake City, UT)
- **Overview** **This position will provide remote IT services for Patients and Staff. About 19 hours per week.** **Current University Of Utah Students preferred for ... of activities in one or more of the following IT areas: network communications, systems administration or systems development....supervision. + Other duties as assigned by the help desk manager. **Knowledge / Skills / Abilities** + Ability… more
- Adams County Government (Adams County, CO)
- Service Desk Supervisor-164626 Print (https://www.governmentjobs.com/careers/adams/jobs/newprint/5161942) Apply Service Desk Supervisor-164626 Salary ... Questions What Success Looks Like In This Job The Service Desk Supervisor is responsible for leading...combination of education, certifications, and progressively responsible experience in IT service management or technical support may… more
- MUFG (Tampa, FL)
- …our recruitment team will provide more details. **Job Summary** In this role, the Service Desk Tier 1 Technician will serve as the primary Point-Of-Contact for ... incident/request, providing thorough reporting as needed for escalation. The Service Desk Tier 1 Technician will also...documenting IT requests and status in our IT ticket tracking system ( Service Now) +… more
- Robert Half Technology (Grand Island, NE)
- … desk workflows and IT support processes. * Proficiency in Active Directory, service desk management, and ITSM tools. * Familiarity with service ... Description The Technology Help Desk Supervisor role is to lead and support...guide a team of technicians, and ensure exceptional customer service . The ideal candidate will have prior experience managing… more
- Community Health Systems (Franklin, TN)
- …field preferred + 2-4 years of experience in IT support, help desk operations, or technical customer service required + Familiarity with Learning Management ... **Job Summary** The Service Desk Representative II provides technical...remote desktop support tools, ticketing systems (eg, ServiceNow), and IT service management (ITSM) platforms. + Strong… more
- CIBC (Chicago, IL)
- …Capacity Management, and Service Desk for the CIBC US Region. The Director of IT Service Management is responsible for the strategic direction of ... (https://www.cibc.com/en/about-cibc.html) As part of the US Technology team, the Director , IT Service Management is...satisfaction through efficient and reliable end-user services. Oversee the service desk and support teams to ensure… more
- Lac Vieux Desert Northern Waters Casino Resort (Watersmeet, MI)
- …Casino Employee Handbook, IT Department Policy and Procedure Manual. .Supports the IT Service Help desk functions. .Supports and implements various ... DEPARTMENT: IT LOCATION: Northern Waters Casino Resort/Tribal Government SUPERVISOR: IT Director EMPLOYMENT: Full Time SALARY/PAY RATE: $20.00 - $24.00/Hour… more
- BXP (New York, NY)
- …educational certification is required. A BA/BS preferred. + A minimum of 3 year's service desk support experience in a Microsoft environment. + Excellent working ... in conference rooms. + Provide "white glove" level of service at all times. + Provide secondary support to...support to the regional properties, as directed by the Director , Regional IT Services. Operations Support +… more
- Somatus (Mclean, VA)
- …teammates physical and mental well-being + Community engagement opportunities + And more! The Director , IT Service Operations will be responsible to develop, ... Drive the delivery of 24x7 systems availability and performance through effective IT Service + Management processes, executive communications, and return-to-… more
- CUNY (New York, NY)
- …maintains the University's network, the enterprise Data Center, and the CUNY Service Desk . Additionally, manages the processes that safeguard the University's ... Director of ITSM & ServiceNow ( IT ...goals, and compliance with University and City policies. The Director provides leadership in modernizing service management… more
- Robert Half Technology (Milwaukie, OR)
- …experience in helpdesk or IT management roles. + Proficiency in managing service desk operations and ticketing systems. + Strong expertise in deskside ... Description We are looking for an experienced Help Desk Manager to lead and enhance the performance...practices to optimize operational efficiency. + Collaborate with the IT Director to strengthen the helpdesk team's… more
- Qualtrics (Provo, UT)
- … Request fulfillment and access provisioning. + Oversee the operations of the global IT Service Desk , ensuring timely and effective resolution of user ... the globe who think that's work worth doing. **Engineering Director , IT Infrastructure and Operations** **Why We...+ Establish and monitor key performance indicators (KPIs) for service desk efficiency and customer satisfaction. **What… more
- Polaris Pharmacy Services, LLC (Fort Lauderdale, FL)
- IT Director - Infrastructure & Support...24x7x365 availability to pharmacies. + Maintain and enhance the IT service catalog to ensure clarity and ... you to grow with us. Job Summary: As an IT Director , you will be responsible for...the primary liaison between internal stakeholders and several external service providers. + Develop and monitor IT … more
- ASM Global (Philadelphia, PA)
- ESSENTIAL DUTIES AND RESPONSIBILITIES + Assist the Director of IT with planning and executing the IT department's mission to support the buildings business ... needs. + Assist the Director of IT in managing the ...all network and other technical issues. + Assists Help Desk personnel in providing support when required. + Works… more