- Intermountain Health (Las Vegas, NV)
- **Job Description:** The Director of Contact Center Operations is responsible for leading the operational management, and overall performance of the call ... overall goals and objectives. Identifies opportunities for innovation and improvement in contact center operations , including the adoption of new… more
- USAA (San Antonio, TX)
- …Property leadership roles. + Proven background and success leading large-scale, multi-site, contact center operations (500+ employees). + Demonstrated ... is available. **The Opportunity** + Influences, drives and supports operations strategy, plan, goals and objectives in support of...experience and understanding of contact center strategies, technology (NICE WFM, speech… more
- Advancial (Dallas, TX)
- …and approving timecards for Specialty Accounts Representatives. Assists the Director of Contact Center Operations or other members of the Contact ... **Responsibilities** **SUMMARY** Manages Specialty Accounts Representative(s) in the Contact Center and serves as a Subject Matter Expert (SME) on Advancial's… more
- New York State Civil Service (Ogdensburg, NY)
- …Office of Title Director of Inpatient and Outpatient Treatment Services, Deputy Director , Psychiatric Center 1 - Operations , M-4, St. Lawrence ... of Mental Health (OMH) facility, is recruiting a Deputy Director , Psychiatric Center 1 - Operations...has been requested from you before such time, please contact the Office of Employee Relations at ### or… more
- University of Miami (Medley, FL)
- …+ Provides subject matter expertise on systems, applications and processes that improve contact center operations . This list of duties and responsibilities ... of UHealthConnect has an exciting opportunity for a full-time Director , Contact Center Quality Management...+ Ability to direct, manage, implement, and evaluate department operations . + Ability to establish department goals, and objectives… more
- First National Bank of Omaha (Omaha, NE)
- …each week. The Site Director is responsible for overseeing the entire operations of a contact center location, ensuring optimal performance, efficiency, ... a team of managers who directly supervise frontline call center agents. The Site Director plays a...Management: + Provide strategic direction and leadership to the contact center manager team + Develop and… more
- Capital One (Mclean, VA)
- Center 3 (19075), United States of America, McLean, Virginia Director , Cyber Security Operations Center Capital One's Cyber Organization is a fast-paced, ... & Intelligence division is searching for an experienced Director to be an independent contributor and thought leader...independent contributor and thought leader in our Cyber Security Operations Center team. In this role, you… more
- Elevance Health (Columbus, OH)
- Carelon's Contact Center Strategy Organization is seeking a Planning and Execution Director . Reporting directly to the VP of Strategic Initiatives, this role ... implementations, IVR automation, chatbot installations, AI-Powered Knowledge Management, and other contact center technology - in an operational business.… more
- Capital One (Mclean, VA)
- Center 3 (19075), United States of America, McLean, Virginia Director , Cyber Security Operations Center Capital One's Cyber Organization is a fast-paced, ... & Intelligence division is searching for an experienced Director to be a leader in our Cyber Security Operations Center team. In this role, you will… more
- Intermountain Health (Salt Lake City, UT)
- **Job Description:** The Director of Contact Center Operational Support is a highly visible role and plays an integral part in defining strategies and key ... Voice of the Consumer data and feedback to enhance the enterprise Contact Center organization's workforce management, data analytics, quality assurance,… more
- Boston University (Boston, MA)
- …a mission-driven inclusion center at Boston University, is looking for an Assistant Director for Thurman Center Operations to join our dynamic team. ... Join Our Team at the Howard Thurman Center for Common Ground! Are you passionate about...programming spaces, conference rooms, and more. As the Assistant Director for Operations , you will play a… more
- University of Washington (Seattle, WA)
- …**The Department of Student Affairs has an outstanding opportunity for an Activities and Recreation Center Director to join their team.** The Director of the ... will serve as the Chair of the ARC Operations committee. The Director will also asses...on campus and in the local community. * The Director has regular and frequent contact with… more
- University of Colorado (Aurora, CO)
- …Delineate roles and responsibilities of the Johnson Depression Center Deputy Director and work collaboratively to ensure outstanding operations of the ... **Executive Director , Johnson Depression Center Open Rank- Associate Professor, Professor** **Description** **University of Colorado Anschutz Medical Campus**… more
- Arkansas Electric Cooperative Corporation (Little Rock, AR)
- …$183,700 Per Year + Direct all work activities of the Little Rock Transmission Operations Center (LR-TOC). + Directs the identification and management of AECC's ... asset reliability risks that could adversely affect plant or business operations . + Manage NERC Compliance requirements for standards involving the TOC and Field … more
- University of Michigan (Ann Arbor, MI)
- …conducive to excellence in research and training including research computing and business operations . + Maintain and expand the Director 's own research program, ... Administrator and appointed Administrator to manage the financial resources and business operations of the Center efficiently through an effective annual… more
- University of Colorado (Aurora, CO)
- …Policy Director Eugene S. Farley, Jr. Health Policy Center ** **Description** **University of Colorado Anschutz Medical Campus** **Department:** **School of ... | Department of Family Medicine** **Job Title:** **Medicaid Policy Director Eugene S. Farley, Jr. Health Policy Center...and guest lectureships. + Help lead and administer FHPC operations as assigned by the FHPC director .… more
- Kean University (Union, NJ)
- …Support Services, the Associate Director of the Writing Center (Associate Director 3) manages the operations and activities of the Writing Center . ... supporting documents you may wish to submit.** **Nancy Thompson Learning Commons (NTLC)** Associate Director of The Writing Center Under the supervision of the … more
- Sylvan Learning (Overland Park, KS)
- … Director serves as the point-of- contact for customers and assists in center operations . The Director is also responsible for managing the day-to-day ... Center operations to ensure a consistent, quality educational experience for...standards. The Director also communicates with the Director of Operations regularly to ensure quality… more