- Lonza (Walkersville, MD)
- …and customer visits. Perform other duties as assigned.Key Requirements: Experience : Extensive knowledge in manufacturing leadership, with a strong background in ... Compliance & Inspection Readiness: Extensive knowledge of cGMP standards and experience in representing manufacturing during inspections and customer visits.… more
- Raytheon (Marlborough, MA)
- …KSA THAAD Program Director , Domestic Program Manager and AN/TPY-2 Production Director .This position will require attendance at regular customer briefings in ... and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay… more
- Modern Technology Solutions, Inc. (Edwards AFB, CA)
- …Excellent written and verbal communication skills Desired qualifications: * 5+ years' experience in flight test (operations engineer, test conductor/ director , or ... * Participates in simulation event planning process * Reads and understands customer requirements documents (test plans, training plans, etc.) * Translates … more
- Baylor Scott & White Health (Dallas, TX)
- **JOB SUMMARY** Director Customer Experience Research is accountable for planning, developing, and implementing customer research for Baylor Scott and ... which may include market research, customer testing, customer personas, and other customer experience...that yield data required for developing insights to measure customer perceptions and satisfaction. A system Director … more
- The Hartford (Hartford, CT)
- Director Customer Experience - MQ06CE We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and ... accomplish theirs, too. Join our team as we help shape the future. Director , Claims Customer Experience and Voice of Customer ABOUT THIS OPPORTUNITY… more
- The Hertz Corporation (Estero, FL)
- **A Day in the Life:** The Director of Customer Experience will be responsible for leading cross-functional teams and initiatives to drive exceptional ... Lead and manage cross-functional teams to design and execute revenue and customer experience initiatives that align with company goals. + Develop and implement… more
- Trinity Health (Livonia, MI)
- **Employment Type:** Full time **Shift:** **Description:** **The Director of Customer Experience Strategy provides leadership for the assessment, planning ... and implementation of a comprehensive member-centric strategy to improve the experience of care across the care continuum. Responsible for integrating innovation,… more
- City of New York (New York, NY)
- …functions. Human Capital is seeking a dynamic and motivated individual to serve as the Director for Customer Experience . This position will have a key role ... service call center. Under the direction and guidance of the Executive Director of Customer Experience , with general latitude for the exercise of independent… more
- RELX INC (Alpharetta, GA)
- … customer journeys . About the Role We are seeking a dynamic and experienced Director of Customer Experience , Product Management to join our team. In this ... role, you will be responsible for leading the customer experience strategy and ensuring our products meet the highest standards of customer satisfaction. You… more
- Centers for Independence (Milwaukee, WI)
- **Associate Director - Quality, Systems & Customer Experience ** **Job Details** **Job Location** iLIFE Main - Milwaukee, WI **Position Type** Full Time ... **Job Purpose:** The Associate Director of Quality. Systems & Customer Experience promotes optimal iLIFE services through the oversite and direction of… more
- Baptist Memorial (Memphis, TN)
- Overview Summary The Senior IT Director of Service Delivery and Customer Experience oversees IT customer service throughout the Baptist corporate ... Employee referral program Job Summary: Position: 14877 - System Director -Service Delivery & Customer Experience ...Position: 14877 - System Director -Service Delivery & Customer Experience Facility: BMHCC Corporate Office Department:… more
- ASM Global (Detroit, MI)
- …, Sr. Manager of Guest ExperienceLocation: Detroit, Michigan Position Overview: The Managing Director of Revenue and Customer Experience , will lead the ... digital asset monetization, strategic partnerships and event services, while also overseeing customer experience and the public-facing image of the venue. You… more
- American Homes 4 Rent (Las Vegas, NV)
- …+ Maps out the customer journey and identifies pain points and works with Director , Customer Experience to develop strategies to improve the overall ... what really matters to them, wherever they are in life. The Customer Experience Marketing Specialist is responsible for implementing, monitoring, and analyzing … more
- CVS Health (Northbrook, IL)
- …landscape across the healthcare and retail industries. Reporting directly to the Lead Director of Customer Experience , Enterprise Insight, the Manager will ... Insurance businesses. Working with a cross functional team of insights professionals, customer experience , and consultants, this person will realize customer… more
- YMCA of the North (Minneapolis, MN)
- …reports to a Customer Service Center Manager who reports to the Senior Director of Customer Experience . The incumbent interacts regularly with members, ... The incumbent is also responsible for taking direction from the Senior Director of Customer Experience or their representatives in completing projects or… more
- Sylvan Learning (Columbus, OH)
- …with the Center Director regularly to ensure quality and consistency of customer experience . The Director of Education position has the hours: ... of Education is responsible for delivering high-quality personal customer experience by ensuring that Sylvan education...Sylvan families are met. To ensure a personal learning experience , the Director monitors student performance, meets… more
- Government Accountability Office (Washington, DC)
- Summary This position, Director of Customer Experience Division (CED) in the Chief Information Officer's office, serves as the senior official responsible ... service and support operations for GAO. This includes core services pertaining to customer experience , asset lifecycle management, customer engagement and… more
- Unilever (El Segundo, CA)
- …training and process improvements.** + **Build chat channel operations.** + **Work with the Director of Customer Experience to ensure weekend, chat, and ... **About the role:** The Liquid IV Customer Experience team needs a ** Customer Service Manager to support the growth of our online presence and E-commerce… more
- NJ Transit (Newark, NJ)
- …related to accessible services. This Position Supervises: + Director Operations + Director Customer Experience + Director Scheduling Education, ... be substituted for each year of education required. Preferred: + Experience with customer outreach Knowledge & Skills: Essential: + Knowledge of ADA… more
- Caterpillar, Inc. (Cary, NC)
- …Construction Industries Services Division (CISD) organization. Reporting directly to the CISD Customer Experience Director , this strategic position holds ... all enjoy living in it. Caterpillar is hiring a ** Customer Experience & Insights Lead** within our... needs and priorities. ** ** **Role Summary: ** Customer Experience (CX) is at the heart… more
