- City of New York (New York, NY)
- …for complex IT issues, acting as an escalation point for the help desk team. 6. Continuously assess and improve ITSM processes, with specific attention to ... of Probation is seeking a dynamic and experienced IT Help Desk Supervisor with a strong background...Supervisor with a strong background in IT Service Management ( ITSM ), enterprise/asset management, and proficiency in utilizing ServiceNow. In… more
- University of Delaware (Newark, DE)
- …unit. + Demonstrated basic IT knowledge, as obtained via work with applications, help desk operations, lab management, and a technical subject matter expert, ... and University Media Services. Under limited direction of the Assistant Vice President, the Director of IT Service Management ( ITSM ) has oversight of the design,… more
- Brookfield Properties (Cleveland, OH)
- …you to apply. Job Description We Are Brookfield Properties: We are seeking a Director of IT Service Delivery to join the Brookfield Properties US Office Division in ... dynamic culture, we would love to meet you. The Director of IT Service Delivery will be a dynamic...will possess a deep understanding of infrastructure operations, service desk management, desktop support, and executive support functions. +… more
- Astellas Pharma (Northbrook, IL)
- …role, responsible for overseeing and managing all aspects of end-user support, including the Help Desk and Field Services teams across the globe. This role ... manage the End User Technology Support teams, including the Help Desk and Field Services. + Develop...and technologies. + Strong knowledge of IT service management ( ITSM ) frameworks such as ITIL. + Excellent leadership, communication,… more
- Valent BioSciences (San Ramon, CA)
- …components such as AWS Cloud, LAN, SDWAN, Switches, Servers, Firewall, IT service/ help desk , etc., throughout the organization. The head of Infrastructure ... support and implement IT Infrastructure, digital transformation (D/X) and employee support (service/ help desk ) initiatives on behalf of Regional (SCAI) and… more
- Rush University Medical Center (Chicago, IL)
- …with Information Security and Disaster recovery testing. + Respond to escalated Help Desk ticket requests requiring additional technical support on issues ... 8 Hr (8:00:00 AM - 5:00:00 PM) **Summary:** The Director of Cloud and Infrastructure is responsible for overseeing...+ Evaluate new technologies as appropriate and required to help build, maintain, improve, and document as our environment… more
- City of New York (New York, NY)
- …contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk , or as an end user will not be ... City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return...(one) Computer Specialist Software IV, to function as a Director of Solution Engineering for IDNYC. The Director… more
- City of Coral Gables, FL (Coral Gables, FL)
- …fulfillment of customer requests. Helps the division manager coordinate and improve IT Help Desk operations and customer service. Attends to service requests ... Summary Under the direction of the Innovation and Technology Director and the IT Customer Support and GIS Division...tries to resolve request whenever call volume and service desk staffing permits. Routes all unresolved requests to the… more
- Northrop Grumman (Clearfield, UT)
- …Technology Infrastructure Library (ITIL) and Information Technology Service Management ( ITSM ) Operations, including Service Desk , Desktop, Network, ... technology to enable strategic planning. We're looking for innovators, who can help us keep building on our wide portfolio of secure, affordable, integrated,… more