- TEKsystems (Flint, MI)
- …issues of concern and/or problems to the attention of the Lead Client Service Representative , Supervisor, or Call Center Manager. 10. Meets all standards ... other duties as may be assigned by management. Skills: Customer Service, Call Center , Microsoft office, CSR, phones, data entry, high volume calls, Bilingual Top… more
- TEKsystems (Flint, MI)
- …issues of concern and/or problems to the attention of the Lead Client Service Representative , Supervisor, or Call Center Manager. 10. Meets all standards ... refers callers or their concerns to the appropriate department and documents the call in the appropriate systems. 2. Educates beneficiaries on managed care or other… more
- CACI International (VA)
- Senior Oracle EBS Techno-Functional Developer - TIER III Support Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Top ... of changes in technologies. We are seeking an Oracle EBS Techno - Functional administrator to support a Marine...and resolution within a two-hour window, 24/7 when on call , on a rotating schedule. + Provide capability to… more
- Envista Holdings Corporation (Quakertown, PA)
- …procedures + Ability to de-escalate customer situations in order to obtain first call resolution (FCR). + Accurate use of systems and databases to enter, manage ... field **Preferred requirements** + Associates degree + 2+ years of contact center experience + Experience with Customer Relationship Management Systems (CRM) +… more