- Reynolds & Reynolds (Dayton, OH)
- Position Description The Entry Level Help Desk Technician responds to and diagnoses service issues through discussions with dealership customers and is ... responsible for leveraging resources across all levels of the organization. You will serve as single point of ownership for customer issues. You will follow call center procedures, document customer issues, include troubleshooting steps and resolution in the… more
- Ozarks Medical Center (West Plains, MO)
- …and laptop users. An important aspect of this role is to mentor entry level tier-1 help desk personnel. This person will also interact with managers, ... The Tier 2/3 IT Help Desk Support Analyst functions as a key team member in a customer-service driven environment and provides Tier-2 and Tier-3 support for both… more
- Chenega Corporation (Washington, DC)
- Mid- level Help Desk Support Technician...strengths to do their best work every day. From entry - level employees to senior leaders, we believe there's ... Washington, DC Join our Talent Network Mid- level Help Desk Support Technician Washington, DC C-CDAS-24-001 Are you ready to enhance your skills and build… more
- TEKsystems (Fort Myers, FL)
- Description Tier 1 Help Desk Support Technician is the first point of contract for employees seeking IT support. This entry - level role is responsible for ... resets, and issue triaging while ensuring a positive customer service experience. Help Desk Technicians will escalate more complex issues to Advanced IT Support… more
- TEKsystems (Sierra Vista, AZ)
- Top Skills - Must Haves + Help desk support + Troubleshooting + Customer service + Service desk + Windows 10 + Active directory + Office 365 + Ticketing ... clearance for this role. + ~0- 6 months of help desk support experience or customer service...spouses have had tremendous success in the organization. Experience Level Entry Level Job Type… more
- TEKsystems (Brentwood, TN)
- Top Skills' Details 1. Experience working in a Help Desk /Customer Service environment, troubleshooting technical issues for both hardware and software. This team ... consultant will be working on a team of 4 Help Desk Technicians. *90-95% of the time... and volunteer to take on extra work. Experience Level Entry Level Job Type… more
- Zones LLC (Boston, MA)
- …$30.00 per hour Hours: Mon - Friday 8:00 am - 5:00 pm. On site. The IT Help Desk Technician will provide Level 1-2 support to customer's end-users. This ... IT Help Desk Technician Staffing Boston, Massachusetts... Analyst will troubleshoot, diagnose and resolve or escalate Level 1-2 incidents received as necessary. What you'll do… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... Receives and responds to customer problems, issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates… more
- TEKsystems (Sierra Vista, AZ)
- …YOU DO NOT HAVE A SECRET CLEARANCE. Description Our team is seeking a qualified help desk Support technicians to support one of the largest, most collaborative ... Documents all customer interactions within a ticketing system. Skills Help desk support, Troubleshooting, Customer service, Service...spouses have had tremendous success in the organization. Experience Level Entry Level Job Type… more
- Chenega Corporation (Arlington, VA)
- …the IT Help Desk Lead to ensure the Help Desk maintains compliance with Service Level Objectives (SLOs) in accordance with contractual standards + ... **Req ID:** 38527 **Summary** **Tier 1 Help Desk Analyst** **Arlington, VA** Are...strengths to do their best work every day. From entry - level employees to senior leaders, we believe… more
- DR Horton, Inc. (Arlington, TX)
- …the following. Other duties may be assigned. * Oversee workflow and production of the Help Desk Team * Act as the technical subject matter expert for the ... sale of high quality homes designed principally for the entry - level and first time move-up markets. The... Help Desk Team * Ensure team members... Help Desk Team * Ensure team members have current knowledge… more
- Monroe Community College (Rochester, NY)
- …responsible for assisting with the daily operations of the technical services help desk in MCC's Technology division, providing first-line routine diagnosis ... + Assists in the coordination of the development of help desk strategies + Assists in the...salary for all new hires is typically at the entry - level figure, as determined by the step… more
- TEKsystems (Nashville, TN)
- …and customer service skills. - Proficient in typing and phone-based support. Skills Help desk support, Help desk , Troubleshooting, Windows ... of IT services across the organization. As a Service Desk Technician, you'll be the first line of support,...PowerPoint, etc.) * Valid "Class D" Driver's license Experience Level Entry Level Job Type… more
- CUNY (Bronx, NY)
- …at a College or Unit. They work in technical support, applications development, operations, help desk , and similar environments, as well as in the field where ... Director and Assistant Managers for IT Academic Center) performs entry - level professional Information Technology work at the...requests submitted by students, faculty, and staff to the Help Desk on a multitude of platforms… more
- City of New York (New York, NY)
- …to services through the program. Position Summary: The Bureau of Early Intervention is seeking a Help Desk Consultant in its NY EI System Unit. Reporting to the ... Help desk supervisor, the Help...of the appropriate action/s to follow. - Complete data entry activities for the timely submission of case information into… more
- ASM Research, An Accenture Federal Services Company (Montgomery, AL)
- …Certified a plus + 3-5 years of experience as a Customer Service Representative or Help Desk Operator. 0-2 years of management experience. + Experience with an ... Receives and responds to customer problems, issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates… more
- BorgWarner Inc. (Bellwood, IL)
- …and fall semesters. KEY ACCOUNTABILITIES + Perform entry - level service desk (aka help desk ) functions including call answering/routing. + Diagnose ... to learn the profession of Information Technology at the entry - level from the perspective of a Tier-One...including monitors, keyboards, and printers. + Follow standard service desk procedures. + Track and route problems and requests… more
- DR Horton, Inc. (Arlington, TX)
- …* Document and track the details of the issue, status and resolution, using the help desk tracking application * Communicate and follow-up with the user while ... America's Builder. #WeBuildPeopleToo/* **Job:** **Information Technology* **Organization:** **Corporate* **Title:** * Help Desk Specialist I* **Location:** *TX-Arlington* **Requisition… more
- DATTCO (Berlin, CT)
- IT Help Desk Technician Department: Information Technology Location: Berlin, CT Salary: $24 - $26 Per Hour Career Site : Dattco START YOUR APPLICATION ... (https://apply.hrmdirect.com/resumedirect/ApplyOnline/Apply.aspx?req\_id=3590833&source=3590833-CJB-0) DATTCO is currently hiring a full-time IT Help Desk Technician in New Britain, CT.… more
- Marriott (Los Angeles, CA)
- …Type** Management **Pay Range:** $27.50-$35.10 per hour **Bonus Eligible:** Y **JOB SUMMARY** Entry level management position that is responsible for leading and ... office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and...they're in. Our lively communal spaces and energetic Crew help guests have a good time by creating moments… more