- University of Virginia (Charlottesville, VA)
- Diagnose and troubleshoot all Epic application end-user problems via telephone, voicemail or email. Basic knowledge of the EHR configuration and workflow and working ... skill in keyboarding. Ability to communicate effectively orally and in writing with non-technical end-users. Ability to enter and resolve trouble tickets in our automated tracking system. Ability to use the organizational learning software to verify end-user… more
- Penn Medicine (Philadelphia, PA)
- …confidently with complex technical problems** + **Willingness to travel** **Cybersecurity Epic Analyst ** Under limited supervision, this position will administer ... remote work after the introductory period is complete** **Cybersecurity Epic Associate Analyst ** Under limited supervision, this...IT experience is required.** + **1+ years of Help Desk or IS customer support experience is preferred.** +… more
- TEKsystems (Martinez, CA)
- Description: Looking for an Epic Analyst for their Behavioral Health team. They must be ASAP or Ambulatory certified and have experience with build and support. ... etc.) * Responds to training requests, documentation requests, and Service Desk tickets assigned to Training, scheduling...a plus. County awards preference for military veterans Skills: Epic , Analyst , Workflow, Build, Epic … more
- Methodist Health System (Dallas, TX)
- …Day (United States of America) **Job Description :** The **Cadence & Referrals Epic Analyst ** is a highly technical, fast-paced, and challenging position. You'll ... best care for our patients. The **Cadence & Referrals Epic Analyst ** supports the functionality of Cadence...application + Strives to achieve accurate, reliable, and timely service + Stay abreast of functionality improvements in new… more
- Atrius Health (Newton, MA)
- SUMMARY Under general supervision, provideshighly complexfunctional and technical systems analyst support for Epic SuiteofApplications. Serves as a liaison ... andmaintainsdatabases. * Troubleshoots problems and questions generated by users via Help Desk tickets or Customer Service Requests. * Prioritizes and implements… more
- Methodist Health System (Dallas, TX)
- …team members to provide the very best care for our patients. The Sr. Epic System Analyst supports many users and departments within the health care ... 5+ years of healthcare IT experience is preferred + Epic certification is required and 5 + years build...+ Proficiency in MS Office applications + Demonstrated customer service skills + Previous experience in healthcare is preferred;… more
- Alameda Health System (Oakland, CA)
- …addition to providing triage and troubleshooting assistance to the application customers and Service Desk staff. **DUTIES & ESSENTIAL JOB FUNCTIONS:** NOTE: The ... Applications Analyst III - Epic Professional Billing...reports and documents resolution in accordance with application and Service Desk triage policies, procedures, and Change… more
- University of Washington (Seattle, WA)
- …**UW MEDICINE IT SERVICES** has an outstanding job opportunity for a ** SERVICE DESK ANALYST ** position. **WORK SCHEDULE** + 100% ... components in those devices, and software issues, such as EPIC , ORCA, Mindscape, Office productivity Suite, and other devices...support groups and UW Medicine enterprise to ensure ITS Service Desk is successful supporting customer needs,… more
- TEKsystems (Oklahoma City, OK)
- Description: General Description: The Service Desk Analyst provides support for basic technology-related incident resolution and requests reported to the ... and/or infrastructure components, including desktops, mobile devices and related peripherals. The Service Desk Analyst is responsible for collecting… more
- Beth Israel Lahey Health (Charlestown, MA)
- …to find answers from documented solutions and research technical issues to resolution A Service Desk Analyst requires an attitude of constant learning, ... accurately identify when issues should be escalated to Senior Service Desk Analyst for incidents/requests...PeopleSoft and Workday application is desirable. Knowledge of the Epic EHR application is desirable. **As a health care… more
- TEKsystems (Martinez, CA)
- …handouts, e-learning, etc.) * Responds to training requests, documentation requests, and Service Desk tickets assigned to Training, scheduling training and ... Description: A county health plan is looking for an Epic Principal Trainer. Candidates must be Epic ...initial and follow-up training to customers, working with the analyst team to clarify workflow, and then creating training… more
- PeaceHealth (Vancouver, WA)
- …and EPIC EMR for end user support. + Assists analyst or TSP leads/client engineering involving software deployment and implementation of workstation-based ... **Description** PeaceHealth is seeking a Field Services Analyst for a Full Time, 1.00 FTE, Day...and end-user education. Delivers the highest level of customer service and advanced technical troubleshooting skills to provide at… more
- University of Michigan (Ann Arbor, MI)
- Health Information Analyst - Vital Statistics Specialist Apply Now **Job Summary** **BASIC FUNCTION AND RESPONSIBILITY** Responsible for timely and accurate ... other duties as assigned to maintain the efficiency of the department CUSTOMER SERVICE + Demonstrates excellent customer service skills in working with diverse… more
- PeaceHealth (Vancouver, WA)
- …functions as designed and meets end-user requirements. + Maintains support documentation, service desk routing, and knowledgebase entries in an up-to-date and ... **Description** PeaceHealth is seeking a Applications Systems Analyst for a Full Time, 1.00 FTE, Day...Department / Location Specific Notes For positions that required Epic Application Support: Epic certification/experience highly preferred;… more
- Stanford Health Care (Palo Alto, CA)
- …Data Model + o Oracle: Oracle RDMS10/11, Oracle Client + o Remedy/ITSM Service Management (Help Desk /Support) application + Demonstrated experience with Windows ... datasets within the Stanford Health Care Enterprise Data Warehouse (EDW) and Epic Cogito reporting framework. This role also develops Tableau solutions for special… more