- Novo Nordisk Inc. (West Lebanon, IN)
- …realize your potential? The Position This position is an expert for technical , quality, and project issues within the IT Solutions supporting product manufacturing ... Systems Integrators and OEM suppliers Act as client interface, point of escalation and resolve client concerns, developing and reporting project results, … more
- Formation Bio (New York, NY)
- …and introduce new technologies and automation strategies to improve efficiency. Technical Support & Collaboration Collaborate with cross-functional teams to ... and more efficiently.About the PositionWe are seeking an IT Engineer to join our Technical Operations team,...to align with business needs. Provide advanced troubleshooting and escalation support for IT-related incidents. Stay up… more
- Automation Anywhere, Inc. (UT)
- …to join our specialty customer support escalation team. The Sr. Technical Support Engineer is responsible for developing and implementing ... the experience and talent to dramatically improve the overall technical escalation process, liaising closely with product...Providing a technical troubleshooting guide to the technical support team + Taking ownership of… more
- Kyndryl (Chicago, IL)
- …successful. The Escalation Engineer role is critical, focusing as an escalation point for both the internal Support Team as well as other customer ... Role** Kyndryl is looking for a talented and passionate Escalation Engineer to join our growing Customer...team to ensure customer success and satisfaction + Provide escalation support to both internal Support… more
- Cisco (Richardson, TX)
- …customer technical requirements. Your Impact As an Experienced Network Escalation engineer , within Cisco's Internet & Cloud Infrastructure Engineering, ... products and solutions quickly, securely, and confidently. You are an accomplished technical engineer with experience in building resilient, scalable, and secure… more
- Broadcom (Broomfield, CO)
- …**Education/Experience** Bachelors in Computer Science/Engineering and 8+ years of technical expertise in Escalation Engineering (or comparable customer-facing ... role) or Masters in Computer Science/Engineering and 6+ years of technical expertise in Escalation Engineering (or comparable customer-facing technical… more
- Cisco (Milpitas, CA)
- …changing technological landscape. Your Impact In this role, you'll provide advanced technical support and troubleshooting for escalated issues related to UCS ... Our team is dedicated to simplifying the deployment, management, and support of Enterprise Data Centers through industry-leading Cloud-Based solutions with our… more
- WheelHouse IT (Fort Lauderdale, FL)
- Wheelhouse IT is seeking a highly motivated Support Escalation Engineer to provide high-quality technical support and mentorship to our clients. This ... + Support services for virtualization technologies: VMware, Citrix, and Microsoft. + Technical services and support at the network level: WAN and LAN… more
- Cisco (Richardson, TX)
- …knowledge to solve product and network problems of high complexity * Provide technical support to Cisco customer-facing teams and customers; provide status ... to leverage solutions. You will work with a vibrant technical community and interact with some of the most...support for very large-scale customer deployments. As an engineer in this team, you will have the opportunity… more
- Fujifilm (Columbus, OH)
- **Position Overview** The Senior Technical Support Engineer , MI - I (Tier 1) provides highly visible remote technical support across our product ... on more complex issue and is the second level support across our Synapse products. This engineer ...process of troubleshooting the issue. + Strictly follows the Technical Assistance Center (TAC) escalation process to… more
- Fortive Corporation (Everett, WA)
- Fluke is seeking a ** Technical Support Engineer I** to provide expert assistance for our industry-leading electronic test and measurement tools. You will ... expertise in electronics, solar or electrical industries. As a Technical Support Engineer I, you...+ Strong written and verbal communication skills for documentation, escalation reports, and customer interactions. + Ability to simplify… more
- Bentley Systems (AL)
- **Senior Technical Support Engineer ** **Location:** Hybrid or home-based in the US **Position Summary:** Bentley Systems is seeking a talented individual to ... become a valued member of our Support team **.** A Support ...documentation to users. + Serves as a point of escalation for facing complex technical challenges. +… more
- Generac Power Systems (Reno, NV)
- …into an energy technology solutions company, we continue to push new boundaries. The ** Technical Support Engineer ** is responsible for providing advanced ... warranty repairs autonomously with minimal guidance from leadership. The Technical Support Engineer develops and...troubleshooting content + Provide key account technical support + Serve as a path of escalation… more
- Actalent (Greensboro, NC)
- …Customer Support organization! We are excited to announce that we are hiring a Technical Support Engineer at our Greensboro location. This role will be ... escalated technical cases to secure high level technical support + Provide an escalated level...as necessary in case resolution. + Supervise the service support escalation process and maintain case ownership… more
- Bio-Techne (MI)
- …biology with an intuitive approach. **MISSION** As the first point of contact, the Technical Support Engineer is the fundamental and foundational role in ... about our systems, applications, products and services, troubleshooting, and technical support . The role will also importantly...solutions, and SOPS to drive efficiencies. + Manage the escalation process with support of field teams… more
- Providence (CA)
- …and retain the best people, we must empower them.** **The Principal Client Engineer is responsible for establishing the systems and processes required to define, ... and recoverability + Serve as 3rd and nth level support for all client related issues in keeping with...in keeping with the organization's incident and problem management escalation procedures + Communicate with all levels of IT… more
- Amazon (VA)
- …prioritize, and respond to cases within defined SLA's * Provide remote technical support and guidance for escalated issues involving industrial automation ... and System Engineering teams to resolve complex issues escalated from internal technical support groups. * Develop training documentation and provide mentoring… more
- Huntington Ingalls Industries (San Diego, CA)
- …fill the role of a Navy Continuous Training Environment (NCTE) Mission Coordinator - Technical Support Specialist for their LVC Solutions Group (LSG). This person ... works in support of Live, Virtual, and Constructive (LVCt) training events,...concepts and technology solutions. Act as a point of technical escalation and resolution during the project… more
- Sanofi Group (Framingham, MA)
- …of Digital 4.0. The person will be responsible for maintaining and providing technical support , ensuring availability of the automation systems for the MSAT ... **Job Title:** Automation Engineer - MSAT Pilot Lab Technical ...staff augmentation or project roles + Ensuring timely issue escalation to senior management and cross-functional support … more
- Cisco (NC)
- …resolution of issues through coordination of Splunk's internal organizations ( technical support , services, sales, product development/management, and executive ... administration, and management workshops. **Must-have Qualifications** + Experience in technical support , professional services, systems administration/engineering or… more
