- MongoDB (New York, NY)
- …to East Coast Hours (9am to 5pm EST). If you're passionate about being an Escalation Engineer working with our largest enterprise customers and are open to ... MongoDB Technical Services' Escalation Engineers are at the forefront of problem solving with key customers on our most visible and escalated issues. They combine… more
- Palo Alto Networks (Santa Clara, CA)
- …from out of box thinking and technical insight. The ideal Principal Engineering Escalation Engineer will bring a mix of customer management and broad/deep ... the starting points for success in this role. **Your Impact** This Engineering Escalation role is positioned to intercept and assist or drive technical escalations… more
- Zscaler (San Jose, CA)
- …worldwide to harness speed and agility with a cloud-first strategy. As a Staff Escalation DevOps Engineer within the Shared Platform Services team, you will be ... instrumental in taking the Zscaler Client Connector Cloud service to the next level in terms of Reliability, Availability and Scalability. This is a hybrid role, reporting in the San Jose, CA office 3 days a week. Reporting to the Sr. Manager, Software… more
- Cisco (Austin, TX)
- …this is the job for you. A day may involve helping a customer identify network loss in an undersea cable, diagnose the cause of a route leak impacting significant ... portions of internet traffic, scripting an approach to monitoring a website's login flow, spinning up a lab environment to reproduce a strange set of behaviors seen in a customer's environment, saving a company hours of bridge time during a significant outage… more
- JPMorgan Chase (Plano, TX)
- …RFP responses. Create and maintain operational runbooks; serve as Tier 3/Tier 4 escalation engineer . + Develop and deliver code, configuration files, and test ... As an Senior SD-WAN Engineer III within Corporate Technologies - Infrastructure Platforms you will join our world-class engineering team focused on next-generation… more
- Insight Global (Woonsocket, RI)
- …tests, and close gaps through prioritized backlog items. * Serve as an L3+ escalation engineer for all incidents: participate in on call rotations, coordinate ... with responders, and drive root cause analysis and corrective actions. * Improve change readiness by adding guardrails and automated health checks into CI/CD pipelines (pre /post deploy validations, canary/blue green readiness, auto rollback signals). *… more
- Leidos (Odenton, MD)
- …Management team and other key stakeholders. * Serve as the senior Tier III escalation support engineer for Incident Management activities. * Develop and maintain ... **Description** Leidos is seeking a **Principal** **Network Engineer ** to join our Defense Enclave Services (DES) team at **Ft. Meade, MD.** This is an exciting… more
- Lumen (Herndon, VA)
- …duties, escalation support and on-call. Provides mentoring, training, and escalation support for Junior Engineer SOC personnel. **The Main Responsibilities** ... and issue posture and assessment reports This Lead Information Security Engineer position operates in a supportive role implementing security, technology, and… more
- HCA Healthcare (Nashville, TN)
- …a liaison between US and India based ITG teams as well as providing escalation for Endpoint issues. The engineer will perform complex resolution and root-cause ... like family! Jump-start your career as a Senior Platform Engineer today with HCA Healthcare. **Benefits** HCA Healthcare offers...location._** Come join our team as a Senior Platform Engineer . We care for our community! Just last year,… more
- Insight Global (Fort Worth, TX)
- …pipelines, testing, reporting, and maintaining solutions. Additionally, the Jr. Data Engineer will support escalation tasks, contribute to system development, ... employers in the US is seeking a Jr. Data Engineer to join their expanding team. The Jr. Data... to join their expanding team. The Jr. Data Engineer will play a crucial role in understanding business… more
- Northrop Grumman (Gilbert, AZ)
- …ability to perform this tasking with little to no oversight from another Electrical Engineer + Fully grasps escalation plan when test errors are encountered and ... Tactical Space Systems Division Integration and Test group is seeking an **Electronics Engineer (Integration and Test)** to join our team of qualified and diverse… more
- Teledyne (Fell, PA)
- …technical support to customers via telephone and on-site visits + Assist as escalation engineer for difficult, delicate or on-going situations as needed ... **Education and/or Experience** Bachelor's degree in Engineering, Chemistry or related scientific study; would also consider those with an Associate's degree (A. A.) in Engineering or an equivalent from two-year college or technical school; and 2 to 5 years… more
- Safran (Twinsburg, OH)
- …matter expert for quality tools and techniques applied in operations. *Project Quality Assurance Engineer is the point of escalation for quality matters with the ... APQP QA Development Engineer **Job details** **General information** **Entity** Safran is...tools/ support and services) **Job title** APQP QA Development Engineer **Employment type** Permanent **Professional category** Professional, Engineer… more
- GCI Communication Corp (Anchorage, AK)
- GCI's Network Engineer I will apply engineering principles tomultiple sub-groups within the Technology Solutions internal departments ; r esponsible for ... and engineering teams on a regular basis. Supports and manages escalation events. Develops and updates documentation and support materials. Mentors' junior… more
- Medtronic (Charlotte, NC)
- …a more connected, compassionate world. **A Day in the Life** **Global Support Engineer - Surgical Robotics** **Careers that Change Lives** At Medtronic, we value ... surgical procedures of diseases and conditions. The Global Support Engineer , as part of the RAS service team, will...in the Life** + Lead and drive Field service escalation program management for supporting installed RAS systems. +… more
- Xerox (Juneau, AK)
- …troubleshooting, performance optimization, and ensuring high availability of network services. The engineer will serve as an escalation point for the NOC ... Sr. Network Engineer **General Information** Press space or enter keys...Perform proactive maintenance and capacity planning. + **Troubleshooting & Escalation ** + Act as Tier 3 escalation … more
- Amazon (San Francisco, CA)
- …tying it all together to the cloud. We are seeking a Sr. Field Support Engineer to join our team of existing Network Support Engineers (NSE) across the country. ... our product, engineering, marketing, and CX teams, and provide escalation support to senior leadership. NSE's are the first...alongside them on customer issues. As an Field Support Engineer , you will: - Serve as an expert on… more
- Love's Travel Stops & Country Stores (Oklahoma City, OK)
- …* Hiring Immediately *_ **Welcome to Love's:** The Sr. Unified Communications Engineer is a seasoned technical leader responsible for designing, installing, and ... troubleshoot hardware and software platforms for various technologies. + Support escalation point for existing production voice network, including after normal… more
- CUNY (New York, NY)
- Senior Network Services Engineer (IT Infrastructure Engineer 3) - Provisional **GENERAL DUTIES** This position encompasses professional and responsible highly ... decision, is responsible for the development of comprehensive infrastructure solutions. Engineer and operate mission critical infrastructure and be responsible for… more
- Survitec Group Limited (Pasadena, TX)
- Vacancy Title: Senior Deskside Engineer - Houston Vacancy Location: Houston, Texas, US Engagement Type: Permanent, Full-Time Your Company Survitec are the world's ... Survitec, we are currently recruiting for a Senior Deskside Engineer to join our team based in Houston, Texas....the Survitec global infrastructure - acting as a technical escalation point and collaboration source to our partners and… more