- HP Inc. (Rio Rancho, NM)
- …non-exempt employee. **_Responsibilities:_** + Responsible for validating customer entitlement, log case for the purpose of routing or dispatching an end-user to ... access channels. + Reviews customer feedback related to customer entitlement & case management and analysis of statistics related to customer access (phone) &… more
- Morgan Stanley (Tampa, FL)
- …Client Solutions (VCS) business is seeking a Registered Client Resolution Associate to assist with deescalating and resolving client complaints. The Registered ... Client Resolution Associate will provide industry leading service to Morgan Stanley...timely manner * Actively manage, monitor, and document daily case load by utilizing various technology resources * Ability… more
- Live Nation (Bala Cynwyd, PA)
- …JOB Live Nation Concerts is seeking a qualified Guest Services Senior Associate for its destination events. Playa Luna produces intimate and exclusive experiences ... and supporting other team members, including temporary staff. The Guest Services Senior Associate will primarily work from home, but may also be expected to work… more
- Capital One (Plano, TX)
- Plano 1 (31061), United States of America, Plano, Texas Principal Associate - Compliance Governance Team - Complaints Compliance Governance, within the Compliance ... organization, is seeking an experienced Principal Associate who will be responsible for executing compliance testing....impacting Financial Services products and can identify when a case needs to be escalated due to potential compliance… more
- Mount Sinai Health System (New York, NY)
- **Job Description** The Associate Director of Nursing is responsible for the management and oversight of nursing practice for assigned clinical areas. S/he has ... with contractual agreements, and supports positive employee-management relationships. The Associate Director of Nursing is responsible for the management of… more
- Wells Fargo (Charlotte, NC)
- …we invest in you. Apply today. **About this role:** Wells Fargo is seeking an Escalations Associate . **In this role, you will:** + Research and resolve escalated ... complaints experience + Non-fraud/fraud claims experience + Familiarity with investigations case management systems, banking systems, and operations + Experience in… more
- UL, LLC (Northbrook, IL)
- …Level Agreements of success metrics to measure employee satisfaction, quality of response, case escalations , response times, and expected outcomes are met and an ... excellent experience is delivered to employees. + Analyses employee inquiries and cases to identify areas for knowledge creation or updates and other areas for improvement. + Other duties as assigned. + University Degree in Human Resources Administration,… more
- R1 RCM (Murfreesboro, TN)
- …needed as dictated by business need, such as out of office coverage or case escalations . * Research Medicaid and other Funding Source eligibility, enrollment, ... screening patients to identify funding resources to pay medical bills, managing associate timecards and attendance expectations, and monitoring associate metrics… more
- Danaher Corporation (Deer Park, IL)
- …efficiency. + Liaise between functional teams to manage and prioritize escalations , complaints, and process improvements, and feature enhancements. + Lead continuous ... queue and work on cases during heavy call and case volume. The essential requirements of the job include:...volume. The essential requirements of the job include: + Associate 's degree with 6 years of experience + 1+… more
- GE HealthCare (FL)
- …system performance issues. This position is the technical resource for service-related escalations regarding the product family. If required to advise the customer ... support specialists to drive product quality, serviceability, and resolve formal customer escalations . + Coach and train FE's to ensure that technical and customer… more
- Henry Ford Health System (Detroit, MI)
- …and auditing 8. Length of Stay (LOS) escalations ; a. Respond to escalations from case management, RNs, residents, staff, etc. b. Work to facilitate ... most efficient use of the institution's resources. This position reports to the Associate Chief Medical Officer for Henry Ford Hospital. Role includes: 1. Medicare… more
- Trinity Health (Livonia, MI)
- …for access in the shared knowledge bases.4. Responsible for 1st level support for all case escalations from HR Rep I. Provides support for questions from the HR ... data in a management presentation format for team quality reporting.7. Responsible for case management of all inquiries from RHM's not currently supported by the… more
- Generac Power Systems (Waukesha, WI)
- …from leadership and higher-level Appeals and Grievances Specialists. **Job Responsibilities:** Case Resolution + Handles escalated calls/cases when a call is deemed ... to customers in a timely manner. **Minimum Qualifications:** + Associate 's degree or 2 years of equivalent experience +...equivalent experience + 6 months of legal research, legal case management, litigation, or relative experience + 1 year… more
- Zones LLC (Auburn, WA)
- …Matter Expert (SME) support. + Managing and resolving support issues and escalations as assigned. + Ensuring root causes are identified and appropriately ... advantage. + Highly preferred: MS Certified: Dynamics 365 Finance Functional Consultant Associate . + 4+ years of experience in business systems analysis, data… more
- SAP (New York, NY)
- …The Senior DE will be required to provide oversight for Project Managers, Associate Project Managers, and project team members. **Expectations & Tasks:** + Assist ... the client executive level. + Ability to effectively manage and resolve client escalations . + Demonstrated leadership by example style in managing teams and clients.… more
- Allied Universal (Delray Beach, FL)
- …to exercise good judgment and decision-making + Familiarity with creating cases and case numbers and escalations to Senior team members, departments, and vendors ... + Experience in a technical support role, or other technical experience + Associate 's degree in information technology, Computer Science, or a related field + Basic… more
- RWJBarnabas Health (West Orange, NJ)
- …in Epic Ambulatory reports or Patient Access, Research reports + Minimum of Associate s Degree or 3+ years prior Data Analytics and report writing experience ... build/projects Supporting application governance needs, including development of business case for decisions Maintaining version control of workflows, issues/risks… more
- AdventHealth (Overland Park, KS)
- …and cost-effective care through appropriate resources monitoring and clinical care escalations . The Clinical Social Worker, Licensed, is under the general ... OR REGISTRATION REQUIRED: * Clinical Social Worker License * LCSW Associate LICENSURE, CERTIFICATION OR REGISTRATION PREFERRED: * ACM/CCM certification This facility… more
- Bank of America (Jacksonville, FL)
- …business. **Responsibilities** + Execute Quality Assurance activities including control execution, case assignment, and results reporting in a timely manner + ... reporting + Conduct or coordinate quality Inspection reviews to ensure associate performance and control effectiveness + Provide support on Regulatory Exams,… more
- CenterWell (Myrtle Beach, SC)
- …coordination efforts to other members of the team, and handle clinical escalations as indicated. This role requires an understanding of how socio-economic stressors ... basis **Preferred Qualifications** + Acute Care experience as well as Case /Care Management experience + Familiarity with state Medicaid guidelines and application… more