- HP Inc. (Rio Rancho, NM)
- …non-exempt employee. **_Responsibilities:_** + Responsible for validating customer entitlement, log case for the purpose of routing or dispatching an end-user to ... access channels. + Reviews customer feedback related to customer entitlement & case management and analysis of statistics related to customer access (phone) &… more
- Live Nation (Bala Cynwyd, PA)
- …JOB Live Nation Concerts is seeking a qualified Guest Services Senior Associate for its destination events. Playa Luna produces intimate and exclusive experiences ... and supporting other team members, including temporary staff. The Guest Services Senior Associate will primarily work from home, but may also be expected to work… more
- AbbVie (North Chicago, IL)
- …on Twitter, Facebook, Instagram, YouTube and LinkedIn. Job Description The Associate Director, Employee Relations will be responsible for executing the delivery ... expert employee and workplace relations interface across multiple businesses. The Associate Director, Employee Relations will be responsible for proactive and… more
- DataRobot (Boston, MA)
- …and predictive AI that combines an open platform, deep expertise and broad use- case experience to improve how organizations run, grow and optimize their business. ... and value from AI. The Total Rewards & Immigration Associate will play an integral role in administering our...the first point of contact for employee inquiries and escalations for all immigration, visas, and mobility topics. In… more
- MD Anderson Cancer Center (Houston, TX)
- ** Associate Director CSC** Execute MD Anderson Logistics and Distribution strategy and the Day 1 operational plan for Consolidated Services Center (CSC) by ... Due and Open Orders management, Re-planning new PO ship dates. Resolve escalations with Vendors on daily basis on life-supporting and essential items. **Warehouse… more
- GE HealthCare (FL)
- …system performance issues. This position is the technical resource for service-related escalations regarding the product family. If required to advise the customer ... support specialists to drive product quality, serviceability, and resolve formal customer escalations . + Coach and train FE's to ensure that technical and customer… more
- Danaher Corporation (Deer Park, IL)
- …efficiency. + Liaise between functional teams to manage and prioritize escalations , complaints, and process improvements, and feature enhancements. + Lead continuous ... queue and work on cases during heavy call and case volume. The essential requirements of the job include:...volume. The essential requirements of the job include: + Associate 's degree with 6 years of experience + 1+… more
- Austin Energy (Austin, TX)
- …None. Notes to Applicants This Supervisor position handles complex tier 2 escalations for commercial utility accounts. Work includes in depth investigation and ... For this position related work experience includes: Handling complex tier 2 commercial escalations . Providing direct one on one expertise to customers. Case … more
- Trinity Health (Livonia, MI)
- …for access in the shared knowledge bases.4. Responsible for 1st level support for all case escalations from HR Rep I. Provides support for questions from the HR ... data in a management presentation format for team quality reporting.7. Responsible for case management of all inquiries from RHM's not currently supported by the… more
- Bank of America (Chicago, IL)
- …services. Key Responsibilities - Manage dedicated email inbox, prioritize, client requests, case and implement eligible items; Create a case /package for ... various workflow platforms: Onboard Assist, GFS, and GSS. Monitor QA escalations and workflow assignments throughout the day. May manage staff. **Responsibilities:**… more
- Honeywell (Colonial Heights, VA)
- …with program coordinators to develop training curriculum for agents, to resolve escalations and open issues, and to develop strategies to support program goals ... resources that enhance the customer experience (CRM, contact center software, case management) + Drives continuous improvement through reporting, trend analysis and… more
- Generac Power Systems (Waukesha, WI)
- …from leadership and higher-level Appeals and Grievances Specialists. **Job Responsibilities:** Case Resolution + Handles escalated calls/cases when a call is deemed ... to customers in a timely manner. **Minimum Qualifications:** + Associate 's degree or 2 years of equivalent experience +...equivalent experience + 6 months of legal research, legal case management, litigation, or relative experience + 1 year… more
- AdventHealth (Littleton, CO)
- …efficient and cost-effective care through appropriate resources monitoring, and clinical care escalations . The RN Care Manager is under the general supervision of ... of care plan. Qualifications **The expertise and experiences you'll need to succeed:** + Associate degree in Nursing or RN Diploma degree + Registered Nurse (RN) +… more
- LA Care Health Plan (Los Angeles, CA)
- …of inventory and/or assignments as needed. Ability to accurately process all case types including regulatory cases and to provide recommendations towards resolution. ... Acts as a back-up to the Supervisor leading meetings and handling escalations as required. Manages complex projects, engaging and updating key stakeholders,… more
- Bank of America (Charlotte, NC)
- …include:** + Conduct or coordinate quality Inspection reviews to ensure associate performance and control effectiveness + Execute Quality Assurance activities ... including control execution, case assignment, and results reporting in a timely manner...+ Ability to critically think and problem solve when escalations arise + Strong communication abilities, organizational skills, and… more
- AdventHealth (Ocala, FL)
- …efficient and cost-effective care through appropriate resources monitoring, and clinical care escalations . The RN Care Manager is under the general supervision of ... care. Qualifications **The expertise and experiences you'll need to succeed:** . Associate and 2 years experience . Registered Nurse This facility is an… more
- RWJBarnabas Health (Oceanport, NJ)
- …leadership team s strategic plans to enhance specialty-by-specialty. Qualifications: Required: + Associate s degree with four or more years of relevant work ... build/projects Supporting application governance needs, including development of business case for decisions Maintaining version control of workflows, issues/risks… more
- Allied Universal (Jupiter, FL)
- …to exercise good judgment and decision-making + Familiarity with creating cases and case numbers and escalations to Senior team members, departments, and vendors ... + Experience in a technical support role, or other technical experience + Associate 's degree in information technology, Computer Science, or a related field + Basic… more
- Bank of America (Fort Worth, TX)
- …+ Conduct or coordinate quality Inspection reviews to ensure associate performance and control effectiveness + Execute Quality Assurance activities ... including control execution, case assignment, and results reporting in a timely manner...+ Ability to critically think and problem solve when escalations arise + Strong communication abilities, organizational skills, and… more
- Edward Jones (Tempe, AZ)
- …and awareness of financial crimes + Expected to conduct comprehensive analysis of escalations or referrals to assess the risk of potential money laundering or ... suspicious activity + Responsible for determining whether a case can be appropriately mitigated and closed, or whether red flags still exist, and a SAR/STR is… more