- Truliant Federal Credit Union (Norcross, GA)
- …a member of the Truliant family, you will enjoy the following full time benefits:No-cost employee Medical, dental, vision coveragePrescription benefits ... up automatic payments, processing payments, and issuing payment receipts.Resolves customer issues, complaints, and escalations in a...to sit at a desk for long periods of time and use a computer Education and BackgroundHigh school… more
- Percepta (Dearborn, MI)
- …the Team Leader is responsible for timely response and resolution of customer escalations . During a Typical Day, You'll*Responsible for the operational ... any Percepta or Ford management priority requests. *Deliver timely resolution on customer escalations . *Ensure that all follow-ups are kept as promised.*Maintain… more
- Globe Life Inc. (Broadview Heights, OH)
- …* Network and work closely with operational and administration teams. * Oversee customer escalations to ensure they are resolved effectively and timely. * ... solutions. * Strong analytical and interpretive skills. * Exceptional customer service skills. * Excellent time management...attendance of your assigned shift. * Ability to work full time and/or part time … more
- Percepta (Dearborn, MI)
- …in Corktown/Detroit, MI, you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique ... is to consistently improve and maintain a high level of professional customer satisfaction by troubleshooting and aiding in resolving technical repair issues. The… more
- Arthrex (Naples, FL)
- …PTOEmployee Assistance Provider (EAP)Please note, most benefits are for regular, full time employees.Main Objective:The Travel Manager is responsible for ... customer service. Act in empowered capacity for traveler escalations and travel policy exceptions. Strong working knowledge and...Program Trip of a Lifetime Paid Parental Leave Paid Time Off Volunteer PTO Employee Assistance Provider (EAP) All… more
- Globe Life Inc. (Mckinney, TX)
- …of Companies: Reliable and predictable attendance of your assigned shift. Ability to work full time and/or part time based on the position specifications. ... has proper resources to handle workload and coordinate cross training, knowledge transfer, time off and learning activities to maintain proper balance. Ensure any … more
- Windstream (Richmond, TX)
- …OSP issues, drive resolution by inserting influence, direction, and decision making into escalations to ensure performance and on time delivery for Windstream ... orders and implementation. In this position you will have full end to end responsibility for overseeing and delivering...quality of OSP infrastructure including copper and fiber augments, customer orders and road moves. You will determine the… more
- Windstream (Perry, GA)
- …including scope, engineering, cost, safety, quality, schedule, implementation, and customer satisfaction. What You'll Do: Conduct weekly meetings with staff, ... handle after hours issues including on holidays, weekends, emergencies, and escalations . Visit construction job sites and validate workmanship. Ensure job requests… more
- Capgemini Government Solutions (Austin, TX)
- …role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time ... Maintain gold images. Offer solutions for Splunk technical questions, issues, and escalations . This will include working with Splunk Support as needed. Provide best… more
- eXcell (Olathe, KS)
- …equipment features Recommend solutions to Service Desk for Shift-Left opportunities Manage escalations from Level 1 and further escalate unresolved issues to the ... level 1 analysis Strong English written and verbal communication skills Strong customer service skills Ability to support client VIPs High level of professionalism… more
- TEKsystems (Shoreview, MN)
- …+ Competitive pay & benefits including weekly pay! + Expand your existing customer service experience + Easy application & interview process Job Highlights: Pay: ... Schedule: M-F 8am - 5pm Description: Our Financial Services customer located in Shoreview, MN is seeking long term...located in Shoreview, MN is seeking long term Sr. Escalations Specialists. The assignment will last 12+ months and… more
- Conduent (Ocoee, FL)
- …Service Representative II ( Escalations )** **Onsite Ocoee, FL** **What you get:** + Full Time Employment + Hourly rate of $16.25 + Career Growth Opportunities ... + Patience when handling difficult situations **Summary:** As a Customer Service Representative II ( Escalations ),...a structured environment for the duration of your allotted, full - time schedule taking high-volume calls from customers… more
- Amazon (Goodyear, AZ)
- …as seasonal or temporary employment. The benefits that generally apply to regular, full - time employees include: 1. Medical, Dental, and Vision Coverage 2. ... hubs, and customers. The applicant will exemplify the Amazon Customer Service goal to be Earth's most customer...days a week A day in the life The Escalations Specialist will intake last mile emergency incidents that… more
- TEKsystems (St. Paul, MN)
- Description: Our Financial Services customer located in Shoreview, MN is seeking 21 LONG TERM Sr. Escalations Specialists. The assignment will last 12+ months ... will be managing 5 to 10 cases at any time . The first step is to thoroughly read the...research is completed, you will reach out to the customer via phone and let them know that you… more
- Intuit (San Diego, CA)
- …our world class customer support team. OOP handles high velocity customer escalations by working directly with customers and collaborating internally across ... Office of the President (OOP) Non-Executive Team as a full - time Case Manager and be a part...team strives to learn from trending issues to eliminate customer pain points for not only the customer… more
- TEKsystems (West Des Moines, IA)
- …collection for the complaint to go into a work queue. From there, the Sr. Escalations Representative will then take control of complaints in progress and will see it ... reviews complaints and handles appropriately. Will talk to the customer , research complaint, resolve complaint, work with other business...Typical case load is 5 to 10 at one time . Works with a web-based tool to document, track… more
- TEKsystems (West Des Moines, IA)
- …Team member reviews complaints and handles appropriately. Will talk to the customer , research complaint, resolve complaint, work with other business units within the ... if they are waiting on a response from a customer or internal team member. Typical case load is...Typical case load is 5 to 10 at one time . Works with a web-based tool to document, track… more
- TEKsystems (Minneapolis, MN)
- …go into effect. The Day to Day + Sr. escalation representatives will handle multiple customer cases at a given time + Thoroughly read customer complaints ... Summary Our Financial Services customer located in Shoreview, MN is seeking 21...in Shoreview, MN is seeking 21 LONG TERM Sr. Escalations Specialists. The assignment will last 12+ months and… more
- TEKsystems (Chandler, AZ)
- SR. Escalations Rep. (hybrid) Hybrid position after Training in Chandler, AZ | $25.00 hour (non-negotiable) Highlights: Hybrid schedule after training - one week ... day of each month + Weekly pay + Research, escalations , case resolutions (very low call volume) + Hybrid...+ Procedures to execute tasks repetitively. + Pipeline and time management - work on different complaints in different… more
- Palo Alto Networks (Santa Clara, CA)
- …of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This ... Engineering Escalation Engineer has a mix and background of customer management and broad and deep technical skills related...is positioned to intercept and assist or drive technical escalations that come to the executive level in engineering… more
