- Harvard University (Cambridge, MA)
- …II Department Office Location:USA - MA - Cambridge Business Title: Service Desk Associate ISub-Unit: Salary Grade (https://hr.harvard.edu/salary-ranges#ranges) ... hours. Job Function:Information Technology Position Description: As a Service Desk Associate I (SDA-I) you will:...Provide knowledgeable technical support via the phone, walkup and remote tools. + Perform basic AV setups, strikes, and… more
- NuAxis Innovations (Washington, DC)
- …**Help Desk Specialist II** for a Full-Time position. **Job Summary:** The Service Desk Specialist must possess and apply expertise on multiple complex work ... and innovation in determining how to accomplish tasks. The Service Desk Specialist is required to meet...to Tier I support **Essential Functions:** + Provide onsite desk -side and remote technical support. The onsite… more
- Alaka'ina Foundation Family of Companies (Aberdeen Proving Ground, MD)
- …end users. + Provides IT support through telephone, remote assistance, and on-site service for all users + Provide help desk support to C5ISR mobile ... wired and wireless networks so that each device is fully functional to include all of the automated tools,...provide complete support to the end user from the Service Desk ticketing system + Performs technical… more
- The MITRE Corporation (Mclean, VA)
- …you want to make, then choose MITRE-and make a difference with us. The MITRE Service Desk is seeking a talented Executive/VIP Support Technologist to join our ... Service Desk team. The role is a...senior executives and VIPs by offering both in-person and remote support on a wide range of IT and.... MITRE intends to maintain a website that is fully accessible to all individuals. If you are unable… more
- Barnes & Thornburg LLP (Minneapolis, MN)
- Service Desk Specialist Minneapolis,MN SUMMARY: Under the direct supervision of the Service Desk Manager and according to established Firm policies and ... procedures, the Service Desk Specialist is responsible for the...base for known issues and solutions. 7. Proficiency in Remote Computing and Citrix experience. 8. Ability to know… more
- Lloyd Group (New York, NY)
- …Our Average Lloydian Tenure is over 5 years at Lloyd! About the Role The Service Desk Engineer Onsite acts as Lloyd's representative at our client's office(s). A ... need it. Lloyd also offers a flexible work environment ( remote /hybrid) when accountabilities allow, and partial or full reimbursement...member of our Service Desk team, they are partially dedicated… more
- Waterford (Taylorsville, UT)
- IT Help Desk Technician Job Details Job Location Operations Office - Taylorsville, UT Remote Type Hybrid Position Type Regular Salary Range $18.00 - $25.00 ... Technology Description Waterford is looking for a skilled Help Desk technician to provide fast and useful technical assistance...to a wide range of end-users. + Strong customer service and technical troubleshooting skills a must. + Good… more
- Keystone Engineering Inc. (Reserve, LA)
- …about our work, and lastly, a flexible and positive attitude. Our Help Desk Support Technicians support end-users by remote support and occasionally at ... and our team. A collaborative work environment has been proven to fully engage employees, improve retention, and increase innovation. Through collaboration, our… more
- Insight Global (Trenton, NJ)
- Job Description Insight Global is looking for a Service Desk Analyst to join one of our largest federal clients. Daily work will be fully remote , but the ... . Skills and Requirements At least 1-3 years of prior Service Desk experience working with incident ticketing system and event management. Proficient… more
- TEKsystems (West Des Moines, IA)
- EVEN THOUGH THE POSITION IS FULLY REMOTE THE CONSULTANT MUST LIVE WITHIN COMMUTING DISTANCE TO DES MOINES!! Description: The client is looking to bring on a ... contract end date. 12-24 months of previous technology experience in a similar Service Desk environment or equivalent experience. Required Skills: Taking inbound… more
- Nabors (Houston, TX)
- …enable the transition to a lower carbon world. **JOB SUMMARY** The Help Desk Support I position is responsible for supporting and resolving routine troubleshooting ... inquiries and service needs. This position is responsible for handling level...including ensuring compliance with applicable regulations. + Performs help desk duties in a call center environment with a… more
- Robert Half Technology (Norwich, CT)
- …multiple tasks and priorities effectively * Knowledge of ITIL processes and experience in a service desk environment would be advantageous * Must be able to work ... over phone or email, ensuring efficient and effective customer service . * Conduct remote troubleshooting using diagnostic...and provide on-call support if required * Experience with service desk tools and ticketing systems would… more
- NANA Regional Corporation (Denver, CO)
- …and execute trouble tickets from direct users and from the Army Enterprise Service Desk (AESD) through the AESMP Ticket system. **Qualifications** + Minimum ... Center (RNEC) Fort Carson, CO** provides secure, reliable and responsive service in information resources and information technology to multi-component forces, … more
- DR Horton, Inc. (Arlington, TX)
- …atwww.drhorton.comfor more information. *D.R. Horton, Inc.*is currently looking for an*_Help Desk Specialist II_*. The right candidate will be responsible for all ... of IT related issues * Research and resolve intermediate network (Internet Service Provider modems, Cisco routers) issues, hardware, and software application issues… more
- CTG (Birmingham, AL)
- …within allowed + Service Level Agreement parameters + Ability to use remote desktop applications in order to troubleshoot end user PC related problems + Ability ... CTG is seeking to fill an Associate I Help Desk opening for our client in Birmingham, AL. **Location:**...Birmingham, AL **Duration:** Ongoing contract **Duties:** + Provide first-level remote IT services or assist in the delivery of… more
- CAE USA INC (Orlando, FL)
- …environment. The candidate will assist their fellow employees by overseeing a service desk ticketing system to appropriately resolve software problems and ... Document and properly assign end user issues using a service desk ticketing system. + Troubleshoot problems...with the appropriate staff to resolve issues. + Support remote computing and telecommuting clients. + Evaluate and troubleshoot… more
- Donegal Insurance Group (Marietta, PA)
- …position will be reviewed with candidates during a initial phone screening. For a fully remote position, the ideal candidate must live within our Donegal ... Donegal Insurance Group has an opening for a Help Desk Analyst at our corporate office located in Marietta,...working in a professional office environment providing technical customer service + Associate Degree in Computer Science or related… more
- Prysmian Group (Highland Heights, KY)
- …and coordinate and communicate with users. + Implements corrective actions from remote sites or guides users through corrective action. + Works with corporate ... times for projects such as a PC refresh at remote locations. **Who are we looking for?** + One...talent, where people feel respected, included, and free to fully express their potential just as they are._ _All… more
- Mass Markets (CA)
- POSITION OVERVIEW FULL-TIME REMOTE CUSTOMER SERVICE REPRESENTATIVE (NOVA SCOTIA) We are looking for full-time customer service representatives to support ... inbound customer service , help desk , and back-office processing representatives for commercial and public...to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing… more
- Danaher Corporation (Miami, FL)
- …Applications Organization located in the United States, UK , and India and will be fully remote . At Cytiva, our vision is, to advance future therapeutics from ... enhancements, and new functionality while w orking with the Service Desk and other support teams to...more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed… more