- Concentrix (FL)
- Genesys Cloud CX Architect Information Technology (https://jobs.concentrix.com/job-search/?category=Information Technology) Location United States of ... America Apply Now (https://apply.concentrix.com/global/en/apply?jobSeqNo=CONCGLOBALR1539073EXTERNALENGLOBAL&step=1&utm\_source=none) Job Title: Genesys Cloud CX … more
- Insight Global (Herndon, VA)
- …P1 or P2 events/incidents. Genesys Cloud CX : Professional Certification. Genesys Cloud CX : Architect Certification. null We are a company ... Job Description The experienced CCaaS Architect will understand the current business requirements among...have the specific advanced skill and experience on the Genesys Cloud CX and PureConnect… more
- Baylor Scott & White Health (Dallas, TX)
- **Position Overview:** As a Genesys CX Architect , you...practices related to cloud contact centers and Genesys Cloud . + Architect Quality ... and optimization of advanced contact center solutions using the Genesys CX platform. The role will be...contact center capabilities. + Troubleshoot, update, configure, and patch Genesys Cloud Contact Center solutions. + Collaborate… more
- Citigroup (Irving, TX)
- …software management and domain experience. + NICE CXone and CXone Studio Experience + Genesys CX Architect Experience + Business Optimization: deep skills ... data, resolve issues and execute administrative tasks. **Responsibilities:** + Architect role for Contact Center infrastructure + Responsible to...more years of experience in NICE CXone and or Genesys CX environments. + 3 or more… more
- Sacramento Municipal Utility District (Sacramento, CA)
- …MS SQL DB + Knowledge and Experience with Genesys CX Cloud including flow development in Architect (voice, email, digital messaging, ACD/IVR) + ... our Enterprise Communications team as we converge our contact center operations on the Genesys Cloud CX platform. In this role, you will be responsible for… more
- NTT America Solutions, Inc. (GA)
- …- Workforce Management (WFM); Interactions; Speech; DPA. + Genesys - Foundational Courses - Genesys Cloud CX - Implementation; Genesys Cloud ... architecture (eg, AWS Certified Solutions Architect , Google Cloud Professional Cloud Architect , or...CX - Contact Centre Administration; Genesys Cloud CX - Reporting and Analytics. +… more
- ManpowerGroup (Sacramento, CA)
- …MS SQL DB + Knowledge and Experience with Genesys CX Cloud including flow development in Architect (voice, email, digital messaging, ACD/IVR) + ... Telecommunications knowledge and experience + Contact Center Operational experience + Basic understanding of network technologies and architecture + Basic understanding of Windows Server and *NIX administration + Technical Troubleshooting skills If this is a… more