- Insight Global (Tampa, FL)
- …a support team that is learning Genesys as they go, so the Genesys Cloud Support Admin will fill that gap. There is room for growth into the ... Job Description This organization is moving from Genesys PureConnect to Genesys Cloud . Currently they have 40 live agents on Genesys , and next week they… more
- M&T Bank (Buffalo, NY)
- …change requests associated with existing flows. **Primary Responsibilities:** + Develop new Genesys Cloud CX architect flows and associated configurations for ... **_Sponsorship is NOT available for this position._** As a Genesys Software Engineer you will build and...4 years' systems analysis/application development experience + Experience with Genesys Cloud CX architect flows and associated… more
- WM (Houston, TX)
- …energy production projects. **I. Job Summary** We are seeking a skilled and experienced Google CCAI/ Genesys Contact Center AI Engineer to join our team. As an AI ... teams to deliver high-quality customer experience solutions using the Genesys Engage and Cloud CX platform. The...experiences involving chat or voice. + Work with Google Cloud Platforms (GCP) to support conversational bot… more
- American Express (Phoenix, AZ)
- …framework and Python * Plan, scope, size, architect, design, prototype and engineer Genesys framework components * CI/CD Implementation: Implement and manage ... unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you'll be recognized for… more
- Wells Fargo (Columbus, OH)
- …of cloud -based contact center solutions (eg Amazon Connect, Google CCAI, Five9, Genesys Cloud or NICE CX) to create seamless customer and agent experiences. ... Wells Fargo is seeking a talented, highly skilled Technology Principal Software Engineer to join our dynamic team and spearhead the transformational next generation… more
- American Express (Sunrise, FL)
- …to junior team members. * Plan, scope, size, architect, design, prototype and engineer Genesys framework components * CI/CD Implementation: Implement and manage ... unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you'll be recognized for… more
- Randstad US (Roanoke, TX)
- systems engineer (voice). + roanoke , texas + posted 4 days ago **job details** summary + $55 - $56 per hour + contract + bachelor degree + category computer and ... Skills: Interactive Voice Response (IVR), VoIP, experience with call center technology ( Genesys ), Powershell or Python and AWS or Azure. The main responsibility of… more
- JPMorgan Chase (Wilmington, DE)
- …more languages including Java, Python, Microservices and integration utilizing Vendor SDK/APIs like Genesys Cloud or Amazon Connect or similar + Experience in ... the next level. As an Amazon Connect Java Software Engineer III at JPMorgan Chase within the Consumer and...across multiple technical areas within various business functions in support of the firm's business objectives. **Job responsibilities** +… more
- American Express (Sunrise, FL)
- …unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you'll be recognized for ... Find your place in technology on #TeamAmex. This Staff Engineer role is responsible for Architecting and Designing our...and CCPs in current state as well as future cloud environments. **Key Responsibilities** + Work with Engineering, Product,… more