- Insight Global (Irvine, CA)
- Job Description We are seeking a skilled Genesys Cloud Telephony Engineer to join our team. The ideal candidate will have experience in contact center ... telephony support, preferably in the Mortgage industry. As a Genesys Cloud Telephony Engineer , you will be responsible for managing and maintaining… more
- DriveTime (Tempe, AZ)
- …demonstrate over the course of this role. + ** Telephony /Omnichannel Technologies:** + Cloud Contact Center - Genesys CX preferred + IVR (Interactive Voice ... protecting your vehicle. **That's Nice, But What's the Job?** **DriveTime Needs an OCS Engineer ** As an Engineer for Omnichannel Services (OCS), you will be… more
- Pacificorp (Portland, OR)
- …with hands-on experience in design and management of multi-cluster Cisco Unified Telephony (Call Manager Suite), Microsoft Teams, Genesys , Verint voice call ... Voice Systems Engineer ( Levels 3 or 4) - Portland,...create system specifications, evaluate, select, tests, and implement voice telephony systems including interactive voice response and routing applications… more
- AIG (Jersey City, NJ)
- …carrier offerings for both DID and Toll-Free services. + Experience with Microsoft Teams, Genesys Cloud , and emerging cloud -based UC platforms. + Sound ... with senior management, engineering and operations teams. + Act as an escalation engineer for high severity telephony related production issues, work with… more