- Koniag Government Services (Rockville, MD)
- **Kadiak** **Job ID 24200112** Kadiak, a Koniag Government Services company, is looking for an exceptional HQ IT Service Desk Task Lead to support our ... paid holidays, three weeks paid time off, and more. **Position Overview:** Seeking a qualified HQ IT Service Desk Task Lead with experience managing an … more
- TEKsystems (Fort Lauderdale, FL)
- Description: One of the nation's largest concrete contractors is seeking a IT -Help Desk Tier2/ 3. This will be 80% phone support and 20% deskside. They must have ... strong customer service skills and a strong hardware/software support. Job Duties...team member in all aspects of Technical Systems (Help Desk ) support. Resolves all tiers of support issues. Expedites… more
- NANA Regional Corporation (Honolulu, HI)
- …+ Responsibilities include serving as the initial point of contact at the customer service desk , handling all ADP hardware, software, and networking issues. The ... our government customers** , ASE delivers solutions in maritime IT , systems engineering, and integration across the Department of...Network Operations Center. + The role requires managing a service desk tool based on Information Technology… more
- General Dynamics Information Technology (Quantico, VA)
- …Obtain:** Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** End User Support,ITSM,Remedy Help Desk **Certifications:** ... **US Citizenship Required:** Yes **Job Description:** Join **General Dynamics IT ** and be a part of the team of...challenges. The Navy **NCIS** team is searching for **Help Desk Analyst - Tier I** to join their program… more
- PRGX (Atlanta, GA)
- …perspective of the end user. . Availability to be onsite in our Atlanta HQ location five days a week. . Troubleshoot Windows and Mac computers, applications, ... High school diploma or general education degree (GED); or 1 year IT support related experience and/or training; or equivalent combination of education and… more
- Tri-State Generation and Transmission Association, Inc. (Craig, CO)
- …requests for proper routing. + Responsible to manage Cherwell tickets assigned to the HQ Service Desk queue including proper management of those tickets ... be filled at one of three job grade levels: IT Client Support Specialist I, job grade 6, ...First level of support as a member of the Service Desk answering Service … more
- Insight Global (Louisville, KY)
- Job Description An employer is looking for a Desktop Support Technician/ IT Generalist for a contract possible hire opportunity based out of Louisville, KY. This ... individual will cover the IT issues between 2 locations and will provide hands...(40%). They also must have strong communication and customer service skills since they will be working with users… more
- International Rescue Committee (Wichita, KS)
- …resources, including appropriate channels for incident reporting. + Work with regional and HQ IT team to address any internet or telecommunications service ... operational environment. The Operations Manager serves as the primary liaison for HQ Regional Functional Leads including Supply Chain, Regional Safety & Security,… more
- Marriott (Columbus, OH)
- …and reliability of property-based systems. Y Provides educational direction to Marriott Service Providers, Service Desk , and Field Services organizations ... Technology Services to the organization. Y Provides educational direction to Marriott Service Providers, Service Desk , and Field Services organizations… more
- TEKsystems (New York, NY)
- …Active directory, Office 365, Ticketing system, Password reset, sccm, deployment software, Help desk , Service desk , Phone support, Mobile device, Mobile, ... service ,Windows 10,Active directory,Office 365,Ticketing system,Password reset,sccm,deployment software,Help desk , Service desk ,Phone support,Mobile device,Mobile,Iphone,Android,Ipad,Ios,Tablet,Technical support,Servicenow… more
- American Society of Health-System Pharmacists (Bethesda, MD)
- …desk function. Manage to ensure high staff satisfaction and quick resolution of help desk service tickets. + Perform other duties as assigned. What You Bring ... the IT project management function, assessing and enhancing all service areas, including developing project plans, timelines, goals, and deliverables. Ensure… more
- System One (Washington, DC)
- …meeting content such as Powerpoint, Canva, or similar presentations/decks + Assist Service Desk operations by responding to client chats, calls, and ... work independently and collaboratively with a team of Technicians and IT professionals servicing global conferencing, with the goal of providing responsive… more
- Marriott (Columbus, OH)
- …Ensures early warning to the business stakeholder executives regarding degraded or missed service levels ** IT Governance** + Follows all defined IR standards and ... Number** 24100422 **Job Category** Information Technology **Location** Marriott International HQ , 7750 Wisconsin Avenue, Bethesda, Maryland, United States **Schedule**… more
- OEC Group (Queens, NY)
- …Act as the regional service owner for our company's Sales and Marketing IT service including EDI/API message bus, Rate and Quotation Management solutions, PO ... and Marketing solutions (EDI/API projects ) with suppliers and/or HQ IT teams. + Run in the...US part of a global 14/5 operation, front by Service Desk (L1) + Monitor and maintain… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …science concepts or two (2+) years of relevant experience in IT /help desk roles or within customer service . + Computing Environment certification in either ... The Computer User Support Specialist will support the DEVCOM HQ CIO G6 Mission Support Center (MSC). This role...matter expertise in one or more areas of the service desk operations. + Facilitate and set… more
- Marriott (Columbus, OH)
- …relations teams + Ensures early warning to the leadership regarding degraded or missed service levels ** IT Governance:** + Follows all defined IR standards and ... Number** 24086714 **Job Category** Information Technology **Location** Marriott International HQ , 7750 Wisconsin Avenue, Bethesda, Maryland, United States **Schedule**… more
- System One (Washington, DC)
- …and resolve faults, incidents, problems, service requests and change requests from the Service Desk in a professional manner to agreed service levels. + ... rotation shifts as required **Duties & Responsibilities** + Monitor and maintain the IT Infrastructure systems stability and performance, to resolves any impact to … more
- SAIC (Washington, DC)
- …complex applications packages while providing applicants with high quality customer service , ensuring timely responses to inquiries and the completion of evaluations ... within 24-72 hours sent via the SAFETY Act Help Desk and coordinate with appropriate personnel to help close...off and pick up of OSAI binders with OSAI IT Support and the Institute for Defense Analysis (IDA).… more
- General Dynamics Information Technology (Quantico, VA)
- …Required:** None **Job Family:** Systems Administration **Skills:** BMC Remedy Ticketing System, IT Help Desk ,Technical Support **Certifications:** Security + - ... program in **Quantico, VA** . The Naval Criminal Investigative Service (NCIS) is an organization of approximately 2,000 personnel...of approximately 2,000 personnel of which 700 serve at HQ and the remaining staff serve at offices worldwide.… more
- System One (Washington, DC)
- …audio and video recording systems and video streaming + Assist Support Desk operations by responding to client calls, monitoring conference room systems via ... signal flow and be able to provide advanced troubleshooting for AV and IT equipment. + Report system anomalies, equipment problems, customer relations issues or any… more