- Rose International (Berlin, CT)
- …to encourage them to resolve questions on their own.- Daily phone work using call management system.- Owns HR case management process including opening cases ... system and policy requests- Refers complex cases requiring interpretation to the appropriate HR Specialist or if necessary, the Center of Expertise (COE) or… more
- Rose International (Los Angeles, CA)
- …ExperienceOutstanding Communication SkillsProficiency in Computer SkillsPrior experience in a Call CenterContact Center /Customer Service Experience; HR ... The Solution Center Associate serves as the first point of contact for employees seeking HR support.The role involves providing resources and solutions… more
- Percepta (Mahwah, NJ)
- …the client to identify opportunities for improvement*Also act as a resource to clients regarding industry trends/initiatives/considerations*Act as a point of ... identify client challenges and opportunities to develop strategic responses toEducation* Associate 's Degree requiredExperience*Proven leadership ability with a minimum of… more
- Rose International (Phoenix, AZ)
- …in healthcare decision-making.EducationHigh school diploma or GED required, 1-2+ years of call center experience. **Only those lawfully authorized to work in ... for members through the use of care management/concurrent review tools and resources . Will assist with auth creation, appointment scheduling, and outreach to… more
- Fidelity TalentSource LLC (Merrimack, NH)
- …The Customer Service role is similar to Entry Level Customer Service, Call Center Representative, Customer Service Representative and Customer Support ... balance of remote and on-site participation in the Regional Center location. Please be mindful of commute distance when...and helping to make withdrawals, transfer funds, or find resources . We commit to investing in you by strengthening… more
- Fidelity TalentSource LLC (Boston, MA)
- …the critical maintenance on time and with attention to detail.Ability to be on- call or work extended hours as needed. Company Overview\u00A0At Fidelity, we are ... and inclusive workplace where we respect and value our associate for their unique perspectives and experiences. For information...or interview process. Please email us at ###@fmr.com or call ###, prompt 2, option 2 if you would… more
- Fidelity TalentSource LLC (Lincoln, NE)
- Job Description:Financial Customer Associate - Bi-Lingual Omaha, NE Area only Are you looking for a career where you will make a difference in people s lives while ... Customer Associates. This is a full-time, primarily phone-based contact center position and you do not need a finance...complete work from home computer package, and all the resources you need. Fidelity is looking for Bi-lingual phone… more
- Advanced Call Center Technologies, LLC. (Logan, UT)
- Tuesday, July 30, 2024 Advanced Call Center Technologies Job Description Trainer Reports To: Manager, Training & Quality Department: Training FLSA: Non-Exempt ... Prepared By: Human Resources Position Summary Under the general...college preferred. Experience: Minimum of one year of related call center experience. Supervisor or training experience… more
- Fidelity TalentSource LLC (Merrimack, NH)
- …others in a team environment Carry work mobile and provide 24X7 Support, On Call Schedule participation Must document all work in ticketing system and manage tickets ... monitoring, troubleshooting Participation in Disaster Recovery drills Participation in on call support Identify and participate in automation opportunities. Nice To… more
- Fidelity TalentSource LLC (Boston, MA)
- …of local ticket volumes, evaluate workloads and work with manager to prioritize resource allocation within the region to cover volumes and insure timely and accurate ... sharing through our Knowledge Management - creation/review/update. Create innovative resources to equip and educate customers and peers (documentation, training,… more
- Fidelity TalentSource LLC (Westlake, TX)
- …an essential way for customers and clients to interact with the right Fidelity associate for their financial goals, needs, and questions. As part of its overall ... cloud and technology transformation, Fidelity's Enterprise Customer Contact Center (EC3) organization is actively working to transform how our Contact Centers will… more
- Fidelity TalentSource LLC (Boston, MA)
- …of our diverse and inclusive workplace where we respect and value our associate for their unique perspectives and experiences. For information about working at ... or interview process. Please email us at ###@fmr.com or call ###, prompt 2, option 2 if you would...offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require… more
- Fidelity TalentSource LLC (Merrimack, NH)
- …using internal and vendor applications in an effort to detect, stop, and call out suspicious activity. We also review "high risk" customers and entities based ... vendor applications in an effort to detect, stop, and call out suspicious activity. We also review "high risk"...to fill assignments across Fidelity's US-based regional and investor center locations. If you would like to experience Fidelity's… more
- Fidelity TalentSource LLC (Westlake, TX)
- …SDK or CLI (like AWS SDK or Azure SDK), create and manage cloud resources as code (IaaC). Takes initiative to automate any repetitive tasks/jobs, tests, manual ... management, root cause analysis, remediation of the problems, available for on- call support schedule, experience with service management tools like SNOW. Drives… more
- Fidelity TalentSource LLC (Boston, MA)
- …both personal and business needs with time onsite and offsite through what we call "Dynamic Working." Most associates will have a hybrid schedule with a requirement ... needs with time onsite and offsite through what we call "Dynamic Working." Most associates will have a hybrid...to fill assignments across Fidelity's US-based regional and investor center locations. If you would like to experience Fidelity's… more
- Fidelity TalentSource LLC (Merrimack, NH)
- …using internal and vendor applications in an effort to detect, stop, and call out suspicious activity. We also review "high risk" customers and entities based ... needs with time onsite and offsite through what we call "Dynamic Working." Most associates will have a hybrid...to fill assignments across Fidelity's US-based regional and investor center locations. If you would like to experience Fidelity's… more
- Rose International (Alhambra, CA)
- …School DiplomaMinimum two (2) years of experience working in a CALL CENTER , customer service, and Healthcare department/ environment.Demonstrated interpersonal ... in healthcare preferred: appoint scheduling, registration, insurance verification, medical assistant. Associate or bachelor's degree in healthcare, business or operations… more
- Fidelity TalentSource LLC (Westlake, TX)
- …systems aligned with our long-term strategy Provide outstanding support, including on- call support when necessary Mentor junior software engineers The Team Fidelity ... customer service, to fill assignments across Fidelity's US-based regional and investor center locations. If you would like to experience Fidelity's supportive and… more
- Fidelity TalentSource LLC (Smithfield, RI)
- …both personal and business needs with time onsite and offsite through what we call "Dynamic Working." Most associates will have a hybrid schedule with a requirement ... customer service, to fill assignments across Fidelity's US-based regional and investor center locations. If you would like to experience Fidelity's diverse and… more
- Fidelity TalentSource LLC (Boston, MA)
- …both personal and business needs with time onsite and offsite through what we call "Dynamic Working." Most associates will have a hybrid schedule with a requirement ... customer service, to fill assignments across Fidelity's US-based regional and investor center locations. If you would like to experience Fidelity's diverse and… more
