- Strom Minnesota (South Saint Paul, MN)
- …implements, and institutes quality assurance training programs. Investigates and responds to customer complaints. Acts as head of Non-conforming MRB delivering ... SUMMARY The Quality Management Representative is responsible for the quality operations...the quality assurance program designed to ensure compliance to customer and statutory/regulatory requirements along with facilitating continuous improvement… more
- Axis (Red Bank, NJ)
- …candidates taking part in the selection process. AXIS is seeking a _Head of Management Liability_ _-_ _Claims_ to join our North America Claims team and will report ... to the Head of Professional Liability Claims. As a direct report...the selected candidate will have the lead responsibility for Management Liability Claim for AXIS Insurance North America. The… more
- Amazon (Arlington, VA)
- …connectivity to unserved and underserved communities around the world. The Head of International Strategic Partnerships, International Government, will play a ... role in building multi-national Allied government partnerships for Kuiper. The Head of International Strategic Partnerships will engage Allied government leadership… more
- Capital One (Mclean, VA)
- Center 3 (19075), United States of America, McLean, Virginia Senior Director, Head of Product Management - Anti-Money Laundering (AML) Product Management at ... finding value creation opportunities and driving innovative and sustainable customer experiences through technology. We believe our portfolio of...answered yes to all of these questions, then product management at Capital One may be a fit for… more
- Enterprise Mobility (Hilton Head, SC)
- …calls as assigned + Assist to assess condition of rental upon return + Notify Management of any known customer problems + Notify Management of any ... National and Alamo has exciting opportunities for full time Customer Experience Representatives (CXR). This Customer Service...plus potential bonuses and is located at the Hilton Head Island Airport located at 120 Beach City Rd… more
- Zoom (CA)
- …use this opportunity to change the world and take on the top market leaders head on. You will lead in advancing customer self-service engagements to the next ... for sponsorship ** What you can expect As a Head of Product, you are a visionary strategist, influencer,...We are seeking a highly skilled and motivated Product Management leader to join our Contact Center team to… more
- Wells Fargo (Charlotte, NC)
- **About this role:** The Head of Insights is an Enterprise Risk Management Executive who will lead a newly formed team in Strategic Enterprise Risk Management ... (SERM). This role will report directly into the Head of SERM. The responsibility of the team will...work that energizes them. You will have accountability for management responsibilities which include sourcing and hiring talented employees,… more
- Philips (Cambridge, MA)
- ** Head of Product Management , Point of Care** The Head of Product Management for Point of Care shapes and executes the Category's strategy- combining ... features, and requirements. + Drive prioritization of product features based on customer feedback, market demand and competitive analysis. + Conduct in-depth market… more
- Intuit (Mountain View, CA)
- …mission and help us shape thefuture. Intuit Mailchimp is seeking an exceptional Head of Product Led Growth to spearhead our product-led growth, acquisition, and ... mission will be to optimize every touchpoint of the customer journey, from initial demand generation and acquisition through...execution* MBA preferred How you will lead As our head of Product led Growth* Partner with cross-functional teams… more
- Intuit (Mountain View, CA)
- …the heart of Intuit Mailchimp's core offerings. We are seeking an exceptional Head of Product for Email capabilities to re-imagine our email marketing platform and ... build out a delightful customer experience . In this pivotal role, you will...preferred with experience How you will lead As our Head of Product for Email Capabilities, you will: +… more
- Qualtrics (Chicago, IL)
- …is also a must. You will report to and work directly with the Global Head of Customer Success, and will directly or indirectly lead a number of ... platform-we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a...work worth doing. **Why We Have This Role** The Customer Success team is at the heart of Qualtrics… more
- Takeda Pharmaceuticals (Boston, MA)
- …application is true to the best of my knowledge. **Job Description** ** Head , Transformation & Portfolio Operations Oncology, Data, Digital & Technology** **Takeda ... **USA - MA - Cambridge** **About the role:** The Head of Transformation & Portfolio is a critical leadership...with finance and Chief of Staff community + Portfolio Management (Investments & Strategic Programs) + Digital Operations (including… more
- DISH Network (Englewood, CO)
- …and providing support to our field agents. **Job Duties and Responsibilities** The Head of Customer Experience Insights is a strategic leader responsible for ... satisfaction, loyalty, and other key performance indicators (KPIs) + Customer Experience Management + Understand the customer 's end-to-end journeys and… more
- Zoom (CA)
- The Head of Global Customer Success & Renewals will be responsible for developing and executing a comprehensive strategy that drives customer satisfaction, ... direct and indirect channels Qualifications: + 10+ years of experience in customer success, account management , or a related role, with at least 5 years in… more
- Google (Austin, TX)
- …on top of industry trends and devise enhancements to Google Cloud products. As a Head of Customer Engineering for the Small and Medium Businesses (SMB) segment, ... practical experience. + 12 years of experience in product management , pre-sales engineering, or technology consulting roles. + 5...listen and deliver what is most helpful for the customer . You assist fellow sales Googlers by problem-solving key… more
- Takeda Pharmaceuticals (Cambridge, MA)
- …As part of the Enterprise data and analytics, you will report to the Head of Enterprise Management and Innovation. Partnering with legal, compliance, and BU/F ... and depth of knowledge, application and complexity of technical knowledge)_ + Head broad and comprehensive external data management governance and related… more
- Google (Los Angeles, CA)
- …year of experience managing and developing managers. + Experience in people management . Preferred qualifications: + Experience in managing and developing Sales teams ... results in complex, agile environments. + Leadership experience in sales/operations management , strategic planning, and systems thinking, with the ability to align… more
- Wayfair (Boston, MA)
- Head of Customer Communications The Marketing team is seeking a dynamic, result-driven leader to spearhead our Customer Communications team. This role is ... roles. If you are entrepreneurial with a passion for brand-building in a data-driven, customer -centric environment, this is the role for you. As the leader of … more
- Stanford University (Stanford, CA)
- …and implementing innovative, proactive and sustainable solutions for the creation, management , and preservation of digital content. The Head ensures ... Head of Library Systems & Technology **Hoover Institution,...routers, firewalls, workstations, and network equipment). + Exercise full management responsibility for a technical group, including recruiting, hiring,… more
- Citigroup (New York, NY)
- …Franchise Development (M&FD) Marketing organization drives all aspects of the customer lifecycle, from Acquisition, to Engagement to Retention, across Branded Cards ... Mortgage, Consumer Wealth and Citi Retail Services. The Existing Customer Marketing (ECM) team within this organization is a...features and products that can strengthen our relationship. The Head of ECM Strategy is responsible for developing the… more
