- Aztec (Boulder, CO)
- …healthcare, and other large enterprises.Role OverviewReporting to the Senior Vice President of Customer Success , this role will lead a team of Customer ... Success leaders and Customer Success Managers who provide end-to-end lifecycle support for the... Managers who provide end-to-end lifecycle support for the Strategic segment at Zayo. As part of a dedicated… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …level of influence Responsible for ensuring market analysis, competitor assessment, and customer experience insights to shape strategic decisions and plans with ... Department The Strategy & Rare Disease (STARS) organization drives the long-term strategic direction of Novo Nordisk Inc. (NNI)/North America Operations (NAO) and… more
- Money Fit by DRS (CA)
- …efforts. You'll join the current CS leadership team, working alongside our Head of Strategic Customer Success and our Head of Startup Customer ... That's why I am thrilled to be hiring our Head of High Touch Customer Success...specifically those in this dedicated CS segment. While our Strategic segment offers bespoke customer engagements and… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …role preferred Strong interpersonal, relationship building and communication skills Demonstrated success of strategic project ideation and execution on local, ... credibility and competency of the medical team and supports strategic projects aligned to the Therapy Area (TA) priorities....function for the TA. SD will engage in direct customer facing activity as needed in support of TA… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …and success in a competitive marketplace. Relationships Reports to Head of Commercial Excellence & Innovation. Collaborates with Commercial Insights & Analytics, ... indicators and across all aspects of business (ie, operations, engagement, experience, customer and financial). Define best practices and success metrics for… more
- Merck & Co. (South San Francisco, CA)
- …-In this role, they will drive scientific excellence and innovation as the head of a group responsible for delivering high quality characterization data to advance ... a culture of collaboration and accountability to enable shared success . The leader will work closely with their team...groups and departments to set and deliver on our strategic goals in scientific excellence, talent development, and pipeline… more
- Tris Pharma (Monmouth Junction, NJ)
- …participates in strategic and operational creation and implementation of annual strategic and tactical brand plans including clear success metrics and budget ... Director to lead our small, but productive, Marketing team.The Senior Director, Head of Marketing provides leadership and support for the successful marketing and… more
- HALO Branded Solutions (Chicago, IL)
- Halo is looking for a seasoned Head of Customer Success to lead and expand our Customer Success team. This "player/coach" role is pivotal for our ... embrace and drive change, ready to tackle new challenges head -on, and play a crucial role in scaling an...enhancing internal processes, formalizing best practices, and setting a strategic vision for customer success … more
- Braid It Inc (Chicago, IL)
- …clients. As we continue to expand, we are looking for a strategic and experienced Head of Customer Success to join our team and ensure our customers ... achieve their desired outcomes.Job Summary:The Head of Customer Success will... strategic leader with a passion for driving customer success and satisfaction, we'd love to… more
- AccuLynx (Chicago, IL)
- …this multi-billion dollar industry. Position Overview: We are seeking a highly motivated and experienced Head of Customer Success to lead our customer ... skills, and have a proven track record of driving customer success initiatives. The Head ...rapport with customers at all levels of an organization. Strategic thinker with the ability to develop and execute… more
- Qualtrics (Reston, VA)
- …work cross-functionally is also a must.You will report to and work directly with the Global Head of Customer Success , and will directly or indirectly lead a ... set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved...think that's work worth doing.Why We Have This RoleThe Customer Success team is at the heart… more
- Qualtrics (Chicago, IL)
- …cross-functionally is also a must. You will report to and work directly with the Global Head of Customer Success , and will directly or indirectly lead a ... set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved...work worth doing. Why We Have This Role The Customer Success team is at the heart… more
- Edpuzzle (San Francisco, CA)
- …LatAm, EMEA, and APAC.Responsibilities:Define and deliver your vision of world-class SaaS customer success for the global company.Define the customer ... [Full Time] Head of School Success (Remote position)...skills.Proficient with Salesforce or similar software.A good understanding of customer success methodologies.Commercial experience in renewals and/or… more
- Qualtrics (Seattle, WA)
- …people across the globe who think that's work worth doing.Why We Have This RoleThe Customer Success team is at the heart of Qualtrics and is responsible for ... set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved...scalable wayCreate strong handoffs between digital engagements and frontline Customer Success personnel across all tiers of… more
- Tbwa Chiat/Day Inc (Los Angeles, CA)
- …shaping the future of the creator economy.Position Overview:We are seeking a highly quantitative and strategic Head of Creator Success to lead and scale our ... and excellence.Qualifications:Proven experience in a leadership role within a customer success , account management, or similar function.Strong quantitative… more
- Merck & Co. (North Wales, PA)
- …assessments of external opportunities.The Associate Vice President will be a Section Head with oversight of several Asset Development Teams (ADTs). In this capacity, ... would have in-depth experience in early and/or late development.Has demonstrated success in running multiple studies and protocolsKnowledge and ability to originate… more
- Unusual Ventures (San Francisco, CA)
- …customer experience strategy, encompassing pre-sales, onboarding, implementation, professional services, customer success , and supportLead and optimize all ... on SaaS or AI platformsProven track record of building and scaling customer success , professional services, and support functionsExperience in pre-sales/sales… more
- Unusual Ventures (San Francisco, CA)
- … customer experience strategy, encompassing pre-sales, onboarding, implementation, professional services, customer success , and support Lead and optimize all ... What You'll Own We are looking to elevate our customer experience by bringing on a world-class Head...AI platforms Proven track record of building and scaling customer success , professional services, and support functions… more
- CloudFlare (San Francisco, CA)
- Head of Healthcare, Strategy & Go-to-MarketHybridAbout UsAt Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the ... or Washington DCWe are seeking to hire our first-ever Head of Healthcare, GTM Strategy. Head of Healthcare...the intersection of technology and healthcare.Create and drive new strategic go-to-market plans in coordination with the sales and… more
- Wayfair (Boston, MA)
- Head of Customer Communications The Marketing team is seeking a dynamic, result-driven leader to spearhead our Customer Communications team. This role is ... and brand excellence on a national or international scale. Data-centric, strategic , and customer -centric approach, with experience leading initiatives to… more
