- Hired by Matrix (Columbus, OH)
- …build your career by joining a global financial institution If so, our client is hiring a Service Desk Agent!What You'll Do: The Service Desk Agent is ... mile with our signature Consultant Appreciation Program (CAP) to help them in their future job searches.Hired by Matrix...of contact for the users who call the IT Service Desk . While providing the highest level… more
- Eisai, Inc (Nutley, NJ)
- …experience and oversees a combination of both on-shore & and off-shore VIP Support, Service Desk , Help Desk , Field Support, Audio/Visual Support, ... implement vendor partners and device procurement.Builds and maintains a network of help desk knowledge management objects, holding respective teams accountable… more
- CMJobPoster (Pasco, WA)
- …position for the typical desk side support technician. You will be directed by Help Desk , Service Desk , or script using standard methods, techniques, ... to resolve product support issues that could not be addressed by service desk . Your assignments will range in complexity from troubleshooting and repair, to… more
- Dexian - DISYS (Washington, DC)
- …development on software applicationsJob DescriptionSeeking a candidate to join our team providing Help Desk support for our US Navy client located in Washington, ... dutiesWorking with a custom applicationGood communication skills, good customer service skillsThis person does system administration and account administration-troubleshooting… more
- Computer World Services (CWS)Corporation (Kearneysville, WV)
- Job Description The Help Desk Specialist provides Tier II and III technical software, problem resolution for members by performing problem and incident diagnosis ... * High school diploma or GED is required * 1-5 years of customer service experience is required * Ability to communicate effectively, both verbally and written *… more
- PrideStaff (Wilmington, DE)
- Job Title: Front Desk Supervisor - Bilingual Location: Wilmington, DE Schedule: Full-Time, Monday - Friday, 8:00AM - 5:00PM SUMMARY Under the direction of the Chief ... Operating Officer, the Front Desk Supervisor manages all components of the front office...KEY PERFORMANCE INDICATORS Provider satisfaction. Patient satisfaction Excellent customer service Adherence to the Client's attendance policy. Late arrival,… more
- Daiichi Sankyo, Inc. (Bernards, NJ)
- …legacy of innovation and a robust pipeline of promising new medicines to help people. In addition to a strong portfolio of medicines for cardiovascular diseases, ... for vendors- Backup to leader of Facilities Services on desk registration system- Backup to leader of Facilities Services...issues to Manager- Run reports to monitor and track service tickets- Provide ad hoc support to leader of… more
- Daiichi Sankyo, Inc. (Bernards, NJ)
- …and internal solutions, performance issues. Monitor production and non-production environments. Monitor help desk incident and problem tickets and ensure closure ... a rich legacy of innovation and a robust pipeline of promising new medicines to help people. Under the Group's 2025 Vision to become a "Global Pharma Innovator with… more
- Capgemini Government Solutions (Mclean, VA)
- Job description: Capgemini Government Solutions (CGS) LLC is seeking a highly motivated Help Desk Specialist to join our team in McLean, VA to support our ... government clients. The Help Desk Specialist is a multifaceted role...for reviewing, responding to, and resolving IT support and service requests submitted via email, self- service , walk-in,… more
- Dunhams Sports (Troy, MI)
- We are seeking a skilled Help Desk Technician to join our Store Support Help Desk department. The ideal candidate will have a passion for technology and ... providing exceptional customer service . If this describes YOU, we'd like to talk...associates and customers. POSITION PURPOSE: To serve as an information resource/liaison for the store field and Dunham's Customer Service… more
- SNI Technology (Colorado Springs, CO)
- Title: Service Desk Tech L2 Location: Colorado - Grand Junction, Durango area Pay Rate: $24 to $26.50 per hour JOB SUMMARY: The Service Desk Technician - ... IT equipment. This includes actively troubleshooting and resolving escalated end-user help requests within established SLAs. Problem resolution may involve the use… more
- Rose International (Detroit, MI)
- …preferred.Minimum of three (3) years'' experience in a technical support or help desk role, preferably in an educational environment.Required Technical Skills/ ... to non-technical users clearly and effectively.Ability to accurately document service requests, troubleshooting steps, and resolutions in the helpdesk… more
- Advanced Call Center Technologies, LLC. (Bristol, TN)
- …Technical Skills, topline familiarity with Microsoft Office Suite and Customer Service Responsibilities First responder to incoming client calls to ACT Helpdesk ... hardware and software issues at the desktop level Excellent customer service background with professional appearance and communication skills required Ability to… more
- Shimadzu Scientific Instruments (Tampa, FL)
- …team of professionals working together with researchers, scientists and manufacturers to help better lives worldwide? WHAT CAN SHIMADZU OFFER YOU? Our Culture: A ... Diversity, and Culture Employee Resource Groups (ERGs). ADDITIONAL COMPENSATION: For Service , Technical Support, Marketing & Sales Roles: Additional compensation is… more
- Axelon Services Corporation (Texarkana, AR)
- …understanding of site operations to enhance IT service delivery. Essential Functions: . Help Desk Support: Monitor the Help Desk ticketing system ... IT Service Delivery Technician II Texarkana, AR 6 Months- Temp to Perm Shift: 8 am start time Note: Will be converting to FT Note: Will be working in a warehouse… more
- eXcell (Tuskegee, AL)
- …Responsibilities: Provide personal support services Build rapport and obtain problem details from help desk customers Take incoming requests for help from ... according to established guidelines Record, track, and write notes for the help desk problem-solving process, including decision outcomes, actions taken, and… more
- Rose International (Columbia, SC)
- …PURPOSEAs the first point of contact for 800+ SC Client staff, the Client Help Desk triages requests and incidents for PACSS (Palmetto Automated Child Support ... high level of first contact resolution. Additionally, the Client Help Desk is responsible for supporting end...logs and/or updates all incidents and requests; engages other service desk resources, job aids, newsletter articles… more
- Percepta (Melbourne, FL)
- …issues. The IT Support Technician is responsible for the logging and tracking of all Service Desk requests and for providing tier 1 and 2 technical support. The ... IT Support Services TechnicianAt Percepta, we bring first-class service across each market we support. As a...field.CompTIA A preferredCompTIA Network preferredMinimum of 4 years of Help Desk or Desktop hardware and software… more
- Complete Care Centers, LLC (Oviedo, FL)
- …This role combines managerial prowess, administrative finesse, and top-notch customer service to drive success from the front desk !Key Responsibilities:Front ... dynamic role that combines managerial expertise, administrative finesse, and exceptional customer service skills? Look no further! We are seeking a dedicated and… more
- Dexian - DISYS (Des Moines, IA)
- …are escalated to this onsite resource via a ticket from Level 1 Support ( Service Desk ) Through the ticketing system the resource responds to onsite technical ... satisfaction which will be communicated by Account Management via Client Service reviews and health assessments.Provides desk -side assistance in resolving… more
