- Health Advocates Network (Jefferson City, MO)
- Health Advocates Network is currently seeking a ** Help Desk Customer Service Agent** to work at a facility in **Jefferson City , MO.** These are ... 8:00 am - 5:00 pm **Required qualifications/skills** + Excellent customer service skills with the ability to...Genesys, Sharepoint, MS Office, Outlook. + Experience in a Help Desk / Customer Support environment. If… more
- TEKsystems (Detroit, MI)
- …duties as assigned by supervisor. Skills Help desk support, Help desk , Troubleshooting, Customer service , Service desk Additional Skills ... for this role possesses a blend of technical skills, customer service expertise, and an understanding of...service requests, troubleshooting steps, and resolutions in the help desk system. - Ability to sit… more
- General Dynamics Information Technology (New Orleans, LA)
- …Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service , Help Desk Support,IT ... improving how agencies operate. Our work depends on a ** Help Desk Technician II** joining our team...level guidelines + Maintaining a high level of courteous customer service at all times + Communicating… more
- City of College Station (College Station, TX)
- …of the technical support classification in which the individual is providing help desk level customer service and resolving end user requests. Problem ... IT Service Desk Representative Print (https://www.governmentjobs.com/careers/cstx/jobs/newprint/4878607) Apply...prioritize and execute tasks in a high-pressure environment Exceptional customer service orientation Experience working in a… more
- General Dynamics Information Technology (Colorado Springs, CO)
- …Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service , Help Desk ... years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician - SWINGS- 1400 to 2200 Transform technology into… more
- General Dynamics Information Technology (Chantilly, VA)
- …Requires a AA/AS. 3+ years of directly related experience supporting help desk operations or customer service . Must possess appropriate and current ... Top Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Active Directory (AD), Help Desk Support,Technical… more
- General Dynamics Information Technology (Colorado Springs, CO)
- …**Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service ,Technical Support,Troubleshooting **Certifications:** ... 1 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Transform technology into opportunity as a Help… more
- General Dynamics Information Technology (Colorado Springs, CO)
- …Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service ,Information Technology (IT),Troubleshooting ... **Certifications:** CompTIA - Security+ CE - CompTIA **Experience:** 2 + years of related experience **US Citizenship Required:** Yes **Job Description:** Installs, modifies, and repairs computer hardware and software both in person and using remote access… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Communication, Customer Service ,Information Technology (IT) ... 4 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician IV Transform technology into opportunity as a … more
- TEKsystems (Honolulu, HI)
- …The ideal candidate is a highly motivated, passionate and detail oriented Help Desk professional and customer service advocate looking to learn and grow ... person will assist with the normal day to day help desk tickets for US based users....users, with the intent of resolving most application and service issues during first contact. This position is 100%… more
- General Dynamics Information Technology (Annapolis, MD)
- …Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Communication, Customer Service ,Information Technology (IT) ... **Certifications:** CompTIA - Security+ CE - CompTIA **Experience:** 1 + years of related experience **US Citizenship Required:** Yes **Job Description:** Installs, modifies, and repairs computer hardware and software both in person and using remote access… more
- NuAxis Innovations (Kansas City, MO)
- …ITILv4 Foundations + Help Desk Institute's HDI certification + Customer Service Representative Certification **Experience:** At least 2 years of current ... **Tier II Service Desk Specialist** Location **Kansas City,...a federal IT company on a mission to make customer experience (CX) the center of every government solution.**… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- … customer support or Help Desk . + 0-2 years of customer service or public relations experience. + Experience with an incident tracking system ... up on all incidents. Combines demonstrated technical qualities with exceptional customer service in daily responsibilities. **Duties and Responsibilities:** +… more
- General Dynamics Information Technology (Washington, DC)
- …Secret/SCI **Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Customer Service , Help Desk Support,Information ... **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help ...program support as a Tier 1.5 Service Desk Technician. + Delivering excellent customer … more
- Parsons Corporation (Centreville, VA)
- …got what you're looking for. **Job Description:** Parsons is looking for an amazingly talented ** Help Desk Customer Service Representative** to join our ... is available 24/7/365, through both phone and email, ensuring help desk response capabilities are always accessible...such as JIRA and Maximo. + Adept at documenting service or product-related concerns promptly + Experience customer… more
- CAI (Trenton, NJ)
- …also trains and mentors Help Desk Analysts, promoting adherence to customer service best practices. This position will be **contract** and **hybrid in ... customer satisfaction through effective communication + Train Help Desk Analysts on processes and tools...of experience in utilizing ticketing systems, preferably Salesforce + Customer service excellence + Strong leadership and… more
- General Dynamics Information Technology (Oklahoma City, OK)
- …None **Public Trust/Other Required:** NACI (T1) **Job Family:** Help Desk **Skills:** Audiovisual Equipment,Call Center, Customer Service , Help ... during live events + Performs maintenance actions including inspections, service contracts, and upgrades + Monitors VTC equipment and...of related customer support, call center or help desk experience. + Provide weekend and… more
- City of New York (New York, NY)
- Job Description The Financial Information Service Agency (FISA) is recruiting a Customer Info Representative L1 Help Desk Representative for the Citywide ... and information technology systems for researching the answers to questions in a customer service , help desk or public information capacity; or 3.… more
- TEKsystems (Allendale, MI)
- …achieve full ROI, and experience onboarding new clients. Skills help desk support, customer service , process improvement, jira, zendesk, servicenow, ... gathering, artificial intelligence, YouthCenters, court records databases Top Skills Details help desk support, customer service ,process… more
- TEKsystems (Allendale, MI)
- …achieve full ROI, and experience onboarding new clients. Skills help desk support, customer service , process improvement, jira, zendesk, servicenow, ... gathering, artificial intelligence, YouthCenters, court records databases Top Skills Details help desk support, customer service ,process… more