- City of New York (New York, NY)
- …Services Agency-Office of Payroll Administration (FISA-OPA) is recruiting two Community Associates for Level 1 Help Desk Representatives for the ... Citywide User Support Division. Under general direction, the Help Desk Level 1 Representatives will serve as the "front-line" of the FISA-OPA agency's … more
- City of New York (New York, NY)
- … Desk Representative for the Citywide User Support Division. Under general direction, the Help Desk Level 1 Representative will serve as the ... System (PMS), City Human Resource Management System (CHRMS), Remedy and others. The Help Desk Level 1 Representative will: - Respond to telephone… more
- Two95 International Inc. (Cherry Hill, NJ)
- Title - Help Desk Level 1 Position - Contract (6+ Months) Location - Cherry Hill, NJ Rate - $Open (Best Possible Requirements Responsibilities: + ... Participate in project planning and scheduling. + Ensure assigned project tasks are completed completely and on time. + Ensure proper documentation, notification, and escalation of all incidents. + Communicate with clients by phone, email, and in person. +… more
- Northrop Grumman (Schriever AFB, CO)
- …and Missile Defense Systems has an exciting career opportunity for a Principal Systems Administrator- Level 1 Help Desk (24-137) (BLSk) to join ... computers are configured to comply with all appropriate security policies. + Assist the help desk in responding to end users' requests/issues. + Knowledge of… more
- DriveTime (Tempe, AZ)
- …the Help Desk and Business Systems Analysts. The Help Desk is level 1 and 2 support tiers for our organization and supports IT related issues ... responsible to: + Manage and support the Enterprise Service Desk staff by coaching, training, and developing, 1...stakeholders and executives + Supervisory duties for IT Service Desk Team Leaders ( Help Desk … more
- CompuCom (West Palm Beach, FL)
- …enjoy our generous employee benefits! Our client has a brand new opportunity for a qualified ** Level 1 Help Desk Technician** to join their team ... **onsite** in West Palm Beach, FL. **Skills and Qualifications:** + Ability to troubleshoot issues with Windows desktops and related components + Previous experience with Windows 10 and 11 on laptops and desktops + Solid understanding of computer hardware,… more
- Robert Half Technology (Oklahoma City, OK)
- Description Job Description: Help Desk Analyst Level 1 Position Overview: The Help Desk Analyst Level 1 provides initial technical ... updated with emerging technologies, tools, and best practices relevant to the help desk environment. Requirements Experience and Education: + Previous experience… more
- TEKsystems (New York, NY)
- Description: One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise ... applications. In speaking with the hiring manager, the Help Desk Support Analyst will manage level 1 service requests from report to resolution: *… more
- TEKsystems (New York, NY)
- …the hiring manager, the Help Desk Support Analyst will manage level 1 service requests from report to resolution: * Receive, prioritize, document and ... and automated triggered request queues. Aside from this, the Help Desk Support Analyst will provide support...for someone that they can train to become a level 1 /2 service desk . In… more
- NiSUS Technologies Corporation (Annapolis Junction, MD)
- + Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software + May coach and provide guidance to less-experienced ... professionals + Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions + Provides remote support access through desktop mirroring and other remote access applications for worldwide sites + Identify, investigate,… more
- ICU Medical (San Diego, CA)
- …A Principal Engineer - Wireless Networkingresolves hardware and software product inquiries escalated from the Help Desk Level 1 support team and ICU ... and resolve product and service issues in accordance with Help Desk processes, Standard Operating Procedures, Customer Service Level Agreements and… more
- Prysmian Group (Highland Heights, KY)
- …+ Working with IBM Green Screen. + Tape Library Backup Systems. Restoring Data as Needed. + Help Desk Level 1 + Ticketing System Experience. + Ability to ... **Specific Job Duties:** + Help Desk for iSeries Applications and Tape Backups. Work with Ticketing System (Service-Now). Communicate with Users by Phone, Email… more
- University of Rochester (Rochester, NY)
- …outside providers and patients. The team serves as a clinical help desk for level 1 issue resolution for both process and clinical efficiency. The ... Powershare application whenever possible** **Triaging calls to appropriate section:** **Provide first level Help Desk phone support for large group of UR… more
- ATS Automation (Chicago, IL)
- …sites in the United States and Canada. + Provide remote technical support by telephone and online ( Help Desk level 1 & 2) for customers + Utilize ... aspects of Comecer systems including Siemens and Rockwell PLC/HMI. + Will help drive the sales of Comecer After Sales Service maintenance agreements, service… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance: Active DOD Position of Trust level Security Clearance required. Status: Non-Exempt Responsibilities: + Answer ... calls coming into the Tier 1 Help Desk by the...base and operating environment. Qualifications: + DOD 8570 IAT Level I, II, or III certification required: A+, Network+,… more
- COMSO, Inc (Fort Meade, MD)
- Help Desk Level 2 (PIPELINE) - TS/SCI w/...10 hour a day Shift (0600 - 2200) Help Desk support as defined by first response/Tier 1 support. ... Baltimore Sun Media Group. Currently, we are seeking aHelp Desk Level 0 (Pipeline)to join our Team...with a small team providing service availability monitoring and help desk support for internet-like collaboration services… more
- ARSIEM (Arlington, VA)
- …support one of our Government clients in Arlington, VA. Responsibilities + Serve as the first level Help Desk for the TEN Lab's systems and accounts + Assist ... ARSIEM is looking for a Technical Engagement Network (TEN) Help Desk Technician to support onsite incident...Diploma and 3+ years of directly relevant experience. + 1 + years of directly relevant experience + Experience with… more
- State of Minnesota (St. Paul, MN)
- **Working Title:** ** Help Desk Advisor** **Job Class: Human Services Program Representative 1 ** **Agency: Human Services Dept** + **Job ID** : 77639 + ... face for children's issues in state government. This new cabinet- level agency brings together programs centered on children and...be used to fill multiple vacancies _ As a Help Desk Advisor, you will provide problem… more
- ManTech (Glen Burnie, MD)
- …advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** **Tier 1 Help Desk Support Services Specialist** to join our ... + May provide training and guidance to more junior help desk personnel. + Provides resolutions to...tickets assigned. + Responsible for providing in-depth and high level , support to end-user community on hardware, software and… more
- Black Hawk College (Moline, IL)
- Help Desk Technician Print (https://www.schooljobs.com/careers/bhcedu/jobs/newprint/4536085) Apply Help Desk Technician Salary $16.00 - $18.00 Hourly ... Number 22-00331 Department ITS Opening Date 06/17/2024 Closing Date 7/ 1 /2024 11:59 PM Central Work Hours 7:30-4:00 Application materials...+ Benefits + Questions General Information & Responsibilities The Help Desk Assistant provides Help … more