- Two95 International Inc. (Cherry Hill, NJ)
- Title - Help Desk Level 2 Position - Fulltime Location - Cherry Hill, NJ Salary - $Open (Best Possible) Requirements Responsibilities: + Provide 1st and ... 2nd level support for desktops, laptops, printers, servers, and other network devices both remotely and on site. + Ensure proper documentation, notification, and… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …with DoD 8570.01-M with a minimum certification of IAT Level I** The Level 2 Help Desk Specialist shall possess the following capabilities: + Five ... Desk Specialist will provide 24x7 Help Desk support as defined by first response/Tier 1/ Level...support + Receive, triage and route tickets to Tier 2 Help Desk according +… more
- General Dynamics Information Technology (Quantico, VA)
- …a drive for innovation to GDIT. Our ** Help Desk Analyst Tier 2 ** must have: + **Security Clearance Level :** Active Top Secret clearance + **Required ... **Req ID:** RQ211237 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret...Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier 2 **… more
- PingWind INC (Cuba, NM)
- Tier 2 - Help Desk Guantanamo...commensurate level of experience based on position level Required Experience: 2 -5 Years PingWind is looking ... Eligibility - can start with SECRET clearance Certifications:8570 IAT Level II and Computing Environment eg MD-100, AZ-104 or...for a Tier 2 - Help Desk Technician who also knows VTC… more
- General Dynamics Information Technology (Washington, DC)
- …Secret/SCI **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support, Help Desk Systems (Inactive),IT ... **Certifications:** Security + - CompTIA - CompTIA **Experience:** 2 + years of related experience **US Citizenship Required:**...Description:** GDIT has an amazing opportunity for a Unclassified Help Desk Manager to provide world-class IT… more
- General Dynamics Information Technology (Wright Patterson AFB, OH)
- … expertise along with a drive for innovation to GDIT. Our ** Help Desk Specialist** must have: + **Security Clearance Level :** Active Secret clearance + ... Experience:** + 5 years of directly related experience supporting help desk Tier 1, Tier 2...technical support team. + Experience developing and providing Service Level Agreements and Help Desk … more
- EPS Corporation (Dahlgren, VA)
- …ideal candidate will be a motivated, detail-oriented professional with hands-on experience using enterprise- level help desk systems and a commitment to ... 2 ) yearsof professional experience in Industry, Federal, orDoD Help Desk Support. + Proficiency withBMC Remedy,ServiceNow,...Desk Support. + Proficiency withBMC Remedy,ServiceNow, or other enterprise- level help desk tools. +… more
- Zones LLC (Boston, MA)
- …Hours: Mon - Friday 8:00 am - 5:00 pm. On site. The IT Help Desk Technician will provide Level 1- 2 support to customer's end-users. This position will ... IT Help Desk Technician Staffing Boston, Massachusetts... Analyst will troubleshoot, diagnose and resolve or escalate Level 1- 2 incidents received as necessary. What… more
- General Dynamics Information Technology (Washington, DC)
- …*Shift options listed at the bottom. GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele ... **Req ID:** RQ210607 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret/SCI...in the heart of our nation's capital. As a Help Desk Technician, you are the foundation… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up...Route tickets to the appropriate sustainment teams for Tier 2 / 3 support + Perform data-driven analysis of… more
- University of Michigan (Ann Arbor, MI)
- Customer Help Desk Tech Inter **Early Site Maintenance** We are performing updates and maintenance to our applicant experience. As a result, the site will be ... + Participates in project and committee work under minimal supervision. + Represents PBS Help Desk at meetings, shares information learned at meetings with team… more
- NANA Regional Corporation (Honolulu, HI)
- …PowerPoint, Excel, and Outlook). + At least 2 years of experience in service desk or help desk support with basic troubleshooting skills in hardware, ... ASE is looking for a Help Desk Technician to work in...during travel. The technician also supports distinguished visitors and command- level special events and also manages communications for significant… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …5 + years of related experience **US Citizenship Required:** Yes **Job Description:** HELP DESK SUPERVISOR Advance how our customers operate while you advance ... your career. Join GDIT as a Help Desk Supervisor and build an impactful...to/for Team Leads. * Participate in communications with AM desk , Tier 2 Leads, Accounts Team, Telephony,… more
- Chenega Corporation (Arlington, VA)
- …the IT Help Desk Lead to ensure the Help Desk maintains compliance with Service Level Objectives (SLOs) in accordance with contractual standards + ... **Req ID:** 38527 **Summary** **Tier 1 Help Desk Analyst** **Arlington, VA** Are...cutting-edge technology and take your career to the next level ! We deliver essential technological services to our customers… more
- SAIC (Cookeville, TN)
- **Description** SAIC has several openings for a **Fully Remote** , Help Desk Agent I supporting The Virginia Information Technology Agency (VITA) Program. Our ... Help Desk is the 24x7x365 single point...Desk Analyst Experience/Knowledge Required** + Customer Service and Level 1 Technical Support + Troubleshooting + Problem Solving… more
- Monroe Community College (Rochester, NY)
- …responsible for assisting with the daily operations of the technical services help desk in MCC's Technology division, providing first-line routine diagnosis ... + Assists in the coordination of the development of help desk strategies + Assists in the...technology, or closely related field; OR, + (B) Two ( 2 ) years paid full-time or its part-time equivalent experience… more
- Watershed Security (Dahlgren, VA)
- …Security+CE, SSCP + 2 years of professional experience in Industry, Federal or DoD Help Desk Support + Clearance Level : Active Secret Clearance or higher ... Watershed is looking for a Customer Technical Support Specialist ( Help Desk ) to support Naval Surface Warfare...Naval Surface Warfare Center Dahlgren, VA. Must have Two ( 2 ) years of professional experience in Industry, Federal or… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …2 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician III Transform technology into opportunity as a ... **Req ID:** RQ198789 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret SCI...Help Desk Technician with GDIT. A career in… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …GSEC, SSCP, etc.). + Two ( 2 +) years or more of directly related help desk /service desk experience. + Experience providing Tier I technical support. ... for Services and Development. Link Solutions is seeking a Help Desk Technician (Tier I) to join...Job Responsibilities: + Respond to user inquiries and provide first- level technical support for hardware, software, and network issues.… more
- NuAxis Innovations (Falls Church, VA)
- …or equivalent work experience. . 2 + years of hands-on experience in a help desk or desktop support environment. . Strong troubleshooting skills with Windows ... ** Help Desk Technician** Location **Falls Church,...support a high-impact federal mission while gaining experience in enterprise- level IT operations. **Key Responsibilities** . Provide Tier 1… more