- Galapagos Federal Systems, LLC (Honolulu, HI)
- Job Title: IT Help Desk Representative Senior -4829 Job Location: Tripler AMC, HI 96859 Job Summary Galapagos Federal Systems LLC is looking for an ... enthusiastic, well-qualified individual to fill the senior -level IT Help Desk Representative position and to join our team of qualified, diverse individuals.… more
- Daiichi Sankyo, Inc. (Basking Ridge, NJ)
- …partner with customer to evaluate and implement as needed. Responsible for the Help Desk operational guidance and support related to application tickets, setting ... and a robust pipeline of promising new medicines to help people. Under the Group's 2025 Vision to become...administration and operational support of Daiichi Sankyo's Veeva CRM system within IT. They'll collaborate with various sales and… more
- Dunhill Professional Search (Fort Belvoir, VA)
- …issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents. ... issues using provided knowledge articles when appropriate. Escalates to more senior team members as appropriate.Monitors and tracks incidents. Follows through to… more
- Dexian - DISYS (Portland, OR)
- …exceptions/issues from stakeholders and coordinate with local IT for remediationWork with local IT, help desk , or OMI to remediate any issues on migrationTake a ... requirementsExperience writing Use CasesAbility to analyze and document business and system processesAbility to perform a gap analysis using business process… more
- Malanai LLC (Charleston, SC)
- …acceptance testing, and providing cooperative guidance to the DHART suite Help Desk Team.Other duties as assigned.Qualifications:4+ years' experience performing ... (SOPs), etc.Support and assist new and existing users of DHART to ensure the system is being used as designed and required, which may include training and guidance… more
- Three Saints Bay (Renton, WA)
- ** Help Desk Senior System Administrator (4142)** Location **Renton, WA** Job Code **4142** \# of Openings **1** Apply Now ... a Federal Government Contractor industry leader, is seeking a Help Desk Senior System...as specified in the Army Training and Certification Tracking Systems (ATCTS). **Security Requirements** **:** + Background check +… more
- EPS Corporation (Randolph Air Force Base, TX)
- Help Desk Supervisor ( Senior ) -... Desk (vESD) Air Force (AF) IT Service Desk problem/inquiry logging and tracking system . Requirements + ... link in your status update to LinkedIn. Job Title Help Desk Supervisor ( Senior ) Location...AFPC facilities located on JBSA-Randolph, Texas Upgrade and configure system software that supports AFPC laptops/desktops, government owned devices… more
- General Dynamics Information Technology (Fort Meade, MD)
- …to Obtain:** Top Secret SCI + Polygraph **Job Family:** SCA **Skills:** Help Desk Support,Information Technology (IT) Systems ,Network Services ... **US Citizenship Required:** Yes **Job Description:** ** Help Desk Support Service Specialist** **- Senior ** **-... System (OS) installation, and other local area system administration related functions. + Monitor systems /networks… more
- Chenega Corporation (Alexandria, VA)
- Senior Help Desk Technician...and expertise to operate and maintain the AGC Service Desk functions, including the ticketing system and ... Services is currently seeking talented individuals to add to our Talent Network. C-CITES-24-006 Senior Help Desk Technician Summary: TheSenior Help … more
- Alliance Defending Freedom (Lansdowne, VA)
- …visit www.adflegal.org/about-us/careers to view our Statement of Faith and Doctrinal Distinctives. Senior Help Desk Specialist Alliance Defending Freedom is ... looking for a highly skilled Senior Help Desk Specialist to...Supported platforms include all ministry software, hardware, and network systems . + Rely on experience and judgment, as well… more
- ERP International (Washington, DC)
- **Overview** **ERP International, LLC** is currently seeking a skilled Senior Help Desk Specialist II to support our clients USDA - OIG technical support ... program in Washington, DC. As a ** Senior Help Desk Specialist** ,...verbal communications skills + Knowledge of the LANDESK ticketing system (or similar ie ServiceNow, Zoho) + Knowledge of… more
- City of Chicago (Chicago, IL)
- **Description:** **BID/JOB ANNOUNCEMENT** ** SENIOR HELP DESK TECHNICIAN** **Department of Finance** **Payroll Systems and Operations Division** **This ... related duties as required. **ESSENTIAL DUTIES** . Responds to help desk calls and escalated calls from...position may be required._ **Location:** Department of Finance Payroll Systems and Operations 121 N. LaSalle St., Room 700… more
- Wayne State University (Detroit, MI)
- … systems , internet browsers, event monitoring systems , and non-routine operational duties. Help Desk Analyst - Senior This is the specialist level ... will be required to document issues using an ITSM system and assist Help Desk ...class systems and end user device issues. Help Desk Analyst - Lead This is… more
- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- …PC operating systems , eg, DOS, and Windows, as well as work on a help desk . Demonstrated ability to effectively communicate orally and in writing and to have ... TriTech Enterprise Systems Inc. (TriTech) is seeking several ' Senior...Adobe Acrobat, Cisco VPN software and imaging software. + Senior level experience using service desk software… more
- Cayuse Holdings (Reston, VA)
- …$90,000.00 /Yr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1380/ help - desk -support-service-specialist senior ... document customer support issues, remediation and customer satisfaction using a structured system for task resolution. + The Service Center Technician IV shall… more
- Crane Aerospace & Electronics (Lynnwood, WA)
- …and **Qualifications:** + Experience: Minimum of 5+ years working in a Help Desk or a Desktop Support Senior Role. + Skills/Abilities: Minimum of 3 years ... **Sr. Help Desk Technician** Location **WA, Lynnwood**...WA. **About Crane:** **Crane Aerospace & Electronics** supplies critical systems and components to the aerospace and defense markets.… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Senior ** **Tier 1 Help Desk Support Services Specialist** ... + May provide training and guidance to more junior help desk personnel. + Provides resolutions to...and off-site. + Documenting customer requests in call tracking system and recording the action(s) taken and follow up… more
- Lee County Board of County Commissioners (Fort Myers, FL)
- … Support and Incident Resolution: + Routine system tasks and Help Desk tickets fall under the senior 's purview. They resolve issues promptly, adhering to ... the County's telecommunications infrastructure. This position involves oversight of Cisco phone systems . Here are the key responsibilities: + System Health and… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- ** Senior Functional/Business Analyst - Help Desk -Top Secret Clearance Required** **Category:** Service Desk / End User Services **Main location:** United ... A reasonable estimate of the current range is $61,000- $106,800. **Skills:** + Help Desk /IT Services + Knowledge Management + Communications Management **What… more
- MSys Inc. (Raleigh, NC)
- Job summary: Title: Senior /Lead Service Desk - Mostly remote Location: Raleigh, NC, USA Length and terms: Long term - W2 or C2C Position created on 06/28/2024 ... Mid Level Specialist resource for an engagement to work with the Service Desk Team. Job Description: Mid Level Specialist resource for an engagement to work… more
