- Robert Half Technology (Charlotte, NC)
- Description As a Help Desk Support Manager , you will be responsible for overseeing the operations of the help desk team, ensuring the delivery of ... services to end-users. You will lead a team of help desk technicians, analysts, and specialists to...a related field; relevant industry certifications (eg, HDI Certified Support Center Manager , ITIL Foundation) are highly… more
- IT Concepts (Falls Church, VA)
- …and innovative individuals to join our team. IT Concepts is seeking a Help Desk and End User Support Manager for management and administration of DHA ... or 10 years with Bachelors + Certifications: IAT II (DoD 8570) + HDI Support Center Manager (HDI-SCM) or equivalent (ITIL etc.). + DHA experience strongly… more
- MyFlorida (Fort Lauderdale, FL)
- … our growing agency, infrastructure, and IT team. This role will report directly to the Help Desk /Infrastructure Support Manager and will support ... and reactive support to all end users by addressing assigned help desk incidents. + Provides operational support for the organization's information… more
- General Dynamics Information Technology (Rosslyn, VA)
- …Description:** Help Desk Manager The Help Desk Manager will provide guidance & support for the US Department of State (DOS), Bureau of ... **Job Family:** Help Desk **Skills:** Help Desk Management,Information Technology (IT) Support...and a keen business / technical acumen. As a Help Desk Manager , you will… more
- SAIC (Washington, DC)
- …ITIL 4 Strategic Leader (ITIL 4 SL) certification. 1. Active Help Desk Institute Support Center Manager (HDI-SCM) certification. 1. Demonstrated ... **Description** The service delivery manager is accountable and responsible leading a team...the delivery and ownership of holistic customer service in support of a Federal Civilian agency with over 20,000… more
- TEKsystems (New York, NY)
- …on the various clinical/business applications. In speaking with the hiring manager , the Help Desk Support Analyst will manage level 1 service requests ... of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk . This… more
- Mercy University (Dobbs Ferry, NY)
- …an incident and escalate the problem to both Tier II Technical Support and the Help Desk Manager . + Participate in project teams or lead project teams as ... Responsibilities: + Answer telephone calls to the Mercy IT Help Desk and work with customers to...problems that cannot be handled by Help Desk staff to Tier II Technical Support .… more
- TEKsystems (New York, NY)
- …a level 1/2 service desk . In speaking with the hiring manager , the Help Desk Support Analyst will manage level 1 service requests from report to ... e-mail message queues and automated triggered request queues. Aside from this, the Help Desk Support Analyst will provide support and customer service… more
- Heritage Christian Services (Rochester, NY)
- Overview The Help Desk Manager will coordinate,...+ Provide regular status reports on help desk operations to Director of IT Support . + ... Provide backup support to the help desk team. Qualifications + High School Diploma or equivalency + At least 5 to 7 years' experience in an IT support … more
- Robert Half Technology (Tampa, FL)
- …of end user issues. Responsibilities: * Oversee the team of IT Help Desk Technicians providing Tier 1 technical support through various channels such as ... a contract to hire employment opportunity for a Service Desk Manager in Tampa, Florida. This role...research on emerging products, services, protocols, and standards in support of help desk technology… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- ** Help Desk Manager ** **Category:**...As a solution builder, you will be working to support the client's mission and goals. This position is ... staff who are responsible for phone, remote, and in-person support to users in the areas of e-mail, directories,...* Is responsible for managing daily operations of the Help Desk , guaranteeing timely and effective customer… more
- Robert Half Technology (Cincinnati, OH)
- Description We are offering a contract to hire employment opportunity for a Help Desk Manager located in Cincinnati, Ohio. As a Help Desk Manager ... of experience in a related role, preferably as a Help Desk Manager or similar...The potential candidate should have substantial experience with Deskside Support . * Familiarity with the ServiceNow Platform is a… more
- ManTech (Washington, DC)
- …opportunities for advancement. Currently, **ManTech** is seeking a motivated, career and customer-oriented ** Help Desk Manager III** to join our team in ... but are not limited to: ** + Directs the Help Desk Team to meet specific customer...such as Comptia A+, Comptia Network+ or Google IT Support Professional **Clearance Requirements: ** + This role requires… more
- InfraSource (Columbus, OH)
- …- above all - a commitment to safety, quality, and our people. Job Title: Help Desk /Infrastructure Manager Location: Columbus, OH Job Summary: The Help ... Manager will be responsible for oversight of the Help Desk and Infrastructure teams. This will... support issues that are escalated by the help desk . + Responsible for the hiring,… more
- Robert Half Technology (Wichita, KS)
- …clients. Position Summary: We are seeking an experienced Help Desk Manager to oversee and optimize our technical support operations. The ideal candidate ... Description Job Description: Help Desk Manager Location:...and lead productive teams within the business infrastructure, including Support Desk , Implementation, Staging, Repair, and Shipping.… more
- Robert Half Technology (Mcallen, TX)
- …and managing various hardware and software problems. Responsibilities include: * Overseeing the Help Desk support personnel to ensure efficient operation and ... States. The role involves leading our help desk team in providing first-line support to...* Minimum of 5 years of experience in a Help Desk Manager role within… more
- Burrell Behavioral Health (Springfield, MO)
- Job Description: Job Title: IT Help Desk Manager Location: Springfield, Missouri Time Type: Full Time Schedule: Monday-Friday 8am-5pm Job Summary: Are you a ... advance your career? Join our team as an IT Help Desk Manager ! As an...related duties. Our ideal candidate is passionate about IT support , has management experience, and strong technical knowledge. Position… more
- Hilton Central School District (Hilton, NY)
- The Hilton Central School District has a vacancy for a Help Desk Manager . This is a full-time, twelve-month position responsible for the managing of ... its part-time equivalent experience in computer activities involving systems support or help desk operations;...(B) and (C) above. Application Deadline:07/08/2024 Civil Service Title: Help Desk Manager , Competitive Job… more
- General Dynamics Information Technology (Charlottesville, VA)
- …to Obtain:** Top Secret SCI + Polygraph **Job Family:** SCA **Skills:** Help Desk Support ,Information Technology (IT) Systems,Troubleshooting **Experience:** ... of related experience **US Citizenship Required:** Yes **Job Description:** ** Help Desk Support Service Specialist...Computing Environment (CE) Certification as determined by the Program Manager is required prior to support on… more
- ManTech (Norfolk, VA)
- …opportunities for advancement. Currently, **ManTech** is seeking a motivated, career and customer-oriented ** Help Desk Manager ** to join our team in ... to staff who are responsible for phone and in-person support to users of NMMES applications. + These personnel...+ Manages the staff and operations of a technical help desk . + Ensures team members are… more