- Hired by Matrix (Columbus, OH)
- …build your career by joining a global financial institution If so, our client is hiring a Service Desk Agent!What You'll Do: The Service Desk Agent is ... of contact for the users who call the IT Service Desk . While providing the highest level...resolution, and recovery for hardware/software problems. Demonstrate strong customer service skills to provide phone support including:… more
- Eisai, Inc (Nutley, NJ)
- …technical leadership, management experience and oversees a combination of both on-shore & and off-shore VIP Support , Service Desk , Help Desk , Field ... implement vendor partners and device procurement.Builds and maintains a network of help desk knowledge management objects, holding respective teams accountable… more
- Dexian - DISYS (Washington, DC)
- …Steer development on software applicationsJob DescriptionSeeking a candidate to join our team providing Help Desk support for our US Navy client located in ... dutiesWorking with a custom applicationGood communication skills, good customer service skillsThis person does system administration and account administration-troubleshooting… more
- Computer World Services (CWS)Corporation (Kearneysville, WV)
- Job Description The Help Desk Specialist provides Tier II and III technical software, problem resolution for members by performing problem and incident diagnosis ... users through step-by-step solutions. Provides expertise to resolve second tier technical support issues for users of the organization's products and services. Key… more
- Daiichi Sankyo, Inc. (Bernards, NJ)
- …daily and weekly tasks, escalate issues to Manager- Run reports to monitor and track service tickets- Provide ad hoc support to leader of Facilities Services as ... and a robust pipeline of promising new medicines to help people. In addition to a strong portfolio of...needed- Security, Protocol and Reception- Partner with Security to support coverage for Reception at the front desk… more
- Daiichi Sankyo, Inc. (Bernards, NJ)
- …and internal solutions, performance issues. Monitor production and non-production environments. Monitor help desk incident and problem tickets and ensure closure ... and a robust pipeline of promising new medicines to help people. Under the Group's 2025 Vision to become...IT teams and is responsible for the ongoing production support of Commercial and R&D IT systems and applications.… more
- Capgemini Government Solutions (Mclean, VA)
- …to join our team in McLean, VA to support our government clients. The Help Desk Specialist is a multifaceted role that will be responsible for reviewing, ... responding to, and resolving IT support and service requests submitted via email, self- service , walk-in, instant message, or phone at first contact with the… more
- Dunhams Sports (Troy, MI)
- We are seeking a skilled Help Desk Technician to join our Store Support Help Desk department. The ideal candidate will have a passion for technology ... and providing exceptional customer service . If this describes YOU, we'd like to talk...associates and customers. POSITION PURPOSE: To serve as an information resource/liaison for the store field and Dunham's Customer Service… more
- Rose International (Detroit, MI)
- …or equivalent certifications preferred.Minimum of three (3) years'' experience in a technical support or help desk role, preferably in an educational ... peripherals.Work Environment:Fast-paced call center environment with a focus on customer service and technical support .May require occasional travel to different… more
- SNI Technology (Colorado Springs, CO)
- Title: Service Desk Tech L2 Location: Colorado - Grand Junction, Durango area Pay Rate: $24 to $26.50 per hour JOB SUMMARY: The Service Desk Technician - ... well as require that the individual give in-person, hands-on help at the desktop level and onsite support... help at the desktop level and onsite support throughout the organization. QUALIFICATIONS: To perform this job… more
- Advanced Call Center Technologies, LLC. (Bristol, TN)
- …Technical Skills, topline familiarity with Microsoft Office Suite and Customer Service Responsibilities First responder to incoming client calls to ACT Helpdesk ... daily coordination, routing, and resolution of ticket queues and call coordination Support the Helpdesk Manager in developing measures to improve proactive client… more
- Shimadzu Scientific Instruments (Tampa, FL)
- …Diversity, and Culture Employee Resource Groups (ERGs). ADDITIONAL COMPENSATION: For Service , Technical Support , Marketing & Sales Roles: Additional compensation ... resources necessary to sustain growth.(monthly) Provide adequate and timely training for sales, service and tech support personnel within the region as required.… more
- Percepta (Melbourne, FL)
- …The IT Support Technician is responsible for the logging and tracking of all Service Desk requests and for providing tier 1 and 2 technical support . ... Support Services TechnicianAt Percepta, we bring first-class service across each market we support . As...field.CompTIA A preferredCompTIA Network preferredMinimum of 4 years of Help Desk or Desktop hardware and software… more
- eXcell (Tuskegee, AL)
- …Provide personal support services Build rapport and obtain problem details from help desk customers Take incoming requests for help from end ... Technician who will join our client's team onsite to support with customer service , problem solve computer...established guidelines Record, track, and write notes for the help desk problem-solving process, including decision outcomes,… more
- Dexian - DISYS (Des Moines, IA)
- …that are escalated to this onsite resource via a ticket from Level 1 Support ( Service Desk ) Through the ticketing system the resource responds ... Management via Client Service reviews and health assessments.Provides desk -side assistance in resolving technology support issues via ticketsTroubleshoot… more
- Axelon Services Corporation (Texarkana, AR)
- …comprehensive understanding of site operations to enhance IT service delivery. Essential Functions: . Help Desk Support : Monitor the Help Desk ... IT Service Delivery Technician II Texarkana, AR 6 Months-...required Description: The Role: This role provides first-level technical support to the organization's internal users of computer applications,… more
- Galapagos Federal Systems, LLC (Aberdeen Proving Ground, MD)
- …CertificationsAssociate degree or higher in a related field1-2 years in an IT/ help desk role or within customer service can be substituted for an associate ... of our IT infrastructure. Skills / Experience RequiredSecret ClearanceDeliver comprehensive Service Desk coverage during scheduled opening and closing shifts… more
- Dexian - Signature Consultants (Del Mar, CA)
- …with Business Units, Active Directory, Messaging, Network, Engineering, Information Security, Service Desk and vendorsPerform asset inventory activities as ... Job Summary: Dexian is seeking a Desktop Support for an opportunity with a client located...aidsProvides a high touch, business aware, personalized, world-class customer service that extends to executive and senior level supportPartner… more
- Rose International (Columbia, SC)
- …child support cases. Currently there are 60k+ registered users of this system.The Help Desk Analyst provides support for incident resolution and requests ... of contact for 800+ SC Client staff, the Client Help Desk triages requests and incidents for...logs and/or updates all incidents and requests; engages other service desk resources, job aids, newsletter articles… more
- Teijin Automotive Technologies (Salisbury, NC)
- …* Setup, change, and terminate user Exchange email accounts. * As the Client Side Support troubleshoot and resolve Help Desk Tickets of Users at both ... Teijin Automotive Technologies is an innovative and full- service Tier One supplier with a global presence...in North America and internationally.We are seeking an IT Support Analyst for our Salisbury, NC facility!! FULL Time,… more
