- General Dynamics Information Technology (Quantico, VA)
- …Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier 1 ** at GDIT. Shape what's next for ... subversive activities. **MEANINGFUL WORK AND PERSONAL IMPACT** As a ** Help Desk Analyst Tier 1 ** , the work you'll do at GDIT will be impactful to the… more
- Koniag Government Services (Washington, DC)
- Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Tier 1 Help Desk Engineer to support KITS and our government customer in ... qualified, experienced and self-motivated individual to perform the duties of a Tier 1 Help Desk Engineer to support a potential future business… more
- Motion Recruitment Partners (Phoenix, AZ)
- Tier 1 Help Desk Phoenix, Arizona **Onsite** Contract $15/hr - $20/hr This is a full time opportunity based in the Phoenix area with a growing technology ... preferred + Customer service experience in a call center environment + Help desk or technical support experience preferred + Knowledge and experience of… more
- Insight Global (Anchorage, AK)
- Job Description A company local to Anchorage, AK is hiring for a Tier 1 Help Desk . You will be the first point of contact for technical support, helping ... Skills and Requirements 2-3 years experience of IT support experience 1 -3 years Microsoft background Strong customer service and communication skills CJIS… more
- General Dynamics Information Technology (Wright Patterson AFB, OH)
- …Level:** Active Secret clearance + **Required Experience:** + 5 years of directly related experience supporting help desk Tier 1 , Tier 2 and/or ... Required:** None **Job Family:** Technical Support Services **Skills:** BMC Remedy Ticketing System, Help Desk Support,IT Help Desk **Certifications:**… more
- Centre Technologies (Tulsa, OK)
- …to announce we are expanding and looking to grow our team with a new Tier 1 , Help Desk Support Technician! Our Company Culture: Our diverse workforce ... reports to immediate supervisor and or Project Manager (if so assigned) + Help turn business problems into technical solutions + Manage deployment of equipment in… more
- IntelliDyne (Falls Church, VA)
- …Status: Non-Exempt Location: Falls Church, VA (Onsite) Responsibilities: + Answer calls coming into the Tier 1 Help Desk by the third ring. + Create a ... Help Desk Technician - Tier 1 Clearance: Active DOD Public Trust… more
- GovCIO (Boise, ID)
- …able to perform basic device functions on their own. + Answer incoming customer calls into the Tier 1 Help Desk + Create, update, and close customer ... or Bachelor's degree preferred. + Minimum 1 year of technical support, help desk , or call center experience (or relevant degree/certification in lieu of… more
- Koniag Government Services (Washington, DC)
- … Help Desk Engineer will:** + Serve as an escalation point for Tier 1 Help desk + Install desktop, laptop, and tablet computers, peripherals, and ... Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Tier 2 Help Desk Engineer to support KITS and our government customer in… more
- Insight Global (Edina, MN)
- Job Description A local healthcare client of ours is looking for Remote Overnight Help Desk Support to join their growing company! This role is an essential part ... shift. There will be a training period ranging from 1 -2 months where all candidates will work 8-5 EST,...Qualifications: * Experience working with ticketing systems. At least 1 year in a fully remote environment * Personable,… more
- North Wind Group (Birmingham, AL)
- …phone and desk -side oversight for the timely resolution of technical issues. + Assist Tier 1 help desk in resolving issues beyond their level ... Location: Birmingham, Alabama Title: Help Desk II Schedule (FT/PT): Regular...of support. + Escalates more complex issues to Tier 3 for resolution. + Issues are to be… more
- CACI International (Hanover, MD)
- …Travel Required: None Type of Travel: None * * * **The Opportunity:** CACI is seeking a Tier 1 Help Desk Specialist to join our team in Fort Meade, MD. ... role is for an IT specialist in support of Tier 1 operations for a large, complex...environment and manage multiple pri **or** **ities.** **Desired:** Prior Help Desk experience ( 1 -2 years).… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- …PCs, servers, printers, VDIs, and other peripherals. + Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate and recreate ... The Service Desk Technician - Intermediate provides Tier 1 and Tier 2...3 to 5 years in IT support or related help desk environments * Education: High School… more
- TekSynap (Arlington, VA)
- …Tester/Quality Analysts + Developers + Training Specialists + ServiceNow Subject Matter Experts and Administrators + Help Desk Tier 1 and Tier 2 ... **Overview** We are seeking individuals who are interested in working on our FDIC contract, please apply to this posting. Many of the roles will require a government Public Trust Clearance. If you are contacted for an opportunity the employment manager will… more
- ASM Research, An Accenture Federal Services Company (Raleigh, NC)
- …for everyday issues (eg, locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and ... Bachelor's degree and 5 years of experience providing computer/network user support in a help desk environment (additional 4 years of work experience may be… more
- General Dynamics Information Technology (Beale AFB, CA)
- …will be providing Tier - 1 Network monitoring, Operational Support, and Help Desk services across a global enterprise. **Task: Network Monitoring/ Help ... Desk Support Subtasks** The contractor shall **:** + Conduct fault management to detect, isolate, and correct abnormal network and information processing system component anomalies + Monitorallnodes for operational integrity + Respond to trouble calls +… more
- GovCIO (Washington, DC)
- …Submit a referral to this job (https://careers-govcio.icims.com/jobs/5201/ tier - 1 -service- desk -analyst/job?mode=apply&apply=yes&in\_iframe= 1 ... timely resolution and follow-up. Ability to follow senior service desk team member direction and quickly escalate issues that...and quickly escalate issues that cannot be resolved at Tier 1 . **Qualifications** Required: 2-3 years' experience.… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …Compliance with DoD 8570.01-M with a minimum certification of IAT Level I** The Level 1 Help Desk Specialist shall possess the following capabilities: + Two ... Help Desk Specialist will provide 24x7 Help Desk support as defined by first response/ Tier 1 /Level 1 support. They will provide phone and… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …5 + years of related experience **US Citizenship Required:** Yes **Job Description:** HELP DESK SUPERVISOR Advance how our customers operate while you advance ... your career. Join GDIT as a Help Desk Supervisor and build an impactful...Increase notifications * Actively participate in determining and launching tier 1 Goals * Conducting Onboarding Check-ins… more
- Robert Half Technology (Grand Island, NE)
- Description The Technology Help Desk Supervisor role is to...ensuring efficient workflows and prompt issue resolution. * Manage Tier 1 and Tier 2 ... exceptional customer service. The ideal candidate will have prior experience managing help desk operations and a strong technical systems background. Please… more