- CACI International (Forest Heights, MD)
- Tier 1 Help Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... Required: Up to 10% Type of Travel: Local * * * CACI is seeking a Tier 1 Help Desk Specialist to join our Team in National Harbor, MD. This position… more
- CGI Technologies and Solutions, Inc. (Lebanon, VA)
- ** Tier 1 Help Desk ** **Category:** Business Analysis (functional and technical) **Main location:** United States, Virginia, Lebanon **Position ID:** ... join a growing and dynamic program to provide client-facing Help Desk support to the Architect of...Architect of the Capitol (AOC). This role serves as Tier 1 support for AOC end-users when… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Journeyman** ** Tier 1 Help Desk Support Services Specialist** ... users. If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve...call or ticket to the appropriate queue/group for resolution ( Tier 2, Account Administration, Mobile Support, Asset Management, Training… more
- ManTech (Glen Burnie, MD)
- …offer opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Tier 1 Help Desk Support Services SME** to ... questions, and use. + May provide training and guidance to more junior help desk personnel. + Provides resolutions to out of the ordinary issues for users.… more
- General Dynamics Information Technology (Edwards AFB, CA)
- …Level:** Active Secret clearance + **Required Experience:** + 3 years of directly related experience supporting help desk Tier 1 , Tier 2 and/or ... Level Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** BMC Remedy Ticketing System, Help Desk … more
- General Dynamics Information Technology (Arlington, VA)
- …in Computer Science, Information Sciences, or related IT discipline. + **Required Technical Skills:** Help Desk Tier 1 operations. + **Location:** Onsite ... to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support, Help ...the problem to ensure a timely resolution. + Provides second- tier support to end users for either PC, server,… more
- Insight Global (Tacoma, WA)
- …https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements - 5+ years of relevant experience as either Help Desk ( Tier 1 & 2) or ... Job Description Insight Global is looking for a Service Desk / Help Desk professional to provides second- tier support to end- users for PC, server,… more
- Koniag Government Services (Denver, CO)
- …user accounts. + Developing and maintaining operational & knowledge management documentation in the Help Desk Tier 1 document management system. + ... Identifying and documenting problem solution(s). + Developing and maintaining the BLM Help Desk Knowledge Database including Tier 0 content. + Following the… more
- General Dynamics Information Technology (Quantico, VA)
- …actual, potential, or suspected criminal, terrorism, sabotage, espionage, and subversive activities. **HOW OUR TIER 1 HELP DESK ANALYST WILL MAKE AN ... **Certifications:** CompTIA - Security+ CE - CompTIA **Experience:** 1 + years of related experience **US Citizenship Required:**...Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier I**… more
- Koniag Government Services (Durham, NC)
- …**Job ID 2390217** **Tuknik Government Services,** a Koniag Government Services company, is seeking a Tier I Help Desk Analyst that is able to obtain a ... paid holidays, three weeks paid time off, and more. ** Help Desk ** Tuknik Government Services, LLC (TGS)...service tickets. + Create a report detailing all open, severity- 1 issues encountered up until the time of the… more
- Farfield Systems (Fort Meade, MD)
- …+ Must meet contract level requirements for appropriate position. + In addition, 1 year of experience with background in Microsoft Office applications to include ... Outlook, Word, and Excel is a plus. + Experience in ticket management system like Remedy is a plus. + Unix experience is not required, but is a plus. + Candidate shall have appropriate certification in compliance with the requirements of the DoD 8570… more
- Farfield Systems (Fort Meade, MD)
- …degree or 5 additional years). In addition, position requires a minimum of 1 year of experience with background in Microsoft Office applications to include Outlook, ... Word, and Excel. Experience in Ticket Management Systems like SupportIT and ServiceNow is a plus. Unix experience is not required but is a plus. (Candidate shall have appropriate certification in compliance with the requirements of the DoD 8570 Information… more
- NiSUS Technologies Corporation (San Antonio, TX)
- + Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software + May coach and provide guidance to less-experienced ... professionals + Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions + Provides remote support access through desktop mirroring and other remote access applications for worldwide sites + Identify, investigate,… more
- CACI International (Hanover, MD)
- …+ Manage the daily activities of configuration and operation of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution ... Provide assistance to users in accessing and using IT systems + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis… more
- CACI International (Atlanta, GA)
- …output. **Qualifications:** _Required:_ + 1 -3 years experience providing IT help desk user support and troubleshooting ( Tier 1 ). + Familiar with ... User Support Specialist ( Help Desk ) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: NACI Employee Type: Regular… more
- Virtual Service Operations (Huntsville, AL)
- …and help desk applications. * Previous help desk or Tier 1 call center environment * Network certifications are certainly considered Salary ... Huntsville, AL (http://maps.google.com/maps?q=Huntsville+AL) Job Type Full-time Description Are you ready to help use your Computer System Analyst skills to help … more
- General Dynamics Information Technology (Chantilly, VA)
- …IMPACT** Seeking a talented and motivated Systems Operations Specialist to provide Tier 1 application help desk support. A successful candidate will be ... None **Job Family:** Systems Analysis **Skills:** Communication,Customer Service,Group Problem Solving, Help Desk Support,Writing **Experience:** 5 + years of… more
- Robert Half Technology (West Des Moines, IA)
- …years of experience in Tier 1 Support, Technical Support, or Help Desk roles. * Demonstrated proficiency in Comptia, Comptia A+, Comptia Network, Comptia ... are offering a contract to hire employment opportunity for a Tier 1 Support | Technical Support | Help Desk role based in West Des Moines, Iowa. As a… more
- TEKsystems (Sierra Vista, AZ)
- …network activities and identifies and resolves routine network problems. + Handles problem that the first- tier of help desk support is unable to resolve. + ... + Possesses comprehensive knowledge of desktop operating systems and applications Skills: Help desk support, Customer service, Service desk , Troubleshooting,… more
- General Dynamics Information Technology (Reston, VA)
- …1 + years of related experience **US Citizenship Required:** Yes **Job Description:** Tier 1 Service Desk Officer Transform technology into opportunity as ... one or more operating systems * You will provide Tier 1 Service Desk support...and deployed network and IT management tools. * The Help Desk Officer will serve as liaison… more