- Capgemini Government Solutions (Chicago, IL)
- …as a Service, McAfee, eMASS, Centrify* Cloud Governance: Turbot* DevOps/Configuration Management/ Help Desk : Ansible, Service Desk , ScienceLogic, ServiceNow, ... processes for Splunk. Develop a set of best practices and architecture patterns. Help maintain regulatory compliance of the Splunk infrastructure. Help monitor… more
- Proven IT (Tinley Park, IL)
- Help Desk Tier 3 Engineer Tinley Park, IL (http://maps.google.com/maps?q=18450+Crossing+Dr+Tinley+Park+IL+USA+60487) Apply Job Type Full-time Description ... The Tier III Engineer is responsible for server, network, application...level of customer support for Managed IT Services. The Tier III Engineer has an expert understanding of the… more
- Robert Half Technology (Fort Lauderdale, FL)
- …Requirements Qualifications: + 3 + years of experience in a Tier 2 or Tier 3 help desk role. + Strong knowledge of Windows and Mac operating ... globally recognized consulting firm who are seeking an experienced Help Desk Technician Tier 3 to join our team in Fort Lauderdale, FL. In this role, you… more
- Leidos (Tampa, FL)
- …or equivalent, you will need 6 years' directly related work experience supporting help desk Tier I, 2 and/or 3 operations. + Current CompTIA Security+ ... an impact?** Leidos Digital Modernization sector is seeking an early career Service Desk Technician to work with our USCENTCOM CITS program at MacDill AFB, Tampa,… more
- Red River (Chantilly, VA)
- …will be tasked to: + Supervise and lead a team consisting of NOC engineers & Help Desk Technicians. + Be available and approachable for direct reports. + Monitor ... member, you'll not only leverage your expertise as a top- tier NOC Engineer II but also spearhead the daily...Management, and Reporting & Analysis). + Manage operations for 3 to 6 level-I geographically dispersed NOC engineers in… more
- Robert Half Technology (Pittsburgh, PA)
- …in maintaining IT infrastructure and performing system upgrades. Requirements + Extensive experience in a Tier 3 help desk or technical support role. + ... support and troubleshoot complex hardware and software issues. + Resolve escalated help desk tickets in a timely manner. + Configure and manage user accounts… more
- General Dynamics Information Technology (Edwards AFB, CA)
- …Experience:** + 3 years of directly related experience supporting help desk Tier 1, Tier 2 and/or Tier 3 operations, preferably supporting ... Level Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** BMC Remedy Ticketing System, Help Desk … more
- ManTech (Herndon, VA)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Tier 3 Service Desk Journeyman Engineer** to join ... users. If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve...Provide mentorship and technical guidance and training to junior Tier 3 staff. + Manage, troubleshoot, and… more
- General Dynamics Information Technology (Bethesda, MD)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Tier I/Customer Service Support Specialist with ... None **Job Family:** Systems Administration **Skills:** Help Desk Support,IT Tech Support,Troubleshooting **Experience:** 3 +...issues as possible during first call resolution, or at Tier 1 + Efficiently escalates detailed incidents to … more
- KeenLogic (Washington, DC)
- KeenLogic is seeking an experienced Tier III Help Desk Analyst to join our team on Capitol Hill at the US House of Representatives. The ideal candidate will ... Windows, Mac, iOS, and Android operating systems. As a Tier III Help Desk Analyst,...experience supporting Mobile operating systems, ie iOS, Android + 3 + years' experience in a Tier 2… more
- Robert Half Technology (West Des Moines, IA)
- …contract to hire employment opportunity for a Tier 1 Support | Technical Support | Help Desk role based in West Des Moines, Iowa. As a crucial member of our ... Must hold a minimum of 3 years of experience in Tier 1 Support, Technical Support, or Help Desk roles. * Demonstrated proficiency in Comptia, Comptia A+,… more
- ManTech (Washington, DC)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Journeyman** ** Tier 2 Help Desk Support Services Specialist** to ... where our employees come first. At ManTech International, you'll help protect our national security while working on innovative...If unable to diagnose problem, will work with service desk management or Tier 3 … more
- Stratus Solutions (Washington, DC)
- …interaction with USCP customers. Document all requests for service using the existing Help Desk ticketing system (Symantec Service Desk ). Communicate ... things you may do on any given day): Provide Tier I support for requests for service through email,...(ie the qualifications you must have): * 1 to 3 years of experience in a program of similar… more
- Stratus Solutions (Washington, DC)
- …interaction with USCP customers Document all requests for service using the existing Help Desk ticketing system (Symantec Service Desk ) Communicate ... things you may do on any given day): Provide Tier I support for requests for service through email,...from you (ie the qualifications you must have): * 3 + years of experience in a program of similar… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for an IT Operations Staff Help Desk Tier I/II totroubleshoot, diagnose, and resolve a diverse range of IT issues ... skills for diagnosing and resolving technical issues + Ability to escalate problems to Tier 3 support when necessary. + Experience in providing support for… more
- NuAxis Innovations (Washington, DC)
- ** Tier II Service Desk Specialist** Location...or later + Certifications in ITIL v3 Foundations + Help Desk Institute's HDA* certification + Customer ... NOW! We are currently seeking a talented and motivated ** Tier II Service Desk Specialist** for a...Our technologists have always gone the extra mile to help our federal clients succeed. And over the years,… more
- RKON (Chicago, IL)
- …spot in the Top 100 Microsoft Partners. About the position: We are pursuing IT Help Desk (Analyst, End User Engineering) professionals who are looking to elevate ... Analyst ( Tier 1), End User Engineering About us: RKON...in the fields of security, networking, and virtualization. Our Help Desk is viewed as a training… more
- Gama-1 Technologies (Silver Spring, MD)
- …Provide surge support to other teams as needed during times of surge (this will include desktop Tier 2 activities or Tier 3 activities) + Work a high volume ... + Perform Installs, Moves, Additions, and Changes (IMAC) for Tier II + Maintain VTC system + Provide IT...a security clearance + At least 5 years of Tier II onsite and remote support experience in a… more
- Insight Global (Braintree, MA)
- Job Description A local healthcare client of ours is looking for a Tier 3 Support Specialist to join their growing company. * Escalation point of issues or ... services forwarded from the IT Help Desk that may require hands on...assist with backend infrastructure support for the NOC and Tier 3 resource * Wireless Technologies understanding… more
- Boar's Head Brand/Frank Brunckhorst Co., LLC (Sarasota, FL)
- …fixes. + Ensures workarounds and permanent fixes are documented and communicated to Help Desk Specialists. + Escalates issues to Tier 3 support when the ... resolves most incidents that are not resolved by the Help Desk Specialist. This individual assists the...difficulties with hardware, software, and the network. + Triage Tier 2 and Tier 3 … more
