• NCIS Help Desk Analyst Tier

    General Dynamics Information Technology (Quantico, VA)
    …actual, potential, or suspected criminal, terrorism, sabotage, espionage, and subversive activities. **HOW OUR TIER II HELP DESK ANALYST WILL MAKE AN ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier II ** with GDIT. A career in enterprise IT means connecting… more
    General Dynamics Information Technology (09/27/24)
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  • IT Operations Staff ( Help Desk

    GovCIO (Chantilly, VA)
    **Overview** GovCIO is currently hiring for an IT Operations Staff Help Desk Tier I/ II to troubleshoot, diagnose, and resolve a diverse range of IT ... $150,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/4751/it-operations-staff-%28help- desk - tier -i- ii %29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-VA-Chantilly_ **ID**… more
    GovCIO (09/25/24)
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  • Help Desk Technician - Tier

    The Honey Baked Ham Company, LLC (Atlanta, GA)
    …an entrepreneurial spirit that's brought us a lot of success and we're looking for a Tier II Help Desk professional to join the team in our Dunwoody data ... will serve as the primary escalation point for the Tier I team and a liaison between other internal...or equivalent certification preferred.3+ years' experience in an IT Help Desk environment. An understanding of Active… more
    The Honey Baked Ham Company, LLC (09/29/24)
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  • Tier II Help Desk

    SAIC (Las Vegas, NV)
    …and challenging career with SAIC in Las Vegas, NV. Duties: + The qualified applicant will provide Tier II help desk support to users unable to resolve ... is seeking an experienced, motivated, career and customer-service oriented Help Desk Analyst to join our team...tech issues that exceed Tier 1 level support. + The candidate must provide… more
    SAIC (08/15/24)
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  • Help Desk Technician Tier

    T and T Consulting Services (San Antonio, TX)
    …phones and printers. + Identify network problems impacting users and work with appropriate Tier II or III administrators to quickly restore optimum service. + ... Provide a weekly report on the age of tickets currently in the queue, most common problem reported during the week, average time to close a ticket by technician, average time to close a ticket by type, and average time to close a ticket by week and by month. +… more
    T and T Consulting Services (09/10/24)
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  • Help Desk Tier I/ II

    General Dynamics Information Technology (Bethesda, MD)
    …**Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Help Desk Support,IT Tech Support,Troubleshooting **Experience:** 3 + ... + **Required Skills & Experience:** + Demonstrated experience in IT support or help desk rolesDemonstrated experience working with ticketing system and effective… more
    General Dynamics Information Technology (08/23/24)
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  • Tier 1 Technician/Specialist

    BCMC (Arlington, VA)
    …environments. Responsibilities: * Supports and provides Tier I ( Help Desk ) and Tier II (Escalation) problem identification, diagnosis and resolution ... incident response (tiered support model), using an Incident Management System. * Tier II experience: Prioritize incidents. Perform detailed troubleshooting, root… more
    BCMC (09/10/24)
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  • Service Desk Specialist

    Mercy University (Dobbs Ferry, NY)
    …+ Escalate requests or problems that cannot be handled by Help Desk staff to Tier II Technical Support. + Recognize that multiple calls related to the ... represent an incident and escalate the problem to both Tier II Technical Support and the Help Desk Manager. + Participate in project teams or lead… more
    Mercy University (09/06/24)
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  • Tier II Help Desk

    Insight Global (Sarasota, FL)
    Job Description Insight Global is seeking an individual with a strong IT Help Desk background to assist with a PC refresh project and a windows 11 upgrade. In ... and 2016 server environments including installation, configuration Active Directory Dental IT Help Desk exp Preferred Certifications: CompTIA A+ / CompTIA… more
    Insight Global (10/01/24)
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  • LOCAL Tier II Help

    Insight Global (Kansas City, MO)
    …Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements - Help Desk / IT Support background within a ... healthcare environment null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes… more
    Insight Global (08/28/24)
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  • Help Desk Support Specialist

    Three Saints Bay (Montgomery, AL)
    …all levels to include Senior, Journeyman, and Junior levels.** **Position Overview:** **Provide help desk support ( Tier I and II for Junior, Tier ... troubleshoot, SDC compatibility issues** + **Supports Help Desk Level I escalations to Level II **...in identifying and troubleshooting SDC compatibility issues** + **Supports Help Desk Level II escalations… more
    Three Saints Bay (09/25/24)
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  • System Administrator

    Synergy ECP (Columbia, MD)
    …devices, mobile devices, etc. Provides Tier I ( Help Desk ) and Tier II (Escalation) problem identification, diagnosis and ... and using IT systems + Provide Tier I ( Help Desk ) and Tier II (Escalation) problem identification, diagnosis and resolution of problems + Provide… more
    Synergy ECP (08/01/24)
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  • System Administrator 2

    Synergy ECP (Columbia, MD)
    …devices, mobile devices, etc. Provides Tier I ( Help Desk ) and Tier II (Escalation) problem identification, diagnosis and ... and using IT systems + Provide Tier I ( Help Desk ) and Tier II (Escalation) problem identification, diagnosis and resolution of problems + Provide… more
    Synergy ECP (08/01/24)
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  • Cyber Watch Officer

    Nightwing (Pensacola, FL)
    …environments. Responsibilities include: Supports and provides Tier I ( Help Desk ) and Tier II (Escalation) problem identification, diagnosis and ... incident response (tiered support model), using an Incident Management System. Tier II experience: Prioritize incidents. Perform detailed troubleshooting, root… more
    Nightwing (09/12/24)
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  • PC Technician - SECRET Security Clearance

    Stellar Innovations (Columbus, OH)
    …Security+ CE Certification. + MUST be willing to acquire a DLA CE Certification - IA Role/Function: Help Desk Tier II & III. This certification can be ... + Minimum of 1 year of relevant experience. + MUST possess an active/current IT- II SECRET Security Clearance. + MUST possess an active/current IAT II more
    Stellar Innovations (08/01/24)
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  • IT Help Desk Specialist

    Alaka'ina Foundation Family of Companies (Aberdeen Proving Ground, MD)
    …The Alaka`ina Foundation Family of Companies (FOCs) is looking for an IT Tier I/ II Help Desk Support professional for ... IT Help Desk Specialist Location MD -...DESCRIPTION OF RESPONSIBILITIES: + Provides IT Tier I/ II service center support + Provide help ... I/ II service center support + Provide help desk support to C5ISR personnel. Support… more
    Alaka'ina Foundation Family of Companies (09/24/24)
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  • Tier 2 - Help Desk

    PingWind INC (Cuba, NM)
    Tier 2 - Help Desk ...- can start with SECRET clearance Certifications:8570 IAT Level II and Computing Environment eg MD-100, AZ-104 or higher Required ... Required Experience: 2-5 Years PingWind is looking for a Tier 2 - Help Desk ...experience based on position level + 8570 IAT Level II and Computing Environment eg MD-100 or higher? Preferred… more
    PingWind INC (10/03/24)
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  • Help Desk Technician - Tier 1…

    IntelliDyne (Falls Church, VA)
    Help Desk Technician - Tier 1 Clearance: Active DOD Position of Trust level Security Clearance required. Status: Non-Exempt Location: Onsite ... Responsibilities: + Answer calls coming into the Tier 1 Help Desk by...operating environment. Qualifications: + DOD 8570 IAT Level I, II , or III certification required: A+, Network+, or Security+… more
    IntelliDyne (09/25/24)
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  • Help Desk Tier 1 Engineer

    Proven IT (Duluth, GA)
    Help Desk Tier 1... Help Desk Tier 1 Engineer Duluth, GA...ConnectWise + Communicates and works as a team with Tier II and Tier III ... (http://maps.google.com/maps?q=3435+Breckinridge+Blvd+Duluth+GA+USA+30096) Apply Job Type Full-time Description The Tier I Engineer is responsible for various managed IT… more
    Proven IT (09/06/24)
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  • Help Desk Specialist II

    NuAxis Innovations (Washington, DC)
    ** Help Desk Specialist II **...Must contribute to deliverables and performance metrics where applicable.uThe Tier II support is involved in resolving ... NOW! We are currently seeking a talented and motivated ** Help Desk Specialist II ** for... I, such as surges in high call volume, Tier II resource may be partially or… more
    NuAxis Innovations (09/11/24)
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