- Adams County Government (Brighton, CO)
- …downtime on end-user productivity. The primary responsibility of the Technical Help Desk Associate III ( Tier 3) is to provide senior-level hardware ... necessary to reduce downtime on end-user productivity. The primary responsibility of the Technical Help Desk Associate I ( Tier 1) is to provide first-level… more
- TekSynap (Tracy, CA)
- …CISA + CISSP (or Associate) + GCED + GCIH + DLA CE Cert IA Role/Function: Help Desk Tier II & III - may be obtained on day 1 + Must have the following: ... Active Secret clearance with IT-II sensitivity + One of the following active IAT II or III certifications: + Security+ CE + CASP+ CE + CCNA Security + CySA+ GICSP +… more
- Stellar Innovations (Columbus, OH)
- …be willing to acquire a DLA CE Certification - IA Role/Function: Help Desk Tier II & III . This certification can be achieved after starting by completing ... a free online course. + US Citizenship is mandatory. SIS, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender… more
- TekSynap (St. Louis, MO)
- …Solutions for the Information Technology Enterprise III (SITE III ).TheTier II Help Desk System Administrator provides Tier I and II technical ... **Responsibilities & Qualifications** **RESPONSIBILITIES** The Tier II Help Desk System Administrator is expected tobe able to: + Uses automated information… more
- UIC Government Services and the Bowhead Family of Companies (Barrow, AK)
- **Overview** Call Center/ Help Desk Technician III ...network solutions. + Act as an escalation point to Tier 1 and 2 groups regarding any application - ... (BWAK) We are currently searching for a qualified **On-Site** **Call Center/ Help Desk Technician III ** to deliver exceptional technical assistance to our… more
- Robert Half Technology (Pittsburgh, PA)
- Description We are in search of a Help Desk Analyst III to join our team in Pittsburgh, Pennsylvania. This role is vital to our Information Technology ... opportunity. The successful candidate will be instrumental in providing multi- tier technical support, resolving complex issues, and ensuring excellent customer… more
- T and T Consulting Services (San Antonio, TX)
- …T&T managers. **Required Skills & Qualifications:** + 3+ years experience supporting IT Help Desk + Experience using ServiceNow ticketing system + Experience ... + Identify network problems impacting users and work with appropriate Tier II or III administrators to quickly restore optimum service. + Provide Citrix… more
- TEKsystems (Colorado Springs, CO)
- TEKsystems is seeking a Tier 2 Service Desk Technician to support... Tier 1. Efficiently escalates incidents to higher Tier II or Tier III when ... and common windows applications * Works through various types Tier II issues with telephone assist * Provides answers...solutions to common problems as part of a customer self- help capability Required Skills: TS/SCI with CI Poly required… more
- Robert Half Technology (Atlanta, GA)
- Description We are looking for an experienced Tier III Technician. The ideal candidate will have strong expertise in Kaseya, Microsoft Intune, Office 365 ... administration, and Azure AD. You will be responsible for providing high-level technical support, troubleshooting complex issues, and ensuring the efficient operation of our client's IT systems. Responsibilities: Provide expert-level support and… more
- TekSynap (Silver Spring, MD)
- …best practices related to Data Center operations + Knowledge of and experience with help desk support and operation. + Knowledge of networking and network-based ... the following:** + MCP + A+ Network+ Sec **Overview** We are seeking a Tier III Windows Systems Administrator to join our team supporting the NOAA SBITS Contract… more
- TEKsystems (Thomasville, NC)
- …Windows 10, Hardware, Imaging, Desktop, Support, Troubleshooting, Desktop engineering, Powershell, Help desk Additional Skills & Qualifications Looking for ... point of contact for all warranty and non-warranty parts replacements Provide Tier 3 technical support. Test, document and recommend applications and operating… more
- General Dynamics Information Technology (Elkridge, MD)
- …Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Systems,Information Technology (IT) Systems ... operate. At GDIT, people are our differentiator. As a Helpdesk Technician you will help ensure today is safe and tomorrow is smarter. HOW A HELPDESK TECHNICIAN WILL… more
- General Dynamics Information Technology (Pearl Harbor, HI)
- …to end-users for PC, server, mainframe applications and hardware. + Handles problem that the first- tier of help desk support is unable to resolve. + May ... Polygraph **Public Trust/Other Required:** None **Job Family:** SCA **Skills:** Help Desk Support,Information Technology (IT) Systems,Troubleshooting **Experience:**… more
- Link Solutions Inc (North Liberty, NC)
- …appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Support Service Specialist (Intermediate and Senior Level) to join our ... Clearance required + Non-remote (relocation incentive available) As a Help Desk Support Service Specialist, you will...you will be the face of our team, providing Tier II concierge-like support to users via email, Microsoft… more
- Three Saints Bay (Montgomery, AL)
- …searching for all levels to include Senior, Journeyman, and Junior levels.** **Position Overview:** **Provide help desk support ( Tier I and II for Junior, ... ** Help Desk Support Specialist (4303)** Location...Tier II and III for Journeyman and Senior levels) for the Cargo...troubleshooting SDC compatibility issues** + **Supports Help Desk Level II escalations to Level III **… more
- General Dynamics Information Technology (Germantown, MD)
- …CmpTIA **Experience:** 3 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician III We are GDIT. We stay at ... Obtain:** Top Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Hardware, Help ...MAKE AN IMPACT: * Providing program support as a Tier 2 Service Desk Technician. Delivering excellent… more
- TekSynap (Denver, CO)
- …Defense Intelligence Agency's Solutions for the Information Technology Enterprise III (SITE III ).TheHelp Desk (Sys Admin)provides Tier I and II technical ... **Responsibilities & Qualifications** **RESPONSIBILITIES** The Help DeskSystems Administrator is expected tobe able to:...MS, 0-2 years experience **Overview** We are seeking aHelp Desk (Sys Admin)to join our Task Order proposal on… more
- NANA Regional Corporation (Herndon, VA)
- Akima is looking for a NANA Shareholder Help Desk Intern to work in our Herndon, VA office. The intern will assist providing the timely delivery of high-quality ... general questions. + Creating helpdesk request for escalation to Tier II and Tier III ...be available to work non-standard hours. + Comfortable with desk side support. + Must be a team player.… more
- NANA Regional Corporation (Herndon, VA)
- Akima is looking for a NANA Shareholder Help Desk Intern to work in our Herndon, VA office. The intern will assist providing the timely delivery of high-quality ... general questions + Creates helpdesk request for escalation to Tier II and Tier III ...be available to work non-standard hours + Comfortable with desk side support + Must be a team player… more
- Whidbey General Hospital (Coupeville, WA)
- JOB SUMMARY The Help Desk Technician provides support services to internal users of the organization's computer systems and data processing network. Acts as a ... users in solving their own data processing problems. The Help Desk Technician provides a valuable service...+ Aid users who experience technical problems. + Provide Tier I software and hardware support. + Coordinate application,… more