- Fairfax County Sheriff's Office (Fairfax, VA)
- Help Desk and Asset Lead (Business Analyst III) Print (https://www.governmentjobs.com/careers/fairfaxcounty/jobs/newprint/4762587) Apply Help ... + Benefits + Questions Job Announcement This position will lead the charge in managing and securing the agency's...the EHR and other IT systems. You will also help oversee security training compliance, monitor system access, and… more
- Choate Construction Company (Charlotte, NC)
- …with a passion for mentoring and providing top-notch technical support? Join our team as a Help Desk Lead and take charge of daily operations supporting over ... driven to enhance operational efficiencies. Key Responsibilities As the Help Desk Lead , you will:...support for other IT roles as necessary. + IT Asset Management: Manage purchasing and inventory of IT hardware… more
- ManTech (Glen Burnie, MD)
- …questions, and use + Experience providing training and guidance to more junior help desk personnel + Proven experience providing first level problem resolution ... Currently, ManTech is seeking a motivated, career and customer-oriented ** Lead Service Desk Support Specialist - Tier...tickets were assigned + Trained and certified in automated help desk management systems **Preferred Qualifications:** +… more
- Iowa Department of Administrative Services (Des Moines, IA)
- …vehicle as part of device deployment duties, as required by agency guidelines. + Help Desk Support + Act as a team lead , guiding and prioritizing Help ... Information Technology Specialist 4 - Help Desk Specialist Print (https://www.governmentjobs.com/careers/iowa/jobs/newprint/4762604) Apply Information… more
- SAIC (Washington, DC)
- **Description** Responsible for providing desk side support to end users for complex issues regarding response and resolution. Escalation point for Junior and ... Mid-level desk side engineers. Ability to act independently in a...team of technicians including workload and performance. + The lead will be expected to manage schedules and coverage… more
- InfraSource (Columbus, OH)
- …and - above all - a commitment to safety, quality, and our people. Job Title: Help Desk /Infrastructure Manager Location: Columbus, OH Job Summary: The Help ... Desk /Infrastructure Manager will be responsible for oversight of the Help Desk and Infrastructure teams. This will include monitoring generating, operating,… more
- General Dynamics Information Technology (Washington, DC)
- …**Job Description:** Seize your opportunity to make a personal impact as the ** Help Desk Systems Administration Manager** supporting IT support services critical ... career. At GDIT, people are our differentiator. As the Help Desk Systems Administration Manager supporting the...Problem Management. + Demonstrating a strong understanding of IT Asset Management (ITAM) and its integration with ITSM. +… more
- Boulder Community Hospital (Boulder, CO)
- …support to customers Respond to, troubleshoot, and resolve (or escalate to Service Desk Lead ) all customer inquiries submitted to the helpdesk via telephone, ... Service Desk Support Analyst I Boulder Community Health, Boulder, CO...web-based help tracking system, e-mail, or voicemail systems. Ensure that user… more
- AeroVironment (Simi Valley, CA)
- …articles and/or self- help materials. + Other duties as assigned by team lead or service desk manager. Basic Qualifications (Required Skills & Experience) + ... **Worker Type** Supplemental **Job Description** Summary: The Service Desk Intern is a member of the Information...PC refreshes, e-waste activities and works with the IT asset manager to ensure CMDB is updated appropriately and… more
- TECO Energy (Ybor City, FL)
- …filtering utilizing our support tools (CA Service Center, CMDB, Express Metrix, IT Asset Management Tools, Service Desk .) (30%) 2. Validates, prepares and ... database, equipment being disposed of is deleted out of asset repository and all Service Desk request...the planning and management of the CMDB through the asset lifecycle replacement. In addition, lead the… more
- Wayfair (Wilmette, IL)
- Asset Protection Host Associate (Part Time) Location: Wilmette, IL The pay for this position is $17.00/hr however, base pay offered may vary depending on location, ... job-related knowledge, skills, and experience. Overview As an Asset Protection Host, you will support the Asset...signs of dishonesty and communicate observations with the AP Lead , Manager or AP Specialists on duty Provide witness… more
- ROUSH (Livonia, MI)
- … Lead will provide Level 1 and Level 2 support, Level 1 is provided via a Help Desk , Level Two support can be in the IT Office or at the user's location. ... include the oversight of the daily operations of the Help desk and the Desktop Technicians. Management...based in Livonia, MI. As an IT Desktop Technician Lead , you will: + Provide guidance to the… more
- SAIC (Washington, DC)
- …and general troubleshooting and problem resolution. + Escalation point for Junior and Mid-level desk side engineers. + Must be able to manager a team of technicians ... including workload and performance. + The lead will be expected to manage schedules and coverage...junior, mid, and senior level techs, provide expertise to help solve difficult problems + Manage schedules for team… more
- Koniag Government Services (Boise, ID)
- …Assist Launcher, Microsoft Remote Desktop to provide remote customer support Utilize the Help Desk ticketing system to document all work, progress, and ... , a Koniag Government Services company, is seeking an experienced **Desktop Support Lead ** with a Public Trust Clearance to support **TGS** and our government… more
- Serco (Norfolk, VA)
- …the United States Navy - Serco has a great opportunity for you! This Lead Waterfront Integrator position will be on a dynamic team responsible for developing and ... Center (NSWC) Carderock Division (CD) Code 80. As the Lead Waterfront Integrator for our US Navy autonomy control...given time, report status and configuration details of an asset to our software and test engineers. + Ensure… more
- Perdue Farms, Inc. (Salisbury, MD)
- …companies. **Summary** We are recruiting for an IT Support Supervisor. The Service One Service Desk is the first point of contact for all users of IT services. The ... hands-on role that is responsible for supervising the Service Desk team and performing Team Leadership duties focused on...Problem Management and Change Management processes. They will also help to support & administer the ITSM system. This… more
- Lake Erie College of Osteopathic Medicine (Greensburg, PA)
- …the School. This person is r esponsible for daily operations of the IT Help Desk , including procurement and deployment of equipment, assisting in problem ... and staff offices. This person will also take the lead on new instructional technology projects, be responsible for...directory and Exchange/Office 365 accounts for students; + Answer Help Desk calls from students. Create and… more
- Chenega Corporation (Alexandria, VA)
- …approximately fifty sessions per month. + Develop and document core service desk SOPs, Frequently Asked Questions (FAQs), and self- help and troubleshooting ... delivers services, staff, and expertise to operate and maintain service desk functions that provides a ticketing system, operational support, and troubleshooting… more
- Lake Erie College of Osteopathic Medicine (Bradenton, FL)
- …Institution. This position is responsible for the daily operation of the IT Help Desk including supervision of staff, procurement and deployment of equipment, ... staff offices. The Assistant Director will also take the lead on new instructional technology projects, and be responsible...satisfy requirements; + Oversee the management of corporate IT help desk activities and resolve escalated issues… more
- Post Holdings Inc. (Lakeville, MN)
- …liaison for all thing related to Asset Data. Example include resolving help desk tickets, problem solving, escalation of issues, system updates, system ... right now, we're growing and need passionate, driven individuals with diverse perspectives to help us reach greater heights. That's where you come in. Join a team… more