- Nesco Resource (Columbus, OH)
- …of customized telecom and mobile management solutions as their Customer Service Helpdesk Representative! This position is onsite Columbus OH . We are looking ... required MUST live local to Columbus, OHA typical day as a Customer Service Helpdesk Representative may include: Assisting with 10-20 calls be day. Using a Remedy… more
- Infovision Consultants Inc (Dallas, TX)
- Job Title: IT Technical Helpdesk Specialist Location: Pflugerville TX Onsite Duration: 12 months Job Summary: We are seeking a highly skilled IT Technical ... Helpdesk Specialist with expertise in IT Service Management (ITSM),...Minimum of 10 years of experience in an IT helpdesk or technical support role. Strong expertise in IT… more
- Southwest Research Institute (San Antonio, TX)
- …Serve as the first line of support for help and answers to computer-related issues and questions.Setup/install computer systems for new and existing Division ... employees.Gather and analyze information about users computer related issues and determine proper routing for issue resolution.Provide inventory management and documentation.Create purchase requisitions to replenish needed supplies, add to inventory, and in… more
- Dexian - Signature Consultants (Des Moines, IA)
- Job Summary: Dexian is seeking an IT HelpDesk for an opportunity with a client located in Des Moines, IA. Responsibilities: Provide phone, chat, email, and in-person ... support for hardware and software issues, including PFG-specific applicationsPassword support, laptop replacements, imaging laptops, data migration, inventory management, and following inventory processesUtilize Cherwell, Jira, Confluence, LogMeIn, Windows 10,… more
- EDI Staffing (Kildeer, IL)
- …Administrator will be responsible for the administration of all helpdesk services, implementing, maintaining, and troubleshooting desktops, laptops and peripheral ... systems using the ticketing systems in place. This individual will work together with vendors, service providers and other technical staff to insure the highest levels of system availability and customer service. The position will also be responsible for… more
- Creative Financial Staffing (Bakersfield, CA)
- …high-quality customer service while promoting end-user satisfaction through managing the helpdesk and technology support process. Maintain IT asset inventory. Ensure ... customer service is timely and accurate daily. Recruit, train and support help desk representatives and technicians Set specific customer service standards. Minimum Requirements: Worked in Help Desk and helped build a team Active Directory Azure Leadership… more
- Eisai, Inc (Exton, PA)
- …software/patch testing and release process for lab software.Lead the Helpdesk delivery and escalation process, identify opportunities to resolve issues ... in the most timely/effective manner.Mentor and manage high-performing staff, address roadblocks and resource or quality issues.Participate in and/or Lead Continuous Service Improvement processes as part of Exton IT service delivery lifecycle.Ensure quality of… more
- HHS Technology Group, Inc. (Atlanta, GA)
- …we need: HHS Technology Group is seeking qualified applicants for the position of Helpdesk Support role. This is a full time salaried position with full benefits and ... of Microsoft Office 365 2 years of experience with Customer Support or Helpdesk 2 years of experience in software Experience troubleshooting Experience in incident… more
- SNI Technology (Woodland Park, CO)
- Title: Helpdesk Technician Location: onsite - Woodland Park, CO Start Date: ASAP Status: contract to hire Pay Rate: $25.50 - $28.50/hr. Our client is seeking a ... Helpdesk Technician for an exciting contract to hire opportunity. The Helpdesk Technician will provide hands-on and remote support within an international,… more
- Kore 1 (Anaheim, CA)
- …leveraging PowerShell and related tools . Interface with the Systems Administrators/ Helpdesk Technicians and provide Level 2 Support. Maintain ongoing communications ... with support teams regarding application issue resolution and general workstation management support. Assure ITIL compliance including inventories, documentation and change management processes. Document and improve internal procedures. Resolve desktop,… more
- Life & Safety (Longmont, CO)
- …GED required Experience: 2+ years customer service experience required in a helpdesk environment 1+ year experience with MS Azure/Intune/Entra, Outlook, and MS MFA ... Authentication 1-year experience in the 9-1-1 or public safety industry preferred Strong problem-solving skills and ability to think analytically Excellent communication skills, both verbal and written Ability to work independently and collaboratively in a… more
- KaiHonua (Killeen, TX)
- …compiles information from current and future IT and telecommunications systems helpdesk tickets ie, Remedy for NEC reimbursable servicesPrepares graphs and charts ... to analyze trends in above base line requirements and provides estimated cost data to the NEC for use in resource management decisionsConduct research of records, reports, functional statements, operating regulations, directives and other pertinent sources to… more
- Galapagos Federal Systems, LLC (Huntsville, AL)
- …deadline (Advanced: FITSP-O or GICSP or CASP+ or CISA or SSCP).General Helpdesk /Tier 2/Desktop support experience consistent with the "Skills / Experience Required" ... section above.Will consider candidates with Sys Ad experienceBenefitsMedical, dental, vision, disability, and life insuranceFlexible Spending Accounts401(k)PTOTuition reimbursementPaid federal holidaysSecurity Clearance Must be a US Citizen. A high-level… more
- OSI Group (Aurora, IL)
- …monitoring and taking action on any pricing issues communicated through pricing helpdesk mailboxes. There will also be additional reporting and project work as ... assigned.* Job is an individual contributor.* Job is an individual contributor and has no direct reports.* This person will be responsible for timely and accurate loading of customer pricing into the system of record for Movex and/or SAP.* Coordinate pricing… more
- Southwest Research Institute (San Antonio, TX)
- …existing IS equipment and assets in accordance with SwRI policy.Provide level 1 helpdesk support and triage user issues.Support ongoing internal IS projects such as ... data migration project.Provide assistance with end user mobile devices. Requirements: Must be pursuing a Bachelors degree in Information Technology or Information Systems.0 years: Prior level 1 help desk support experience.General computer knowledge, including… more
- SNI Technology (Greeley, CO)
- …- Tier I Support Job SummaryUnder general direction and guidance, the IT Helpdesk Specialist will contribute to the success of the IT department by supporting ... This needs to be approved by the IT Service Manager before leaving the Helpdesk . Helpdesk should never be unmanned.Minimum Qualifications: At least three years… more
- SNI Technology (Greeley, CO)
- …- Tier I Support Job Summary Under general direction and guidance, the IT Helpdesk Specialist will contribute to the success of the IT department by supporting all ... needs to be approved by the IT Service Manager before leaving the Helpdesk . Helpdesk should never be unmanned. Minimum Qualifications: At least three years of… more
- STS Technical Services (Jensen Beach, FL)
- Location: Jensen Beach, Florida Department: Information Technology Reports To: IT Helpdesk Manager Position Summary: STS Aviation Group is seeking a Junior IT ... infrastructure, including servers, networks, and applications. Essential Functions: Provide helpdesk support for computers, networks, IT infrastructure, and phone… more
- Rose International (Los Angeles, CA)
- …a wide variety of technical issues, solve day-to-day technical escalated helpdesk ticketsAbility to work within a team environment.Self-starter with the initiative ... and ability to complete tasks under minimal supervision.Ability to multitask.Summary of Linux System Administrator Duties:Collaborate with other personnel on technical projects for the advancement of IT services and capabilitiesProvides guidance and direction… more
- Lennar Mortgage (Charlotte, NC)
- …of server downtime, LAN/WAN connectivity issues immediately to manager and helpdesk team. - Performs basic troubleshooting on LAN/WAN connectivity under the ... direction and guidance of telecommunications or network team. - Provides weekly status report to the Onsite IT Manager summarizing highlights of weekly activities and outstanding issues. - Monitors and assists with coordinating the activities of third-party… more
