- Lockheed Martin (Lexington, KY)
- …provider of a wide range of tailored logistics, maintenance and sustainment services is seeking a Helpdesk \- Tier 1 / 2 Technician to join the SOF GLSS ... team in Lexington, KY\. The candidate will perform classified Helpdesk \- Tier 1 / 2 Technician duties supporting multiple Special Operations groups and… more
- Project Renewal, Inc. (New York, NY)
- …via remote connections and in person. Essential Duties & Responsibilities: * Provide Tier 1 and 2 helpdesk support by phone and in-person * Assist with ... IT Helpdesk Specialist Information Technology- Varick Street, 200 Varick...of America Req #1250 Monday, September 23, 2024 Title:IT Helpdesk Support Specialist Location: Manhattan, New York Salary:$50,000 -… more
- Robert Half Technology (Kansas City, MO)
- …documentation. Requirements * Possess a minimum of 2 years of experience in a Tier 1 Technical Support or Helpdesk role * Skilled in operating Active ... the Information Technology industry, located in KANSAS CITY, Missouri. The role of a Tier 1 Technical Support | Helpdesk is crucial to our team. Your primary… more
- TEKsystems (Coppell, TX)
- …require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1 - 2 years of helpdesk / call center experience 1 ... CANDIDATES MUST LIVE IN THE DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: Overview: The Service Desk Analyst has a very wide array… more
- Cayuse Holdings (Pendleton, OR)
- …USD $16.50 /Hr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1298/ tier - 1 .0- helpdesk -specialist/job?mode=apply&apply=yes&in\_iframe= 1 ... communication, resolution, and recovery of incidents not assigned to Tier 2 . Enter datasets relative to the...Qualifications: + High School diploma or GED required + 1 year of Service/Help desk or customer service support… more
- Cayuse Holdings (Pendleton, OR)
- …USD $16.00 /Hr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1556/ tier - 1 .0- helpdesk -specialist/job?mode=apply&apply=yes&in\_iframe= 1 ... communication, resolution, and recovery of incidents not assigned to Tier 2 . Enter datasets relative to the...Qualifications: + High School diploma or GED required + 1 year of Service/Help desk or customer service support… more
- TEKsystems (Coppell, TX)
- POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK Looking for candidates that have gained the A+ Certification. Candidates that have completed 80% of the studies ... towards the certification are also welcome to apply. We are open to applicants that have completed the Google certification that is comparable to the A+. | Eligibility requirements apply to some benefits and may depend on your job classification and length of… more
- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- …service desk Maximo queue. Troubleshoot with end-user, triage service tickets, and route to appropriate Tier 2 and Tier 3 support. + Document and communicate ... closing of tickets. + Assist in enhancing documentation for Tier 2 and Tier 3...maintain or assist in the development and maintenance of Tier 1 documentation including a knowledge base.… more
- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist Ft. Belvoir, VA Join...to the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members ... our Talent Network Junior Helpdesk Support Services Specialist Ft....systems or components in the data center within two ( 2 ) hours during the normal duty day. + Participate… more
- CUNY (New York, NY)
- IT Support Assistant (Hourly) -Client Services Desktop Support Technician Tier 2 **GENERAL DUTIES** IT Support Assistants support routine operations and problem ... successful candidate will have the following responsibilities: + Provide tier 2 in-person IT support to troubleshoot...QUALIFICATIONS** + At least 12 months of experience providing tier 1 or better IT help desk… more
- US Signal Company LLC (Eden Prairie, MN)
- …Signal Cloud, Disaster Recovery, and Data Protection services. The primary function of the Tier 2 Specialist is to provide a world-class level of customer ... acts as an escalation point and mentor to the Tier 1 Support Agents. A Specialist must...is desired. + Experience working in a process driven helpdesk environment. Working Conditions and Physical Demands: The majority… more
- KPH Healthcare Services, Inc. (East Syracuse, NY)
- …**.** Connect With Us! (https://kphcareers-kphhealthcareservices.icims.com/jobs/13264/call-center-representative- tier - 2 /job?mode=apply&apply=yes&in\_iframe= 1 ... supports in the augmentation of training and development efforts of our helpdesk . + Performs office duties as needed (includes copying, collating, mailings, filing,… more
- City of New York (New York, NY)
- …resolution. The Bureau of Business Information Technology (BIT) seeks to hire one ( 1 ) IT Service Management Specialist to provide Tier I Technical support ... remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical...operations; 3. Education and/or experience which is equivalent to " 1 " or " 2 " above. Additional Information The… more
- Stratus Solutions (Washington, DC)
- …life (just a few of the things you may do on any given day): Provide Tier I support for requests for service through email, phone, or in-person interaction with USCP ... will excel in the role if You have previous helpdesk experience supporting a Government agency in a fast-paced...call, and in-person. Triage and escalate IT issues to Tier II, Tier III, and OIS management… more
- Northrop Grumman (Suffolk, VA)
- …Proficiency in Juniper and Cisco Networks + Network Operations Center Experience + Tier 1 and 2 Helpdesk Experience + Highly self-motivated with a keen ... Required:** Yes, 25% of the Time + **Positions Available:** 1 At Northrop Grumman, our employees have incredible opportunities...IT, Cybersecurity, or related field, with a minimum of 2 years of experience + Master's degree in CS,… more
- TEKsystems (Frankfort, KY)
- …Technician for our clients Service Desk team. The group of 20+ Service Desk Technicians provides Tier 1 & 2 technical support and handles a wide variety of ... to be associated with the new staff members * 1 year of IT experience as a Help desk...knowledge base writing. * Experience in phone center and/or helpdesk work * Experience working in a lively and… more
- TEKsystems (West Bend, WI)
- …team on a long-term contract basis. This role involves handling escalations from the Tier 1 helpdesk team, assisting with onboarding and offboarding ... Key Responsibilities: + Escalation Management: Handle escalations from the Tier 1 helpdesk team, ensuring...processes and improve efficiency. Required Skills: + Desktop Support: 2 + years of white glove desktop support experience, providing… more
- TEKsystems (Baltimore, MD)
- Description: This is a traditional tier 1 helpdesk opening. The ideal candidate will have experience supporting end users in common IT issues such as ... The teams splits into shifts to support during bank hours. Required skills: 1 . Experience working on a helpdesk and supporting/troubleshooting AD, Password… more
- Cayuse Holdings (Rosslyn, VA)
- …and Office 365 GCC-High products, networking, and services. Assists the IT department with Tier III helpdesk support and addresses critical helpdesk issues ... to meet the demands of this position. + General office environment and remote with at least 2 days per week in the DC office + Must be able to establish a productive… more
- CACI International (Washington, DC)
- …(just a few of the things you may do on any given day):** + Provide Tier I support for requests for service through email, phone, or in-person interaction with USCP ... excel in the role if:** + You have previous helpdesk experience supporting a Government agency in a fast-paced...the ability to triage and escalate IT issues to Tier II, Tier III, and OIS management… more