- City of New York (New York, NY)
- …and communities. The Department of Youth and Community Development is seeking to hire a Helpdesk Analyst in the Agency Payment Unit (APU). Under the guidance of ... the Deputy Director of APU, the Analyst will be responsible for reviewing and routing incidents...submitted via DYCD ServiceNow for all financial inquires. The analyst will provide technical assistance (TA) to Health and… more
- Belcan (Indianapolis, IN)
- Desktop Analyst 1- Helpdesk Job Number: 353109 Category: -Software & Systems SBU Description: A Desktop Analyst 1- Helpdesk job in Indianapolis, IN is ... out of the Information Technology Services Group (ITSG). This position will perform helpdesk support and desktop support. Candidates must have a passion for managing… more
- University of Utah (Salt Lake City, UT)
- …**Job Title** Technical Support Analyst **Working Title** Full-Time Technical Support Analyst (IT Helpdesk ) **Job Grade** E **FLSA Code** Computer Employee ... institutes within the David Eccles School of Business. The helpdesk technician in this role will work with faculty,...of desktop computers and laptops, and serving as a helpdesk resource for assigned areas. The Eccles IT Group… more
- TEKsystems (Cockeysville, MD)
- …This person will be providing mostly phone support to roughly around 175 clients. They will be using Connectwise ticketing system to field the calls which could range ... from printer issues, network connectivity and Windows 10. This individual also must have some VPN and Active Directory support experience. After this person is trained they may be traveling to client sites to provide hands-on support to any issues they could… more
- TEKsystems (Cockeysville, MD)
- …This person will be providing mostly phone support to our client, roughly around 175 clients they could be supporting. They will be using Connectwise ticketing system ... to field the calls which could range from printer issues, network connectivity and Windows 10. This individual also must have some VPN support experience as well as Active Directory support (resetting passwords, unlocking accounts) After this person is trained… more
- TEKsystems (Baltimore, MD)
- Our client is hiring a Tier 1 IT Helpdesk Technician. This person will be responsible for all standard IT helpdesk support duties (including internal and ... external calls). The primary responsibilities of the position will include calls from external customers related to accessing account information through various types of media including Internet and phone access. The position answers calls from internal… more
- Motion Recruitment Partners (Temple, GA)
- …Tier 1 Helpdesk Temple, Georgia **Onsite** Contract $20/hr - $25/hr As an IT Helpdesk Analyst , you will serve as the first point of contact for the ... employees' technical issues while also taking on the role of Permissions Analyst . You will handle the setup of access permissions for new hires, ensuring they have… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst , ... of escalated tickets. Requirements Qualifications: + Prior experience in a Tier 2 helpdesk or technical support role is essential. + Strong knowledge of desktop… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst , you will be the ... is not required. Requirements Qualifications: + Prior experience in a Tier 1 helpdesk or technical support role is beneficial but not mandatory. + Strong… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support team. As a Tier 3 Helpdesk Analyst , you ... evolving needs. Requirements Qualifications: + Extensive experience in a Tier 3 helpdesk or advanced technical support role is essential. + In-depth knowledge of… more
- Palmer College of Chiropractic (Davenport, IA)
- …and College AV equipment. ORGANIZATIONAL RELATIONSHIPS + Responsible to the Lead Helpdesk Analyst with support responsibility to all other departments and ... of Chiropractic is looking for an IT Help Desk Analyst ! The Help Desk Analyst is a...of 2 years of providing technical support in a helpdesk or desktop support environment, or an equivalent combination… more
- DXC Technology (Auburn Hills, MI)
- …for our customers and colleagues at DXC.com . TCSC Technical Helpdesk Representative duties include problem recognition, research, isolation, resolution, and ... developing follow-up steps in support of IT systems that support vehicle programing. The TCSC Technical Representative is able to resolve less complex problems immediately, while more complex problems are escalated for resolution. The successful candidate will… more
- Citigroup (Tampa, FL)
- …+ Bachelor's/University degree or equivalent experience Digital Client Support - CitiDirect Helpdesk Intmd. Analyst + Track all client and internal partner ... interactions timely and appropriately + Troubleshoot technical issues with the CitiDirect application, analyze user software against requirements and troubleshoot user Internet and connectivity issues + Diagnose user-based errors versus application issues… more
- Medical Mutual of Ohio (Dublin, OH)
- …in PC Operating Systems and application productivity suites. Professional Certification(s): + Helpdesk Support Analyst Certification preferred. + Helpdesk ... in PC Operating Systems and application productivity suites. Professional Certification(s): + Helpdesk Support Analyst Certification preferred. + Helpdesk … more
- Hargrove Engineers & Constructors (Houston, TX)
- …supported by the IT department. + Working closely with the PC/Network Support Analyst in resolving helpdesk issues. + Coordinating efforts to resolve end ... user requests using remote technology. **Ideal Background** **Education:** High School Diploma or equivalent is required. Advanced Technical coursework or College degree is preferred. **Certification:** A+ Certification is preferred. **Experience:** This… more
- Koniag Government Services (Arlington, VA)
- …Solutions, a Koniag Government Services company **,** is seeking a part time Helpdesk Specialist - Intermediate with an active Seret clearance to support KDS and ... systems, and the IT infrastructure to serve + as customer technical analyst with responsibility for resolving the most complex customer problems. + Knowledge… more
- TEKsystems (Coppell, TX)
- …YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: Overview: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, ... to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdesk / call center experience 1-2 years of experience working with "help… more
- Citigroup (Tampa, FL)
- The Customer Service Intermediate Associate Analyst is a developing professional role which integrates in-depth specialty knowledge with a solid understanding of ... industry standards and practices; demonstrates good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies.… more
- City of Reno, NV (Reno, NV)
- …of supervisory experience. OR Two years of experience as a Systems Analyst /Senior Systems Analyst /Database Administrator/ Helpdesk Supervisor with the City ... of supervisory experience. OR Two years of experience as a Systems Analyst /Senior Systems Analyst /Database Administrator/ Helpdesk Supervisor with the City… more
- State of Colorado (Denver, CO)
- IT Support Analyst Print (https://www.governmentjobs.com/careers/colorado/jobs/newprint/4699823) IT Support Analyst Salary $50,000.00 - $70,000.00 Annually ... Description of Job We're seeking an experienced IT Support Analyst with strong customer service skills to be a...is to provide tier 0 and tier 1 IT helpdesk support to the Colorado State Legislature. As a… more