- Autopay (Denver, CO)
- …create a collaborative team mindset and a better place to work. SUMMARY The Helpdesk Analyst II is responsible for providing first-level technical assistance ... employees in various ways to resolve issues and increase productivity. The Helpdesk Analyst will also work with our systems administrator on hardware, software,… more
- Hargrove Engineers & Constructors (Mobile, AL)
- …supported by the IT department. + Working closely with the PC/Network Support Analyst in resolving helpdesk issues. + Coordinating efforts to resolve end ... user requests using remote technology. **Ideal Background** **Education:** High School Diploma or equivalent is required. Advanced Technical coursework or College degree is preferred. **Certification:** A+ Certification is preferred. **Experience:** This… more
- CACI International (GA)
- GETS User Outreach and Helpdesk Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee Type: Regular ... + Conduct root cause analysis at Tier I and II levels + Provide weekly updates on current and...Enterprise Tasking, Processing, Exploitation, and Dissemination Services (GETS) in analyst capacity + Experience utilizing SPLUNK to pull reports… more
- Koniag Government Services (Arlington, VA)
- …Solutions, a Koniag Government Services company **,** is seeking a part time Helpdesk Specialist - Intermediate with an active Seret clearance to support KDS and ... monitors, keyboards, mice, headsets, cameras, VOIP phones. + Tier II technicians are the primary POC for incident and...the IT infrastructure to serve + as customer technical analyst with responsibility for resolving the most complex customer… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst , ... of escalated tickets. Requirements Qualifications: + Prior experience in a Tier 2 helpdesk or technical support role is essential. + Strong knowledge of desktop… more
- Robert Half Technology (Harrisburg, PA)
- Description We are in search of a skilled Help Desk Analyst II to join our team located in HARRISBURG, Pennsylvania. Your role will primarily involve handling ... contract to permanent employment opportunity. Responsibilities: * Efficiently handle helpdesk requests related to macOS, Microsoft365, collaboration software, and… more
- Robert Half Technology (Plainfield, IN)
- Description We have a client based in Plainfield, Indiana, in search of a Help Desk Analyst II . The ideal candidate for this role will be tasked with providing ... which includes hardware, software, and peripheral devices. * Monitor and manage helpdesk tickets, ensure efficient incident resolution, and handle project tasks as… more
- Link Solutions Inc (Frederick, MD)
- …CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Support Analyst (Senior-Level) to join our team in support of the US Army PEO Solider ... Security Clearance + Non-remote (relocation incentive available) The Help Desk Support Analyst will support and manage the functionality and efficiency of desktop… more
- Link Solutions Inc (Charleston, SC)
- …for CMMI ML3 for Services and Development. Links Solutions is seeking a Computer System Analyst III to join our team in Charleston, SC. + Must be a US Citizen ... be able to come into office 1-2 days a week) The Computer Systems Analyst will oversee cybersecurity operations, system maintenance, and network support at the Naval… more
- BAE Systems (Rome, NY)
- **Job Description** BAE Systems is seeking a **Help Desk Analyst ** to support programs and efforts within the AFRL RIE cross domain and data and information handling ... in a dynamic environment + Document the response to tickets in Jira Helpdesk or approved issue management and tracking software + Provide system monitoring,… more
- Boulder Community Hospital (Boulder, CO)
- Service Desk Support Analyst I Boulder Community Health, Boulder, CO 80303 $22.86 - $33.04 an hour - Full Time, Evenings. 40 hours a week. *Includes Evening ... Differential. Boulder Community Health is seeking a Service Desk Support Analyst to provide technical support to Service Desk customers. Benefits: *Health insurance,… more
- City of New York (New York, NY)
- …well as remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical issues related to personal ... operating procedures on software and hardware deployments, account administration, and helpdesk tasks. Provides support related to testing and deployment of… more
- Medical Mutual of Ohio (Columbus, OH)
- …and begins the resolution of hardware and software problems. Performs Helpdesk functions. **IT Operations Technician II ** Maintains, monitors, executes, ... and begins the resolution of hardware and software problems. Performs Helpdesk functions. **IT Operations Technician III** Oversees the operation and utilization… more
- CACI International (Chantilly, VA)
- …recurring problems and patterns of problems **Qualifications:** + 1+ year of experience in helpdesk support and or networking + Current IAT Level II - Security ... + Degree or equivalent work experience + Experience working with helpdesk ticketing tools and knowledge base resources + Experience troubleshooting Microsoft… more
- Design To Delivery Inc (Washington, DC)
- …the Managing Director, Deputy Managing Director, and primarily Supervisory Procurement Analyst with projects related to policies, data, training, and systems. The ... and administrative issues. + Supervision becomes progressively less detailed than SCS II , and the PSC performs progressively more responsible assignments than SCS … more
- Link Solutions Inc (White Sands Missile Range, NM)
- …available) The Computer User Support Specialist will support the DEVCOM Analyst Center (DAC). This role provides above baseline/Tier 2 concierge-like support ... maintain a DoD Secret Security Clearance. + IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140...desktop (Citrix) is preferred. + Experience using SolarWinds Web Helpdesk and Remedy is preferred. + Experience working in… more