- Insight Global (San Francisco, CA)
- …is looking to hire a Helpdesk Eng 1 to join their team! As a Helpdesk Engineer I you will be responsible for ensuring the effective use of systems/services ... like Jira, Google Workspaces, MacOS, Windows, JAMF, Office 365, Slack, and Zoom. This is an exciting opportunity as you will play a key role in ensuring that all technical issues are resolved efficiently and that the client's high standards of customer service… more
- TEKsystems (New York, NY)
- …in business partnership - primarily involved with customer facing support This helpdesk /IT group only supports employees and internal folks, not the doctor network. ... Helpdesk lead and 1 IT support person are in...doing a ton of level 1 - doing more L1 /L2, but also program AI tools to handle those...right person. But really need someone who can handle L1 and L2 tickets. They are trying to automate… more