- Two95 International Inc. (Cherry Hill, NJ)
- Title: Helpdesk Level 2 support Work Location : Cherry Hill, NJ Type : Full Time with our client Salary: Market + Benefits Requirements Job ... helpdesk ticketing system. + Escalate complex issues to higher- level support staff as needed. + Install,...+ 2 + years experience working in a helpdesk or technical support role. + Tier… more
- TEKsystems (Lansing, MI)
- …looking for strong technicians to provide Level 1 and Level 2 Helpdesk phone support to its enterprise environment within Windows Devices . These ... One of TEKsystems Healthcare clients is looking for multiple qualified candidates to support their IT department's Helpdesk Team . Our client is currently going… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …levels. Qualifications/Experience: + Active TS/SCI Clearance + Minimum 5 years' experience with helpdesk support and operation in a DoD IT environment + Minimum ... to assist in directing and managing the program's executive support group. The candidate must reference their ability and...+ Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk function and DISAC… more
- TekSynap (Arlington, VA)
- …+ Clearance: Must possess a Top Secret/SCI clearance **Overview** We are seeking a Tier 2 Helpdesk Lead CAB Manager for Tech Control to join our team supporting ... Control Facility Service Desk. + Provide Tier-II Work Center support to receive and log trouble calls, track, resolve,...+ Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC… more
- Candela Corporation (Marlborough, MA)
- …setting remote access, and monitoring system health. . Serve as anescalation point (tier 2 and 3) for the helpdesk team to solve end-user requests. . ... **Senior Helpdesk Specialist** Requisition Number **2728** Location **US -...provide the highest levels of clinical, technical, and customer support and continue to build on the longstanding partnerships… more
- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist Ft. Belvoir,...the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members when ... VA Join our Talent Network Junior Helpdesk Support Services Specialist Ft. Belvoir, VA...systems or components in the data center within two ( 2 ) hours during the normal duty day. + Participate… more
- ManpowerGroup (Norfolk, VA)
- …resolved within the agreed service levels. **6) Escalation:** a) Escalate complex issues to Level 2 support or appropriate teams when necessary. b) Follow ... their team in **Norfolk, VA** . **Job Title: L1 Support for Service Desk and Helpdesk ** **Location:...the following activities will be supported: **1) End-User Device Support :** a) Provide first- level support … more
- Jimcor Agency Inc. (Montvale, NJ)
- …IT Team. Position Overview: The Helpdesk person is responsible for providing first level email, phone, and desktop support for 180 employees that are working ... isolate faulty hardware or software. + Manage and track support requests. + Establish and maintain relationships with 3rd...or Certification in the IT field with up to 2 years of experience. + Ideal candidate is knowledgeable… more
- Trace Systems Inc (Shaw AFB, SC)
- …contract requirements,US Citizenship is required. + DoDM 8140 Information Assurance Technical (IAT) Level 2 or higher G ENERAL EXPERIENCE: + Responding to help ... Job Responsibilities: Trace Systems is actively recruiting for a Helpdesk Administrator I to support the AFCENT...Associates degree in Computer Science or related field; or 2 + years' IT Help Desk Support experience,… more
- TEKsystems (Coppell, TX)
- …very little effort, to mid- level troubleshooting to triage and/or resolve issues. Experience: 1- 2 years of helpdesk / call center experience 1- 2 years of ... AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: Overview: The Service Desk...Skills: call center customer service, call center operations, phone support Pay and Benefits The pay range for this… more
- Robert Half Technology (Houston, TX)
- …issues ESSENTIAL DUTIES AND RESPONSIBILITIES * Answer, resolve or escalate level 1 and level 2 related support requests both local and via global IT ... 2 -3 years' experience in an IT systems support role who is keen to develop themselves further...thinker who can provide our employees with a high level of end user support and can… more
- Tradeweb (Golden, CO)
- …You should have effective communication skills. **Responsibilities** + Handle level 1 and level 2 help desk support . + Manage and monitor various ... https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf **Job Responsibilities** We need a smart, versatile Senior Helpdesk Engineer to help our employees with technical issues… more
- Zions Bancorporation (Midvale, UT)
- …and training materials related to projects * Assist with helpdesk queue as level 2 support for escalated issues * Facilitate user acceptance testing ... develop process maps and documentation in ADO * Provide support within the functional areas of data management, contacts,...a Bachelor's finance, technology or a related field and 2 + yrs business analyst experience in banking process analysis,… more
- SMBC (New York, NY)
- …on solutions for infrastructure problems and demands. * Triage and resolve Level 2 and Level 3 support incidents, addressing Incidents and Requests in ... office. The candidate will interact with members of the helpdesk , applications support , infrastructure team, front-middle-back-office developers, project… more
- CUNY (New York, NY)
- …and resolution, and managing ongoing projects and tasks to ensure excellent IT support for faculty, staff, and students. The Helpdesk Manager will work ... improve processes. Key Responsibilities: * Oversee day-to-day operations of the helpdesk , ensuring timely and effective resolution of support requests… more
- Public Consulting Group (Astor, FL)
- …for end users and administrators as needed . Provide Tier 2 or 3 support via Zendesk ( helpdesk ) for EDPlan Innovations . Ability to manage multiple projects ... to improve lives. Founded in 1986, PCG employs approximately 2 ,000 professionals throughout the US-all committed to delivering solutions...requests, and evolve our services based on training and helpdesk feedback o Serve as a main point of… more
- L3Harris (Greenville, TX)
- …Perform incident management by identifying, analyzing, and, escalating complex problems to higher- level support teams when necessary. + Manage service requests ... Job Description: L3Harris is seeking a motivated and customer-focused Level 1 IT Customer Support Specialist to...support for our internal customers by ensuring seamless helpdesk operations around the clock. The ideal candidate will… more
- Medical Mutual of Ohio (Columbus, OH)
- …Performs in a leadership role by attending meetings, preparing user documentation, effective Helpdesk support and provides customer training to both users and ... and begins the resolution of hardware and software problems. Performs Helpdesk functions. **IT Operations Technician II** Maintains, monitors, executes, and… more
- Link Solutions Inc (Frederick, MD)
- …appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Support Analyst (Senior- Level ) to join our team in support of the ... They will work as part of Tier 1 and 2 service teams to ensure a timely response to...systems, related hardware and software, and standard applications; provide helpdesk information and support ; determine the cause… more
- Huntington Ingalls Industries (Virginia Beach, VA)
- …the Network Operations and Security Center (NOSC). The NOSC functions as the helpdesk for network operations support and provides troubleshooting of network ... Anticipated Salary Range: $61,534.00 - $85,000.00 Security Clearance: Secret Level of Experience: Mid This opportunity resides with Global Security… more