- ManpowerGroup (Wickliffe, OH)
- **Position: Onsite Technical HelpDesk Analyst - Level I/ II ** **(M -F 8am - 5pm)** **Must Haves: Service Now & Azure Experience** + Provide Technical End User ... and software issues; perform software installations and upgrades. + Provide Level I & II support duties for applications, network, server and security functions… more
- MCPc Holdings, Inc. (Akron, OH)
- …as our Early Talent Program that offers opportunities for people of every education level . MCPC also has a strong commitment to giving back to the community through ... responsible and safe experience to foster ambitious leaders of tomorrow. The Helpdesk is responsible for providing technical assistance and support related to… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …Competitive Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech Control to ... integration with a government multi-contractor team. The skilled Tier II Helpdesk Lead/Central Area Business (CAB) Manager...ability for oral and written communication with the highest level of management. + Must have knowledge in operating… more
- Baltimore City Community College (Baltimore, MD)
- Description/Job Summary A Helpdesk Specialist II is responsible for: + Exhibit exceptional customer services skills + Respond to clients requests for service in ... interaction with customer satisfaction. + Escalate incidents to third level support (Systems/Network Administrators) when appropriate and follow-up in...10 years' experience working as in the capacity of Helpdesk Tier II or Tier III; +… more
- Baltimore City Community College (Baltimore, MD)
- …As a member of the Client Services Group, this position provides intermediate level technical assistance and support of audio/visual needs in accordance with current ... well as BCCC's policies and procedures. IT Specialist I Helpdesk responds to, coordinates and resolves IT Helpdesk...Identify, research, and resolve IT technical problems. Assist Tier II to setup and configure computers. + Assist Audio/Visual… more
- Research Foundation CUNY (New York, NY)
- …email address daily and responding to and resolving issues + For the Academy, serve as level II helpdesk , assisting to resolve issues that relate to LMS ... issues to LearnUpon, as needed and follow through to resolution + For Unlocking Employment, serve as level I helpdesk by monitoring the Unlocking Employment… more
- Two95 International Inc. (Cherry Hill, NJ)
- Title: Helpdesk Level 2 support Work Location : Cherry Hill, NJ Type : Full Time with our client Salary: Market + Benefits Requirements Job Responsibilities: + ... in a helpdesk ticketing system. + Escalate complex issues to higher- level support staff as needed. + Install, configure, and maintain software applications and… more
- Mass Markets (Savannah, GA)
- …and location of the position + Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent ... POSITION OVERVIEW INBOUND HELPDESK REPRESENTATIVE We are looking for help desk...the job, and be highly reliable. This is an entry- level position that offers on the job paid training.… more
- Koniag Government Services (Arlington, VA)
- …Solutions, a Koniag Government Services company **,** is seeking a part time Helpdesk Specialist - Intermediate with an active Seret clearance to support KDS and ... monitors, keyboards, mice, headsets, cameras, VOIP phones. + Tier II technicians are the primary POC for incident and...in a professional office environment and has a noise level of mostly low to moderate. This role routinely… more
- Mass Markets (Dallas, TX)
- …and location of the position + Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent ... EducationHigh School Diploma/GED Min. Years Experience0 Company/BrandMCI Location : LocationUS-TX-Dallas Career LevelEntry- Level DivisionBusiness Process Outsourcing Employment TypeFull-Time Reports… more
- NCR VOYIX (Annapolis, MD)
- …best-known brands around the world to your local favorite around the corner. SW Support Engineer II As a SW Support Engineer II , you will work in a team ... their business. This role will report to the NCR/EBS Helpdesk Manager. POSITION SUMMARY & KEY AREA OF RESPONSIBILITY:...have current Active DOD Security Clearance at the Secret Level or higher + Knowledge of IT operations in… more
- Caris Life Sciences (Phoenix, AZ)
- …customer service at the forefront. Answers incoming helpdesk calls and helpdesk tickets, provides first level technical support, assigns tickets to other ... up on open tickets. **Job Responsibilities** + Answers incoming helpdesk calls and emails providing first level ...incoming helpdesk calls and emails providing first level support. Creates helpdesk tickets documenting the… more
- V2X (Springfield, VA)
- …but there are also Linux distributions as well. + The Senior Systems Administrator II shall support the mid- level internal escalation tier(s) for the Server O&M ... responsibility, and professionalism. We are hiring for a Senior Systems Administrator II Generalist - Top Secret Clearance to support our government customer based… more
- Robert Half Technology (West Valley City, UT)
- …adept at using ServiceNow for ticketing and incident management. Job Summary: The Level 2 Helpdesk Analyst will be responsible for providing advanced technical ... best practices for IT security. + Mentor and provide guidance to Level 1 helpdesk staff, sharing knowledge and expertise to enhance the overall team capability.… more
- BAE Systems (Roy, UT)
- …is preferred. **Certification Requirement** The applicant must meet DoD 8570.01-M IAM Level II or higher certification requirements on hire date. \#asfs ... our Hill Air Force Base, Utah location for a Helpdesk System Admin I. The selected candidate will join...**Certification Requirement** The applicant must meet DoD 8570.01-M IAM Level II or higher certification requirements on… more
- Peak Vista (Colorado Springs, CO)
- IT Technician II Summary Title:IT Technician II ID:0703-Open2 Department Location:3205/3207 N. Academy, Colorado Springs, CO 80917 Category:Administrative / ... alone and in a team environment. The IT Technician II position and job function is a value-added service...and cover shifts as required to adequately maintain IT Helpdesk coverage + Will receive and respond to in-person… more
- City of New York (New York, NY)
- …continuance as a student in a college or graduate school. For Assignment Level II (Information Technology): Matriculation at an accredited college or graduate ... MEDICAL EXAMINER Civil Service Title: College Aide (Information Technology) Level : II Title Code No: 10209 Office...tasks include but are not limited to the following: - Helpdesk /desktop support for hardware and software computer systems and… more
- The Institute for Family Health (New Paltz, NY)
- IT TECHNICIAN II Job Details Level Experienced Job Location New Paltz Family Health Center - New Paltz, NY Position Type Full Time Education Level 2 Year ... the process from inception to completion and within established service level agreements. RESPONSIBILITIES: + Onsite and remote support of computer hardware,… more
- North Carolina Central University (Durham, NC)
- **Posting Details** Position Information **Working Title** IT Analyst/Programmer II **Position Number** 617454 **Appointment Type** Permanent - Full Time **Tenure ... University through the design, development, implementation, and maintenance of enterprise- level applications, interfaces, automation, and integrations. This position will… more
- Cedar Fair (Buena Park, CA)
- Overview: The **Service Technician II ** under minimal direction, provides end user software, hardware, and network support and assistance. diagnoses, and resolves ... to somewhat complex hardware, software, and network related issues. Responds to helpdesk calls and tickets in a timely manner and documents. **Salary Details:**… more