- TEKsystems (Beaverton, OR)
- A Large Office Equipment Supplier in Beaverton, OR is hiring a Tier II Helpdesk Technician to join the team for a great opportunity! Job Description: + ... software and operating systems + Facilitate Onsite and escalation support activities + Repair computer hardware, such as keyboards...and notes for escalations Qualifications: + 2-4 years of helpdesk experience or working with a helpdesk /IT… more
- General Dynamics Information Technology (Elkridge, MD)
- …Required:** Yes **Job Description:** **Overview:** Transform technology into opportunity as a Helpdesk Technician with GDIT. A career in enterprise IT means ... part in improving how agencies operate. At GDIT, people are our differentiator. As a Helpdesk Technician you will help ensure today is safe and tomorrow is… more
- General Dynamics Information Technology (Elkridge, MD)
- …Required:** Yes **Job Description:** **Overview:** Transform technology into opportunity as a Helpdesk Technician with GDIT. A career in enterprise IT means ... part in improving how agencies operate. At GDIT, people are our differentiator. As a Helpdesk Technician you will help ensure today is safe and tomorrow is… more
- Insight Global (Collinsville, IL)
- Job Description Insight Global's engineering client is looking for a Help desk Support technician that will provide Level 1 and 2 support sitting in Tampa, ... . Skills and Requirements * 1-3 years of experience in a helpdesk /desktop support role with an emphasis on phone support vs. email.… more
- ENS Solutions (Elkridge, MD)
- + Provides network monitoring during customer core hours with 24/7 on-call support (on-call support includes weekends and holidays). + Ensures all problems ... training either on-site or over-the-phone. + Provides technical assistance and support related to computer systems, hardware, and software; respond to queries,… more
- ProSphere Tek (Augusta, GA)
- …Planned Systems International, Inc. (PSI) is seeking Tier II Technician . The Tier II Helpdesk Technician responds to work orders and walk in requests ... for deskside and remote support including hardware, operating system, software, printer, mobile devices,...Technician shall be the first escalation point for Tier I techs and should represent appropriate progression of… more
- City of New York (New York, NY)
- …Information Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction ... remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to...procedures on software and hardware deployments, account administration, and helpdesk tasks. Provides support related to testing… more
- System One (Broken Arrow, OK)
- …arrangements. Job Overview: We are seeking a skilled and experienced Tier II / Tier III Support Technician to manage and provide support across ... role includes a combination of higher-level technical support and basic Tier I responsibilities. The technician will be responsible for troubleshooting,… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk ... escalated tickets. Requirements Qualifications: + Prior experience in a Tier 2 helpdesk or technical support...+ IT-related certifications (eg, CompTIA Network+, Microsoft Certified Desktop Support Technician ) are a plus. + Ability… more
- TEKsystems (Orlando, FL)
- Description TIER 1 The TIER 1 Service Desk technician is responsible for receiving and documenting initial incident and request management reports supporting ... corporate and all locations. TIER 1 Service Desk technician responsibilities include...in accordance with established SLAs. Collaborate and interface with TIER 2 helpdesk technicians. Verify issue resolution… more
- Insight Global (Kansas City, MO)
- Job Description An employer is looking for a Helpdesk Technician to sit hybrid in Kansas City in support of a large government healthcare contract. The ... about 7,500 government employees. While onsite, they will also provide white glove support to 50 VIP level government employees. The successful candidate will have… more
- TEKsystems (Chandler, AZ)
- Description Our client is looking for an End User Services Support technician with a strong, proven technical background and experience working in a fast-paced ... members. S/he must also be able to provide top tier /white-glove service for C-Level executives and VIPs. Responsibilities: 1....* Minimum 4+ years of experience working in technical support , helpdesk , or desktop support … more
- TEKsystems (Rock Island, IL)
- Desktop Support Technician Onsite-Rock Island, IL Technical + PC Technician + Printers + Windows/Microsoft + Active Directory + Imaging & Deployment ... personal computers. Under general supervision, this position will provide second- tier support to end-users within a highly...needed. + Troubleshooting to resolution or redirect to appropriate support helpdesk . Work Environment + Onsite DOD… more
- Chenega Corporation (Albuquerque, NM)
- …such as answering helpdesk phones/email/fax after-hours from the regular scheduled helpdesk support . + Support the collection/analysis, authoring, and ... to ensure functional optimization in their business. TheData Center Technician IIwill support a 24x7 Data Operations...backup and recovery of systems, patching of systems, providing Tier II/III support to lower tiers, performance… more
- Insight Global (Denver, CO)
- …to join their team. This person will be responsible for Tier 1 and some Tier 2 support , managing approximately 20- 60 tickets a week thru Service Now. This ... the corporate HQ. In addition to basic Windows and Mac troubleshooting support this person will be responsible for troubleshooting collaboration tools, A/V related… more
- UIC Government Services and the Bowhead Family of Companies (Barrow, AK)
- …basis. + Four or more (4+) years' experience in a technical support or helpdesk role. **Certificates, Licenses, Registration Requirements:** + Prefer ... **Overview** Call Center/Help Desk Technician III (BWAK) We are currently searching for a qualified **On-Site** **Call Center/Help Desk Technician III** to… more
- General Dynamics Information Technology (Germantown, MD)
- …DESK ANALYST WILL MAKE AN IMPACT: * Providing program support as a Tier 2 Service Desk Technician . Delivering excellent customer service and quick resolution ... None **Job Family:** Help Desk **Skills:** Computer Hardware,Help Desk Support ,Microsoft Office,Troubleshooting **Certifications:** CompTIA Network + - CmpTIA **Experience:**… more
- Kiewit (Omaha, NE)
- …Service Delivery Technician , you will be responsible for providing outstanding support and customer service to all areas of the Kiewit organization. Tasks ... Kiewit Technology Group (KTG) builds solutions to enable and support a $12.5 billion company. Our mission is to...Diploma/GED * 0 - 2 years experience in a helpdesk environment, or equivalent experience supporting customers or corporate… more
- TEKsystems (Lansing, MI)
- Previous Helpdesk or Desktop Support or PC Technician or Data Center experience is preferred. IT certifications are desirable for this role. These will be ... Incidents, including triage and assessment of impacted systems. Escalates Incidents to tier II for Major Incident investigation. Notifies and escalates to support… more
- ThermoFisher Scientific (Cincinnati, OH)
- …additional project documentation as needed. + Offer tier II technical support to internal helpdesk teams and end-users. + Collaborate with cross-functional ... where you can contribute to advancing clinical trials through outstanding IT support . This crucial role ensures flawless management of trial supplies, maintaining… more