- General Dynamics Information Technology (Macdill AFB, FL)
- …GDIT is looking for a Desktop Systems Administrator to provide face-to-face and remote Tier 1 and 2 incident resolution to customers with hardware, software, and ... application problems across NIPRNet, Coalition Networks, and SIPRNet enterprise networks for the USCENTCOM Information Technology Services (CITS) Program supporting the USCENTCOM J6 in Tampa, FL. **Duties and Responsibilities:** Provides onsite, hands-on O&M… more
- General Dynamics Information Technology (Elkridge, MD)
- …Required:** Yes **Job Description:** **Overview:** Transform technology into opportunity as a Helpdesk Technician with GDIT. A career in enterprise IT means ... improving how agencies operate. At GDIT, people are our differentiator. As a Helpdesk Technician you will help ensure today is safe and tomorrow is smarter. HOW… more
- ENS Solutions (Elkridge, MD)
- …+ Ensures all problems reported by end users have been adequately documented and controls exist so only authorized staff can archive the end users' entries, as well ... as determine if there are sufficient controls to escalate issues according to priority. + Performs user account management per the Account Management Plan. + Performs advanced software installations and upgrades to operating systems and layered software… more
- Medical Mutual of Ohio (Columbus, OH)
- …Identifies and begins the resolution of hardware and software problems. Performs Helpdesk functions. **IT Operations Technician III ** Oversees the ... and software. . Intermediate MS Office Skills including MS Access **IT Operations Technician III ** Education and Experience . Associates degree in Computer… more
- Entre Technology Services (Bozeman, MT)
- Technician III /Engineer I Here at Entre Technology Services we provide exceptional onsite and remote IT support to small and medium size businesses across ... to Be Better. Our core focus is to Create Raving Fans every day. The Technician III /Engineer I Position: The System Technician /Engineer is a strategic… more
- UIC Government Services and the Bowhead Family of Companies (Barrow, AK)
- **Overview** Call Center/Help Desk Technician III (BWAK) We are currently searching for a qualified **On-Site** **Call Center/Help Desk Technician III ** ... Four or more (4+) years' experience in a technical support or helpdesk role. **Certificates, Licenses, Registration Requirements:** + Prefer A+,Network+ or Security+… more
- Bozeman Health (Bozeman, MT)
- Position Summary: The Information Technology Helpdesk Technician resolves internal and external user problems and ensures correct operation of personal ... and repairs computer systems, hardware, and computer peripherals. The Information Technology Helpdesk Technician may perform system setups for new hires.… more
- General Dynamics Information Technology (Germantown, MD)
- …+ years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician III We are GDIT. We stay at the forefront of innovation ... AN IMPACT: * Providing program support as a Tier 2 Service Desk Technician . Delivering excellent customer service and quick resolution of technical issues for… more
- City of New York (New York, NY)
- …as remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical issues related to personal computer ... operating procedures on software and hardware deployments, account administration, and helpdesk tasks. Provides support related to testing and deployment of… more
- City of New York (New York, NY)
- …Now Help Desk tickets and E-mails in a timely manner. Provide Helpdesk /desktop support for hardware and software computer systems and peripherals. Support and ... semester credits in an acceptable course of study. For Assignment Level III (Information Technology Fellow): Matriculation at an accredited college or graduate… more
- Arena Technical Resources, LLC (Austin, TX)
- …Identify network problems impacting users and work with appropriate Tier II or III administrators to quickly restore optimum service. - Troubleshoot WiFi and GFE ... and contact next level of support to escalate unresolved problems. - Answer HELPDESK calls and utilized automated incident tracking systems to record work orders.… more
- Fair Haven Community Health Care (New Haven, CT)
- …analytical problem solving skills, is highly desirable. Direct Reports Cybersecurity Specialist/Tier III Technician IT Technicians 1 IT Technicians 2 American ... + Design training programs and workshops for staff + Oversee daily operations of helpdesk and delegate tasks to IT technicians and Handle high level tickets + Manage… more