- General Dynamics Information Technology (Elkridge, MD)
- …Required:** Yes **Job Description:** **Overview:** Transform technology into opportunity as a Helpdesk Technician with GDIT. A career in enterprise IT means ... improving how agencies operate. At GDIT, people are our differentiator. As a Helpdesk Technician you will help ensure today is safe and tomorrow is smarter. HOW… more
- ENS Solutions (Elkridge, MD)
- …+ Certifications: DoD Manual 8570.01-M at the Information Assurance Technical (IAT) Level II role. + Security Clearance Level: TS/SCI clearance and ability to obtain ... and maintain a CI Polygraph + Experience in working with a ticketing system, such as Remedy, SCSM, ServiceNow + Strong written and verbal communication skills along with a strong customer service focus and ability to work well as part of a team + Ability to… more
- Insight Global (Huntsville, AL)
- Job Description Insight Global is looking for an IT Helpdesk Technician to assist a customer of ours in Huntsville, AL. The role involves assembling, ... . Skills and Requirements - GED/Highschoool Diploma - 3+ years of IT/ Helpdesk related experience in an enterprise level IT environment - Knowledge of… more
- General Dynamics Information Technology (Elkridge, MD)
- …Required:** Yes **Job Description:** **Overview:** Transform technology into opportunity as a Helpdesk Technician with GDIT. A career in enterprise IT means ... operate. At GDIT, people are our differentiator. As a Helpdesk Technician you will help ensure today...Manual 8570.01-M at the Information Assurance Technical **(IAT) Level II ** role. + Security Clearance Level: TS/SCI clearance and… more
- ENS Solutions (Elkridge, MD)
- …+ Certifications: DoD Manual 8570.01-M at the Information Assurance Technical (IAT) Level II role. + Security Clearance Level: TS/SCI clearance and ability to obtain ... and maintain a CI Polygraph + Experience in working with a ticketing system, such as Remedy, SCSM, ServiceNow + Strong written and verbal communication skills along with a strong customer service focus and ability to work well as part of a team + Ability to… more
- Baltimore City Community College (Baltimore, MD)
- …weekly and monthly. + Identify, research, and resolve IT technical problems. Assist Tier II to setup and configure computers. + Assist Audio/Visual Specialist ... well as BCCC's policies and procedures. IT Specialist I Helpdesk responds to, coordinates and resolves IT Helpdesk...Professional (for Win 10) MCDST -Microsoft Certified Desktop Support Technician Comp TIA A+ or Comp TIA Network+ +… more
- TEKsystems (Baltimore, MD)
- Our client is hiring a Tier 1 IT Helpdesk Technician . This person will be responsible for all standard IT helpdesk support duties (including internal and ... ticketing system and other systems as required. Escalate problems to Level II and supervisor based on department operations and procedures as necessary. 40%… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst, ... seamless handover of escalated tickets. Requirements Qualifications: + Prior experience in a Tier 2 helpdesk or technical support role is essential. + Strong… more
- City of New York (New York, NY)
- …office as well as remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical issues related to ... Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction of the… more
- CAI (Camas, WA)
- …Type** Full time **Worksite Flexibility** Onsite **Job Summary** As a Desktop Support Technician you will perform a variety of general support tasks within an ... and other duties such asnetwork support, printer support and helpdesk support as needed + Install, configure and administer...projects under minimal supervision or guidance + Provide 1st/2nd tier support for most help desk related issues +… more
- Epsilon, Inc (Quantico, VA)
- **AV/VTC Technician I** **Who is Epsilon:** Epsilon is an IT Services company that was founded in 2009 and has become an established leader in providing Information ... and audio visual/video teleconferencing. **An average day:** As AV/VTC Technician I, you will be a part of an...level events to include venue rehearsals and coordination. Provide tier 3 support for all AV/VTC systems in the… more
- TEKsystems (Lansing, MI)
- …Incidents, including triage and assessment of impacted systems. Escalates Incidents to tier II for Major Incident investigation. Notifies and escalates to ... Previous Helpdesk or Desktop Support or PC Technician or Data Center experience is preferred. IT certifications are desirable for this role. These will be first,… more
- Arena Technical Resources, LLC (Austin, TX)
- …devices, and printers. - Identify network problems impacting users and work with appropriate Tier II or III administrators to quickly restore optimum service. - ... level of support to escalate unresolved problems. - Answer HELPDESK calls and utilized automated incident tracking systems to...I level certification IAW AR 25-2 and an IAT II certifications IAW DoD 8570.01-M and BBP 05-PR-M-0002 -… more