- BigBear.ai (Tysons Corner, VA)
- …also being exposed to new technologies, systems, and processes. What you will do Provide Tier 1 helpdesk support for end-users Work in collaboration with ... established processes with limited direction. What you need to have At least 1 -3 years of relevant, professional experience Working knowledge with three or more of… more
- Devereux Advanced Behavioral Health (Villanova, PA)
- …If helping people with technology is your passion then you'll enjoy the rewards of working with the other professionals on our Help Desk team. Here's your chance to ... gain experience with hardware and software troubleshooting, enterprise-grade remote and on-site support plus exposure to a large variety of technology and IT systems. **Being an Information Systems Support at Devereux has its Advantages** You will provide… more
- TEKsystems (Coppell, TX)
- …Looking for candidates that have gained the A+ Certification. Candidates that have completed 80% of the studies towards the certification are also welcome to apply. ... We are open to applicants that have completed the Google certification that is comparable to the A+. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team… more
- Innovative Management & Technology Services (Rockville, MD)
- …standards. Also, manage Anti-Virus and Anti-Malware across all hosts. + Subtask 4.2.7 - Helpdesk Support: Provide Tier 1 support when needed, but primarily ... provides more advanced Tier 2 and Tier 3 support to the Helpdesk , addressing more complex technical issues and ensuring high levels of user satisfaction. +… more
- SAIC (Fort Huachuca, AZ)
- **Description** SAIC is seeking a ** Tier 1 Helpdesk , onsite, at Ft Huachuca, AZ** to support the **US Army Enterprise Service Desk** to troubleshoot and ... remedy any Tier 1 Helpdesk issues such as email access and computer problems within a high-volume service desk environment. **NOTE: This position will… more
- TEKsystems (Anchorage, AK)
- TEKsystems is seeking 1 End User Helpdesk Support Technician...Friday 8- 5 position on-site in Anchorage, AK The Tier 1 End User Support Technician will ... be responsible for answering first- tier service desk calls. The candidate will work over...ABILITIES Education: Associate's degree or equivalent work experience. Experience: 1 year of Windows OS experience. Previous Help/Service Desk… more
- Cayuse Holdings (Pendleton, OR)
- …USD $16.50 /Hr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1298/ tier - 1 .0- helpdesk -specialist/job?mode=apply&apply=yes&in\_iframe= 1 ... communication, resolution, and recovery of incidents not assigned to Tier 2. Enter datasets relative to the contract, compile,...Qualifications: + High School diploma or GED required + 1 year of Service/Help desk or customer service support… more
- Adams County Government (Brighton, CO)
- …Benefits + Questions What Success Looks Like In This Job This entry-level position ( Tier 1 ) will be responsible for providing excellent customer service with the ... Technical Helpdesk Associate I Print (https://www.governmentjobs.com/careers/adams/jobs/newprint/4555887) Apply Technical...primary responsibility of the Technical Help Desk Associate I ( Tier 1 ) is to provide first-level hardware… more
- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- …3 routing. + Develop and maintain or assist in the development and maintenance of Tier 1 documentation including a knowledge base. + Attend staff meetings, as ... TriTech Enterprise Systems Inc. (TriTech) is seeking several 'Junior Helpdesk Specialists' to support the Maryland Department of Transportation...with end-user, triage service tickets, and route to appropriate Tier 2 and Tier 3 support. +… more
- University of Washington (Seattle, WA)
- …**Minimum Requirements:** * Bachelor's degree AND at least two years of Tier 1 helpdesk support experience. **Equivalent education/experience will ... Working as a member of the Advancement Technology Learning & Support HelpDesk team within University Advancement (UA), the Technology Service Specialist is a… more
- Insight Global (Eagan, MN)
- …Support Associate for their Dishwashing/Appliances division. This person will be part of a Tier 1 Helpdesk team that will assist cliental directly with ... WILL WORK Hybrid Eagan Model Great Communication and Personality Experience in a Tier 1 Helpdesk environment Experience with Mechanical issues null We are a… more
- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist Ft. Belvoir, VA Join our Talent Network Junior Helpdesk Support Services Specialist Ft. Belvoir, VA C-CHR-24-047 ... TheJunior Helpdesk Support Services Specialist willprovide technical support services in...to the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members when the… more
- The University of Texas at Arlington (Arlington, TX)
- ** Helpdesk Analyst II** **Bookmark this Posting** **Print Preview** **|** **Apply for this Job** **Please see Special Instructions for more details.** Applicants ... must include in their online resume the following information: 1 ) Employment history: name of company, period employed (from month/year to month/year), job title,… more
- US Courts (Washington, DC)
- Summary The IT Help Desk Specialist provides first tier help desk support for end users of the Court of Appeals and appellate offices. The position also provides ... Qualifications Candidates must show experience that demonstrates the ability to: ( 1 ) understand the theories, principles, practices and usage of IT hardware… more
- Peckham, Inc. (Grand Rapids, MI)
- …to our working culture. The Technical Support Supervisor provides leadership and direction to Tier 1 Helpdesk Technicians for the United States Department of ... in an IT Call Center or Help Desk + 1 year experience in a call center/help desk environment...using a sign language interpreter, or using specialized equipment. [ 1 ] Section 503 of the Rehabilitation Act of 1973,… more
- TEKsystems (Flint, MI)
- …that do not have access to the website. This call center serves as the tier 1 helpdesk for the new Portal. They answer questions about navigating the portal, ... with the Maximus team will be June 26th from 1 :00-2:30, equipment pick up will be July 10th ,...or Project systems. Report system issues, concerns, or discrepancies. 1 . Responds to enrollment, eligibility, or helpline services calls… more
- TEKsystems (Flint, MI)
- …individuals that do not have access to the website. This call center serves as the tier 1 helpdesk for the new MIBridges Portal. They answer questions about ... or Project systems. Report system issues, concerns, or discrepancies. 1 . Responds to enrollment, eligibility, or helpline services calls...+ 35 WPM or better + Shift flexible + 1 + years of Customer Service experience (ideally in a… more
- TEKsystems (Flint, MI)
- …individuals that do not have access to the website. This call center serves as the tier 1 helpdesk for the new MIBridges Portal. They answer questions about ... in State or Project systems. Report system issues, concerns, or discrepancies. 1 . Responds to enrollment, eligibility, or helpline services calls and questions,… more
- Orion Consortium (Annapolis Junction, MD)
- …worldwide sites + Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure + Modifies, moves, and installs new ... gather information about problems + Will interface with our Tier 2 technical support team and our Availability Management...Years Bachelors - 5 Years Cert Required: IAT Level 1 Note: Installation and response efforts for the position… more
- Applied Statistics & Management Inc. (Temecula, CA)
- …focus, and professionalism, while providing a personal experience to our customers. Tier I agents are responsible for advocating for and supporting clients via ... + Permanent Shift Options (after probationary period): 5:00am to 1 :30pm, 6:30am to 3:00pm or 8:30am to 5:00pm +...team atmosphere and collaboration! + Growth Opportunities! + The Tier I group is often the 'picking grounds' for… more